Dunkin'

3.7
642 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tomball, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11523 Spring Cypress Road, Tomball, TX
77377, United States

Hours

Reviews

3.7
642 reviews
5 stars
308
4 stars
113
3 stars
62
2 stars
37
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Food Quality

Several reviews mentioned issues with food quality, including stale donuts and poorly prepared items.

Service Speed

Customers frequently noted slow service, even during times with few customers present.

Staff Attitude

A consistent theme was the negative attitude of staff, with many reviews highlighting a lack of friendliness and engagement.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • CW
    Clay Whitson
    Oct 28, 2025
    1.0
    Rude.
  • JC
    Jacob CHASE
    Sep 21, 2025
    2.0
    I enjoy Dunkin, we got often for coffee and a quick bite. But the staff at this location always seem annoyed that they have to do their job, almost like it’s an inconvenience. They also seem untrained as orders can take a long time to get made, that’s even if it’s correct.
  • SS
    Sheena Saffold
    Sep 18, 2025
    4.0
    Nabelli is very cheerful and professional. I wanted to try something new today and she was kind and made sure it was at the “sweet” level I requested. I’ll definitely return.
  • PR
    Paul Robinson
    Sep 13, 2025
    1.0
    Lady has an attitude and kind of an accent I didn’t understand what she said I said sorry ? and she replied with a very sarcastic smarmy attitude “I said we are working on it , it’s not what she said it’s how she said it “. Almost like she has no patience at all. She needs to work a warehouse job if she doesn’t wanna deal with the public especially normal acting people. Also after saying we are working on it she went silent. I guess that means drive to the window ? Not sure Also. My hash browns are frozen in the middle stil a bit. Sick
  • SH
    Stef Hand
    Sep 4, 2025
    5.0
    Atmosphere was great, super friendly and fun staff. They made my day by customer service and interaction. I want to go here more bc they "see" their customers. ❤️ All their customers left w a smile.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Tomball, TX?

Dunkin' in Tomball, TX is open Monday to Friday from 5:00 AM to 10:00 PM, and Saturday to Sunday from 6:00 AM to 10:00 PM.

Does Dunkin' in Tomball offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at the Tomball location.