Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,003 reviews
5 stars
420
4 stars
205
3 stars
141
2 stars
62
1 star
175
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of basic courtesy.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and staff not following specific requests, leading to dissatisfaction.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold, stale, or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
Several reviews mentioned that the restaurant's cleanliness was lacking, with dirty dining areas and restrooms noted by customers.
Management Issues
Customers frequently criticized the management for poor handling of complaints and lack of professionalism, contributing to a negative overall experience.
- MZManrique ZavalaNov 6, 20255.0The best mcnuggets I’ve ever had, that is a bold statement, friendly staff and very clean place. A+
- ASAlex SafiNov 3, 20251.0Rude employee. On the top of that she pocketed my change. I had to call someone to give it back to me. It’s not my problem if u don’t get paid enough or u hate ur job. You accepted this job, you need to do it right. She didn’t even say thank you or any simple things that they taught her at training.
- MSMark SpenceOct 27, 20254.0They stated they are out of pumpkin spice latte and not selling it anymore. It's not even Thanksgiving yet how can you be out?
- OLO LOct 24, 20254.0Overall this location is good. The guy at the order window seemed a bit ignorant or maybe he was high. He kept laughing and saying ummm what. Food was good, some of my items were missing the Monopoly game pieces.
- AMA. McAulayArtOct 19, 20253.0Yesterday, 10/18/25, I went through the drive through and ordered a bacon, egg, and cheese biscuit with a round egg meal. When I got to the cashier, she said it back as a sausage/ egg/cheese biscuit and I told her, "no sausage" and that I said "bacon." I'm allergic to sausage so I'd never order sausage. She said she'd fix it and to pull forward. I paid and went to the next window for my meal. The teenaged boy handed me the bag, said, "Have a good day," and I left for work. Once I got to work to eat my food, I saw that the cashier never fixed it as she said would and it was still sausage which I can't eat without a reaction. I then checked the receipt and it was still labeled as sausage. Total waste of my money and I had to go without eating anything other than the hashbrown at work until I got home.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 9110 West Gosling in The Woodlands, TX?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
Does this McDonald's offer delivery service and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:00 PM with same-day and no-contact delivery options.
Which payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's provide for customer convenience?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I order McDonald's food online or through an app?
You can order via the McDonald’s App available on iOS and Android or through their online ordering link at https://mcdonalds.smart.link/mjuu1ggdi.
What is the address and main phone number for this McDonald's location?
The address is 9110 West Gosling, The Woodlands, TX 77381. The main phone number is +1 281-298-4006.
Which nearby restaurants can I visit around McDonald's at 9110 West Gosling?
Nearby dining options include Velvet Taco, Burger King, and another McDonald's location, offering diverse fast food choices.
What nearby amenities can I access after dining at McDonald's?
You can visit Walgreens for pharmacy needs, LuuphoriaLuxe beauty salon and health spa for wellness treatments, or use the LibertyX Bitcoin ATM for financial services, all close to McDonald's.
Are there local healthcare and educational facilities near McDonald's at 9110 West Gosling?
Yes, nearby are dental offices like Julie A. Martinez, DDS, PC, medical centers such as Veda Health Direct Primary Care, and Forest Crossing KinderCare preschool for childcare and education.