Brand Certified
McDonald's
3.6(1021 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9110 West Gosling, The Woodlands, TX
77381, United States
Certified by McDonald's • Mar 01, 2026
(281) 298-4006
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,021 reviews
5 stars
427
4 stars
210
3 stars
142
2 stars
63
1 star
179
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and managers, lack of greetings, and dismissive attitudes towards customer concerns.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and failure to accommodate special requests, leading to dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some praising fresh and hot items, while others complained about cold, stale, or poorly prepared food.
Cleanliness
While some customers noted cleanliness in the dining area, others pointed out dirty conditions and poorly maintained facilities.
Speed of Service
Service speed was inconsistent, with some customers experiencing quick service while others faced long waits and slow drive-thru operations.
- QQQuentin5 days ago1.0Manager was making a scene about putting soda in the cup that I bought an ice cream for. Like do you really have anything to better to do?
- NANadeesha AttanayakaFeb 20, 20261.0This isn’t the first time I’ve experienced this. I previously informed you, but again, my kids’ Happy Meal was missing 2 chicken nuggets—they received 4 pieces instead of 6. It’s disappointing, especially since we pay for the full meal. Please make sure orders are complete so customers aren’t missing items.
- NJNicholas JenkinsFeb 9, 20265.0its good!
- MCMax CaseyJan 31, 20265.0Joshua (Manager) was extremely easy to work with on a mis charged item that his employee did not provide a receipt for Refund was easy. Which I appreciate
- NWNatalia WoolenJan 22, 20261.0Every time I come inside of this establishment, no one ever greets me. Not even the manager, who is clearly right there and can see you. He is too preoccupied with other individuals and on his cell phone instead of actually greeting the customer when they walk in. I just wasted 20 minutes of my time due to a glitch on the app and then coming inside for assistance and never receiving a greeting to even specify my problem. Do better.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website