Buffalo Wild Wings

3.4
1395 reviews
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Business Details

14215 FM 2920, Tomball, TX
77377, United States
(281) 255-3000
https://www.buffalowildwings.com/locations/us/tx/tomball/14215-fm-2920,-suite-4/sports-bar-225
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
14215 FM 2920, Tomball, TX
77377, United States

Hours

Reviews

3.4
1,395 reviews
5 stars
532
4 stars
262
3 stars
156
2 stars
119
1 star
326

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and inattentive staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about overcooked, cold, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions, particularly in the dining area and bar, affecting their overall experience.

Management Concerns

Feedback indicated issues with management responsiveness and customer service, with some customers feeling dismissed or poorly treated.

Mixed Experiences

While some customers had positive experiences with specific staff members, overall sentiment leaned towards dissatisfaction with service and food.
  • CY
    Cas Young
    Nov 12, 2025
    1.0
    Rats Gross.. A huge rat ran out behind the bar. Lol of course we left.
  • SC
    Sonny Childs
    Nov 9, 2025
    1.0
    No greeters, left standing at the host stand for 10 minutes. You could tell they were understaffed, wasn't even that busy. Staff was oddly rude, snapping at people to move. Very strange experience, we walked out.
  • RL
    Ricky Lester
    Nov 3, 2025
    1.0
    The bar floor is disgusting. I Came in here two weekends ago and walked out because there was something going on at the bar on the floor with fans mops and paper towels. I am here now and the same issue is still going on. The bar seating floor area is disgusting, sticky, wet. This is gross
  • CF
    Caylon Fletcher
    Nov 1, 2025
    1.0
    Terrible service and terrible wings I’m not the one to leave a review but man I won’t be coming back here to eat or drink a beer.
  • TS
    Tracy Soetaert
    Oct 19, 2025
    1.0
    I ordered wings and cheesecake online through their website. They charged my account, go to pick up food and tell me they no longer have cheesecake. Then they tell me it will refund to my account in 5 days. I get upset about this, no customer service to make their mistakes right. I get things happen but what happened to management taking care of customers when they make their mistakes. They hold my money for five days and I said I work hard for my money and the manger says “we all do”. Totally misses the point of it’s their mistake so make it right. I had to ask how he would make it right and he offers a gift card for the price of the cheesecake, really. Gift card so I can come back in to a place that doesn’t value customer service! What happened to the day when managers would comp something for their mistakes? BW3 will lose my business! And but the time everything was settled the freaking good was cold. Highly disappointed.
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Frequently Asked Questions About Buffalo Wild Wings

Where is Buffalo Wild Wings located in Tomball, TX?

Buffalo Wild Wings is located at 14215 FM 2920, Suite 104, Tomball, TX 77377, USA.

What are the operating hours of Buffalo Wild Wings in Tomball?

The restaurant is open Monday and Wednesday from 11:00 AM to 12:00 AM; Tuesday and Thursday from 11:00 AM to 1:00 AM; Friday and Saturday from 11:00 AM to 2:00 AM; and Sunday from 11:00 AM to 12:00 AM.