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Brand Certified

Chipotle Mexican Grill

2.8
(218 reviews)

About

Mexican Restaurant
Chipotle Creekside TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
25640 Kuykendahl Rd, Tomball, TX
77375, United States

Hours

Reviews

2.8
218 reviews
5 stars
77
4 stars
18
3 stars
6
2 stars
14
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional staff, with many experiences of poor customer service and lack of attention.

Portion Control

Many reviews highlighted consistently small portion sizes, with customers feeling shortchanged compared to other locations.

Cleanliness

Several customers noted that the restaurant was dirty, with trash and unclean tables, contributing to a negative dining experience.

Food Quality

Customers frequently complained about the quality of food, including stale ingredients, incorrect orders, and overall dissatisfaction with the meals.
  • CL
    Cynthia Lee
    Feb 21, 2026
    5.0
    Love the food and service here! Thank you
  • PM
    Phillip Munoz
    Feb 7, 2026
    1.0
    I ordered take out and ordered a burrito for my daughter. It's frustrating when people that are in front of me get a bigger portion of meat & rice than what I have gotten from your restaurants previously. The guy that was at the register charged me $2.98 for guacamole that I didn't even order. A lady took over the refund and was really rude when she tried processing the refund 5 times. I would place my card and remove it as it prompted me to do so every time but for some reason it wouldn't complete the refund. The 5th time it finally went through. She was wanting me to use a different card, but I told her she could just give me the cash. She was rude and offered no apologies for their mistake. They acted as if it was my fault for their error. I would highly recommend on viewing your receipt before leaving the restaurant.
  • RS
    Ray Stax
    Feb 5, 2026
    1.0
    Will barely give you any food. I asked for a veggie bowl and they gave me barely enough to eat. Im on a diet but ..... I guess I should thank them for child size portions. Lol
  • DR
    Dave Richardson
    Jan 25, 2026
    1.0
    Terrible location. Service always sucks, and the portions are ridiculous. I finally just stopped going here and go to the one on 99 and kuykendall, its so worth the extra 10 minutes just to not have to deal with this location.
  • ML
    Melanie Lopez
    Jan 23, 2026
    1.0
    I paid for the three tacos for my 4 year old son because the kids meal is never enough. Well once I took the contents out of the shells it was less food than it was if I got the kids meal. And I paid double. I wrote the below review two weeks ago and never posted but I’m including it too. I’m done with this location. I eat at this Chipotle about once a week because it’s five minutes from my house, but there’s roughly a 50% chance my order is wrong or disappointing. Today was the final straw. This past Saturday, I went inside to order a kids’ meal and received some of the worst service I’ve experienced at any Chipotle. The employee did not greet me, did not speak to me, and placed the drink cup directly into the bag without explanation. I assumed it was apple juice and left—only to realize my child had no drink at all. Today’s order was equally unacceptable. The portions were extremely small, and after reading other reviews, it’s clear this is a recurring issue at this location. Between inconsistent food quality, poor service, and lack of basic communication, this store is clearly being mismanaged. I will be taking my business to the Grand Parkway location going forward.

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