Dessert Gallery Bakery & Cafe

4.1
127 reviews
Dessert Gallery Bakery & Cafe is a Woodlands-based dessert destination specializing in handcrafted cakes, cupcakes, cookies, bars and brownies made from scratch with premium ingredients.

About

Dessert ShopBakeryCake MakerCupcake ShopPie ShopCafeCoffee Shop
Dessert Gallery Bakery & Cafe has been serving decadent, homemade desserts to Houstonians and friends since 1995. Shipping Nationwide on Goldbelly.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dessert Gallery Bakery & Cafe
25 Waterway Avenue, The Woodlands, TX
77380, United States

Hours

Reviews

4.1
127 reviews
5 stars
81
4 stars
13
3 stars
10
2 stars
10
1 star
13

What are people saying?

AI-generated from recent customer reviews

Dessert Quality

While many customers praised the desserts for being delicious and rich, there were several complaints about dryness and lack of flavor in certain cakes and cookies.

Customer Service

Feedback on customer service was mixed; some customers experienced friendly and helpful staff, while others reported unwelcoming attitudes and disorganization.

Pricing Concerns

Many reviews noted that the prices were high, especially for the portion sizes, leading to feelings of being overpriced for the quality received.

Atmosphere

The atmosphere was described as cozy and inviting by some, but others found it unwelcoming and chaotic, particularly during busy times.

Variety and Options

Customers appreciated the wide variety of dessert options available, including vegan and gluten-free choices, though some wished for larger portions.
  • FH
    Fahad Hai
    1 day ago
    5.0
    Our absolute favorite place for cakes and desserts, especially the tres leches and chocolate mousse cake. PLEASE put the chocolate mousse cake back in the delivery menu. I can confirm after multiple deliveries that it has never melted en route. It is the reason we came to your shop, and keep returning every other week. Without the mousse cake being delivered, we will unfortunately have a hard time staying.
  • LC
    Luis Castanheiro
    Nov 8, 2025
    1.0
    😡 An Absolute Disaster: Paid-For Cake, Zero Service! ​I am absolutely infuriated by my experience at this bakery. I placed a custom order, paid for the entire cake in full the day before pickup, and yet, when I arrived at the agreed-upon time, I was met with utter chaos and incompetence. ​Instead of having my pre-paid, fully-covered cake ready for me, I was told—after a baffling amount of searching and excuses—they told me that they sold the cake to someone else. Let me reiterate: I paid for this cake in full and in person at the bakery, the day nefore. This wasn't a "maybe I'll buy one" situation; it was a confirmed, financially secured transaction. ​Total Disregard for the Customer ​The level of customer service displayed was non-existent. There was no proactive communication about an issue, no genuine apology that sounded sincere, and certainly no immediate solution offered for a mistake that was entirely on their end. They essentially took my money for a product they couldn't provide, leaving me stranded the day before an important event. ​This isn't a minor oversight; this is a complete failure of basic business operations and a profound disrespect for paying customers. When you take a customer's money, you have a fundamental obligation to deliver the product. They failed spectacularly. ​Do not waste your time or your money here. If they can lose a pre-paid order, what else are they incapable of handling correctly? This bakery demonstrated a stunning level of disorganization and a total disregard for my time and commitment.
  • LL
    Liz “Liz”
    Nov 2, 2025
    5.0
    I don’t even know where to start with how much I loved my visit to Dessert Gallery. From the moment I walked in, everything felt cozy, inviting, and perfectly sweet. It wasn’t busy at all when I went, which actually surprised me. The place deserves to be completely packed because it’s that good. I was honestly a little sad to see there weren’t more people inside because this spot should be full of happy dessert lovers every single day. The staff was wonderful. Everyone was friendly, patient, and so kind. You can tell they really care about their customers. Their customer service alone makes you want to come back, and the desserts seal the deal. They also validate parking, which is so helpful because parking around here is pretty limited. That small detail made the experience even better. Now for the star of the show, the brownie sundae. It was absolutely incredible. I honestly think it’s the best sundae I’ve ever had in my life. It reminded me of the one Kevin ordered in Home Alone 2 in New York, pure decadence and pure joy. Only difference is I didn’t have to be in a fancy hotel to feel that kind of happiness. The brownie was rich, warm, and fudgy with the perfect mix of chewy edges and a soft, gooey center. The vanilla ice cream was so creamy and flavorful that you can taste the quality in every spoonful. The hot fudge was warm and silky, the whipped cream was light and real, and the cherry on top finished it off perfectly. Everything about it complimented each other so well. The warm brownie against the cold ice cream was pure perfection. This sundae honestly made my whole day. I can confidently say it’s the best one I’ve ever had, and I’ll be comparing every other sundae to this one from now on. I can’t wait to come back, and next time I’m bringing my kids with me because they’ll absolutely love it. I even want to bring some of my clients here because it’s the kind of place that deserves more attention and more smiling faces. Dessert Gallery is a hidden gem that deserves to shine brighter. I’ll be coming back every chance I get.
  • MM
    Mansour
    Oct 8, 2025
    5.0
    Delicious and wonderful
  • SS
    Sweetblack Smith
    Sep 26, 2025
    1.0
    Overpriced and underwhelming basic dessert nothing to brag about I don't understand why they are so high cake was tasteless and cookies wasn't good even circle K cookies 😞 taste better I'm not going back great customer service cute building

Frequently Asked Questions About Dessert Gallery Bakery & Cafe

What is the best day/time to place a custom order?

Monday through Friday 8:30-5pm

What are the lead times for placing an order?

Photo & Logo Desserts - 5 days Custom Butter Cookies - 5 days Standard Menu Items - Available at the cafes daily while supplies last Desserts with a plaque or writing - Best to pre-order at least 2 days in advance so the plaque can be prepared by the experts at our bakery.