H-E-B

4.6
2436 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 3601 FM 1488 in The Woodlands, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
3601 FM 1488, The Woodlands, TX
77384, United States

Hours

Reviews

4.6
2,436 reviews
5 stars
1,867
4 stars
402
3 stars
81
2 stars
21
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many employees are praised for being friendly and helpful, some customers reported rude interactions and unprofessional behavior from staff.

Product Quality

Several customers expressed disappointment with the quality of fresh produce and bakery items, noting issues with spoilage and lack of freshness.

Store Experience

Overall, customers appreciate the cleanliness, organization, and variety of products available at the store, although some mentioned issues with stock levels and parking.

Floral Services

The floral department received high praise for exceptional service and beautiful arrangements, particularly for special occasions.
  • BM
    Bailey Marino
    Jan 3, 2026
    1.0
    Bought a gift card here that showed a $0 balance when used. Corporate confirmed the purchase and sent me proof to bring back to this store. The service manager, Jordan, was extremely rude, dismissive, and unwilling to help in any way. She showed zero professionalism and acted like the issue wasn’t her problem. The store manager, Bruce, offered no help either. What a joke this place was, one of the worst customer service experiences I’ve had at H-E-B.
  • AH
    Ali Hussain
    Dec 29, 2025
    5.0
    Get everything what you need for your home everyday
  • GR
    Gabriela Robertson
    Dec 26, 2025
    1.0
    Unacceptable customer service. At checkout register #9, the cashier was openly laughing at us, which came across as mocking and disrespectful. Completely unprofessional and uncomfortable. This needs to be addressed. I won’t be returning to that register.
  • CP
    Christopher Powell
    Dec 22, 2025
    5.0
    It's HEB, the best grocery store ever! I'm a fan.
  • KC
    Kathryn Cook
    Dec 4, 2025
    5.0
    I used HEB Blooms as the floral vendor for my wedding and I was completely blown away. Even two weeks later, people are still talking about how gorgeous our flowers were. When we were initially looking at HEB for florals, we randomly stopped into this store for more information and immediately met Kim, who was so excited to work with us from the start. She gave me her information and told me to send her what I liked and that she would make it happen. When we picked up my bouquet for my pre-wedding bridal portraits, we met Noey, who was so kind and thorough as she asked us for more details about what we liked/didn’t like and solidified more details on what we wanted. The day before the wedding, we stopped by the store to drop off a bible that I asked to be attached to my bouquet and both Kim and Noey were there. I felt like they were genuinely excited to see me and they even gave me a little sneak peek of our florals! I already had confidence in them but my mind was totally blown! They even told me that no two bouquets or boutonnières were made the same! On my wedding day, they showed up right after I did and immediately got to work assembling the displays and making sure everything was flawless. Every floral arrangement that they made was beautiful beyond belief. I couldn’t say enough nice things about Kim, Noey, and HEB Blooms. They truly made me feel at ease from the start and by the end, they made me feel like family.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.