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Jimmy John's

4.2
(289 reviews)

Business Details

(832) 585-0610

About

Sandwich Restaurant

Location

Jimmy John's
1508 Research Forest Dr, The Woodlands, TX
77381, United States

Hours

Reviews

4.2
289 reviews
5 stars
184
4 stars
48
3 stars
18
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted that the service was quick and efficient, aligning with the 'freaky fast' motto, although some reported delays during busy times.

Food Quality

The sandwiches were generally praised for being delicious and well-prepared, though there were complaints about incorrect orders and missing ingredients.

Customer Service

While many reviews highlighted friendly staff and good management, there were significant complaints about rude service and poor handling of issues.

Order Accuracy

Several customers experienced issues with incorrect orders, including missing items and wrong sandwich preparations, leading to dissatisfaction.

Cleanliness and Environment

The location was often described as clean and well-maintained, contributing positively to the dining experience.
  • SC
    Shaun Conley
    Feb 4, 2026
    3.0
    Bought lunch at this location twice in the past week. First time ordered in store, the regular #9 Italian Night Club, and everything was great. The sandwich came out exactly as expected and the service was quick and friendly. Second time was not as good. Lunch was ordered through the app, a regular #5 Vito and a pickled, quartered. As seen from the pictures, the sandwich did not have the oil & vinegar and the picked was halved, not quartered. The sandwich did have an extremely light dusting of oregano-basil, so light it seems maybe they were applying it to a different sandwich and mine got some by mistake. There was a limited amount of time for lunch so I did not return to the restaurant to have the issues remedied. It will be a while before I return to this location even though the employees seemed very friendly. If/when I do return, I’ll be strictly ordering the food in store instead of online or through the app.
  • KS
    Kayleigh Shine
    Jan 20, 2026
    5.0
    Theeee best jimmy johns around. Lives up to the freaky fast motto and on the off chance they're not freaky fast it's because of an accident or they're just so busy because so many people in the area order from them for lunch!! Love y'all hope you're treated well!
  • OL
    O L
    Oct 24, 2025
    5.0
    This location is always busy but the line always goes quick so great staff. I recommend ordering ahead on the app if you don't want to wait in line. Sandwiches are always made good.
  • AG
    Andrew Gastler
    Dec 2, 2023
    1.0
    Incredibly mismanaged location. They just ran out of bread at lunchtime. Seems pretty important to a sandwich shop. And they’re slow.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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