Jimmy John's

4.2
286 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1508 Research Forest Dr, The Woodlands, TX
77381, United States

Hours

Reviews

4.2
286 reviews
5 stars
183
4 stars
47
3 stars
17
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted quick service, but there were also complaints about slow delivery times and long waits during busy periods.

Food Quality

Overall, the sandwiches received positive feedback for being delicious and well-prepared, though some customers reported issues with missing ingredients or incorrect orders.

Customer Service

While many reviews praised friendly staff, there were significant complaints about rude interactions and poor handling of customer issues.

Cleanliness and Environment

The restaurant was generally described as clean and well-maintained, contributing positively to the dining experience.

Management Issues

Several reviews highlighted problems with management, including unprofessional behavior and inadequate responses to customer complaints.
  • OL
    O L
    Oct 24, 2025
    5.0
    This location is always busy but the line always goes quick so great staff. I recommend ordering ahead on the app if you don't want to wait in line. Sandwiches are always made good.
  • LL
    Lyssetic “Lyssetic”
    Feb 2, 2024
    5.0
    I have never had any problem with this location. Staff is awesome and on top of business! Great food, everything is always fresh and delicious, and it’s gotten to the point where the manager (I think she is the manager she has dark hair and glasses, very nice) recognizes me when I show up to pick up my sandwich! 10/10 I am a loyal customer!
  • SM
    Sarah Priolo Mourer
    Jan 8, 2018
    5.0
    Always very good and very fast!