Wingstop

3.5
745 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop The Woodlands Sawdust. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
510 Sawdust Rd Ste 201, The Woodlands, TX
77380, United States

Hours

Reviews

3.5
745 reviews
5 stars
337
4 stars
99
3 stars
92
2 stars
51
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of staff and organization.

Food Quality

There were numerous complaints about the food being overcooked, greasy, or lacking seasoning, with some customers noting a decline in quality compared to previous visits.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and unpleasant odors, which contributed to a negative dining experience.

Positive Staff Interactions

Despite the overall negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are employees who provide good service.
  • LS
    Larry Stick
    Dec 18, 2025
    5.0
    Love the lemon pepper flats
  • RT
    Rosalinda Torres
    Nov 30, 2025
    1.0
    Absolute atrocity . ‘Rene’ the manager has no idea how to run a wing stop . Messing up my past 3 orders . Time and time again I trust this horrid establishment and every time I get burned . Save your sanity and drive down the street to another Wingstop .
  • JG
    Juni Garcia
    Nov 17, 2025
    5.0
    The woman at the cashier was very kind and thoughtful. My order was ready on time and service didn’t take too long at all. The wings were generous!
  • JL
    Jasmine Lore
    Nov 8, 2025
    1.0
    This was a disaster of an experience....they gave my little girl such a hard time that i had to come in and agure with the cashier in the front,i shouldnt be having to wait almost 2HOURS for such a small order,such terrible operations is being ran here,please get this under control
  • KW
    Kimberley White
    Oct 11, 2025
    1.0
    I ordered my food online and came to the location. I was going to eat inside, but it wasn’t the right atmosphere. I get in the car and I looked at my chicken. I realized it wasn’t consistent to any other Wingstop I have been too but I said ok maybe I never paid attention. I bite into the wing and it tasted like unseasoned boiled chicken with sauce on it. I had just worked and just wanted something to eat and spent this type of money so I went back inside. When I go in the cashier was nice. Manager comes and I tell him the chicken taste unseasoned so he said they don’t put season on the chicken. His answer was valid because I checked at another location that very same day and bought more. Mind you that location was great tasting. Anyway he goes and says I’ll give you back just the wings refund. That will be $10. Mind you the wings actually cost more than that. He goes to the cash register and says he wrote someone and I should be getting the refund. I said can I get a receipt. He said he didn’t have one but I’ll b le getting it back. It’s not almost a week and nothing. Not only that I went to another location just to get more wings so I double payed. What they don’t realize is that people are spending their hard earned money and may have just gotten off work etc and just want a nice meal that they pay for! Have some decency about how you carry yourself as a manager. That was just a garbage location. I don’t recommend it.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.