H-E-B

4.5
2606 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 9595 Six Pines Rd in The Woodlands, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
9595 Six Pines Rd, The Woodlands, TX
77380, United States

Hours

Reviews

4.5
2,606 reviews
5 stars
1,902
4 stars
445
3 stars
106
2 stars
36
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customer service experiences are inconsistent, with some employees praised for their helpfulness while others are reported as rude or dismissive.

Parking Issues

Parking is frequently mentioned as a significant problem, especially during busy times, leading to customer frustration.

Product Quality

While many customers appreciate the quality and selection of products, there are complaints about expired items and issues with specific products like yuca.

Store Cleanliness

The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.

Curbside Service

Curbside pickup has received negative feedback for incorrect orders and poor customer service.
  • GK
    Glenda Koctar
    4 days ago
    5.0
    This is My HEB! I've appreciated shopping in this store since it opened. Today I was making a 'quick trip' for just a few things. When I found the section for my favorite creamer empty, I asked a team member who was stocking nearby to see if the inventory showed different. He checked and found there was stock, m 8 then opened the dairy door & shouted through the products that he needed a Silk Almond purple. Instantly my creamer hurtled to the front of the display. He retrieved it & gave it to me with a smile. Minutes later, I found the shelves for turkey cranberry salad were empty. A team member in the deli confirmed they were out, and promptly began making the salad. He asked what size I'd like & handed it over! Outstanding service today providing great products was very much appreciated!
  • BH
    Brian Hughes
    5 days ago
    3.0
    I usually love shopping at H-E-B and this location has been one of my go to stores since moving to The Woodlands, but tonight was disappointing. The shelves were poorly stocked and looked sloppy, which is not what I’m used to here. To make matters worse, when I got home and opened a pack of Hawaiian Sweet Rolls, I discovered mold on them even though the expiration date was 1/8. That was frustrating and concerning. I’m hoping this was just an off night, because I normally expect much better from H-E-B.
  • MT
    Michael Thompson
    Dec 20, 2025
    5.0
    It's an HEB, it is 5 stars unless there is something wrong with it which I would note. However, this one is unusually nice.
  • DD
    D Dominguez
    Dec 16, 2025
    5.0
    Great HEB but parking can be a issue, mid-day and the weekends but going in the evenings usually works out. Great accessible location to walk to if you live near by.
  • AS
    Adam Strader
    Dec 11, 2025
    5.0
    Just want to give a shout out to the bagger named Steven, I had ran out to get a couple more bucks and when I came back in I was told that Steven had paid the rest!! I love this HEB location specifically because of the 24/7 best customer service out there!!!!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.