H-E-B

4.5
1057 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 10777 Kuykendahl Road in The Woodlands, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
10777 Kuykendahl Road, The Woodlands, TX
77382, United States

Hours

Reviews

4.5
1,057 reviews
5 stars
780
4 stars
173
3 stars
35
2 stars
23
1 star
46

What are people saying?

AI-generated from recent customer reviews

Product Quality

Customers frequently praised the freshness and quality of produce, meats, and bakery items.

Customer Service

Feedback on staff was mixed; while many praised friendly and helpful employees, some reported rude or unhelpful interactions.

Store Cleanliness

The store was generally noted for being clean and well-organized, although some customers reported issues with cleanliness at certain times.

Variety and Selection

Customers appreciated the wide variety of products available, though some expressed a desire for more options in specific categories.

Curbside Experience

There were complaints about the curbside service, including issues with incomplete orders and customer service interactions.
  • VN
    Van Anh Ngo
    Nov 15, 2025
    5.0
    Love our little HEB!
  • MB
    M Barry
    Nov 10, 2025
    4.0
    Why are there no longer sanitizing wipes for the carts??? HEB is the 5th-largest privately owned company in the US with more than $46 billion in revenue. Shouldn’t they provide this service for all the money they make off their customers? Without raising prices!
  • OG
    Olivia Gibson
    Nov 2, 2025
    1.0
    We normally go to the other HEB but decided to stop here because we were in the area. My bf bought me one of the pre made sandwiches. When I was about to eat it there was this long black hair in it. I have blonde hair so it is quite literally impossible for it to be mine. I called the store to ask for a refund and the lady on the phone was so rude and difficult. Refused to refund it unless I brought in the hair sandwich. Ummm, I threw it away the second I saw that bc I wanted to throw up. What r u going to do, resell it? I told the lady this and she was like well u need to come in. We live not even close to here, why should we have to drive all the way back bc of your screw up??? That’s so dumb. I even read her the order number off the receipt and she still was difficult so I just gave it up because the lady wants to argue over $7. Horrible customer service, never had this experience at the other 2 HEBs in TW. Have not and will not shop here again. Moral of the story, don’t buy from their deli bc there’s no way that long hair was unnoticed. The employees making food should wear hair nets or at the very least have it pulled back. Working with food, cleanliness should be top priority. And not refunding it w out making me go out of my way is crazyyy.
  • PF
    Patrice Faye
    Oct 17, 2025
    5.0
    Nice and good quality, THANKS‼️
  • SR
    Steven Rivera
    Oct 14, 2025
    5.0
    Great HEB in the area. They usually have a better selection, the wait times are never an issue, the curbside is friendly, they keep it clean. I would definitely recommend coming here if you are nearby. Never had an issue here

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.