Business Details
28520 Tomball Parkway, Tomball, TX
77375, United States
Certified by H-E-B • Mar 01, 2026
(281) 255-2250
Certified by H-E-B • Mar 01, 2026
https://www.heb.com
Certified by H-E-B • Mar 01, 2026
About
Certified by H-E-B • Mar 01, 2026
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 28520 Tomball Parkway in Tomball, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H-E-B • Mar 01, 2026
Hours
Certified by H-E-B • Mar 01, 2026
Reviews
4.5
3,458 reviews
5 stars
2,460
4 stars
607
3 stars
194
2 stars
63
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpful and friendly staff, there were notable complaints about rude employees and poor customer service experiences.
Product Quality
Customers generally appreciated the quality of produce and grocery items, although there were specific complaints about bakery items and inconsistent quality in curbside orders.
Store Experience
The store layout and cleanliness received mixed reviews, with some customers finding it well-organized and clean, while others reported issues with dirtiness and poor layout.
Curbside Pickup
Curbside pickup experiences varied, with some customers satisfied with the service while others reported significant issues, including denied orders and lack of accountability from management.
- PPPersonFeb 23, 20265.0I really appreciate HEB. Please stock Sabrett Natural Casing Hot Dogs. 🔥
- SASharon AlstonFeb 16, 20265.0Fast, helpful staff, always great selection of produce and meats. Prices are good.
- POPaul OgdenFeb 13, 20265.0I can usually always find what I want at this store. Their prices are comparable to Walmart however food quality is much better at HEB. I like going to the Tomball store because it is close to my home and easy to get to.
- EAEthan AguirreJan 30, 20264.0HEB has increasingly become my Favorite store and this one is just as good as the rest I've been to. My experience with the workers were great, they were helpful and friendly.
- MTMarie TrahanJan 25, 20261.0UPDATE (02/06/26): Store Leader Scott left a voicemail admitting the store was wrong but has since ignored 5+ follow-up calls. The lack of accountability is as bad as the original experience: Disregard for Special Needs Families and Policy. I am heartbroken by the lack of empathy shown at this H-E-B (Store #574). On Saturday, Jan 25th, I arrived for a Curbside pickup at 9:20 PM—10 minutes BEFORE they closed. Despite being on time for food I had already paid for, staff refused to give me my groceries. I had 5 children in the car in 30-degree weather, including two autistic children. My non-verbal son suffered a severe meltdown in the freezing cold because of this. To make matters worse, a manager named Scott accused me of lying about my arrival time. He later left a voicemail admitting I was right, but has since ignored every single one of my follow-up calls. Being denied food you've paid for while your hungry children are in the car is cruel. Being called a liar by management is inexcusable. I expected so much more from H-E-B. Sunday, January 26, 2026 I am heartbroken by the lack of empathy I experienced at the H-E-B Curbside (29520 Tomball Parkway) yesterday, Saturday, Jan 25th. I am a mother of five, including two autistic children (one who is non-verbal). I arrived at 9:20 PM for my pickup—before the department’s 9:30 PM closing time. Despite being within operating hours, I was flatly denied my groceries and told to come back the next day. This isn’t just about a missed window; it’s about the devastating impact of that choice: The Weather: It was 30 degrees. I had to pack five children into the cold late at night, only to be turned away for food I had already paid for. My non-verbal son has a very limited window of what he can eat. He understood we were going to get his favorite food, and being denied caused a severe, heart-wrenching meltdown in the freezing cold. I am struggling financially and had to borrow money just to feed my family last night. To be told I had to wait another 15 hours for our food while my children were hungry was incredibly cruel. I’ve always loved H-E-B, but to be treated with such disregard for my family’s safety and needs is disheartening. I left in tears. I hope management looks into the lack of empathy shown 10 minutes before closing.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of H-E-B in Tomball?
H-E-B in Tomball is open daily from 6:00 AM to 11:00 PM.
Where is the H-E-B store in Tomball located?
The H-E-B store is located at 28520 Tomball Parkway, Tomball, TX 77375, USA.
Does H-E-B offer grocery pickup and delivery services?
Yes, H-E-B provides curbside pickup, delivery, and same-day delivery services.
What types of products can I find at the H-E-B Tomball store?
You can find food and drinks, home and kitchen supplies, health and beauty products, baby and toys, flowers, outdoors and sports items, and office and school supplies.
What payment options are accepted at H-E-B Tomball?
H-E-B accepts American Express, Android Pay, Apple Pay, cash, check, contactless payment, Discover, Mastercard, Samsung Pay, and Visa.
Is H-E-B Tomball accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances and parking.
Can I find organic and prepared foods at H-E-B in Tomball?
Yes, H-E-B Tomball sells organic products and prepared foods.
Are there any ATMs near H-E-B in Tomball for easy access to cash?
Yes, nearby ATMs include Coinme, HEB ATM, and The Exchange Network, providing convenient access to cash for your shopping needs.
Where can I find dining options close to H-E-B Tomball?
Nearby dining options include Blisslicious Shakes & Teas, Los Pinos, Cielito Lindo, C C's Cafe, Paleteria Y Neveria Encanto, Cici's Cafe, Los Corazones Mexican Grill, Burger King, and Las Pinatas Kitchen, offering various cuisines for a meal before or after your grocery trip.
What financial services are available near H-E-B Tomball?
You can find financial services nearby such as Regions Bank, Western Union, and Coinme for banking, money transfers, and currency exchange to assist with your transactions.
Brand Certified Facts from H-E-B
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Certified March 01, 2026Yext Knowledge Graph
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