Customers frequently reported poor service, including wrong orders, rude staff, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked items and incorrect orders.
Cleanliness Concerns
Several customers noted cleanliness issues, including dirty tables and mold in the establishment.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Inconsistent Experience
Overall, experiences varied widely, with some customers enjoying their meals while others expressed significant dissatisfaction.
JH
Josh Harris
Jan 6, 2026
1.0
Stood in front of the counter for eight minutes trying to pick up my food, with two different employees staring at me doing nothing, before two different employees came and helped me. Absolutely terrible service. My food was literally just sitting get cold. Go elsewhere.
RA
R A
Jan 4, 2026
1.0
Worst location ever
MF
Mike Fontenot
Dec 10, 2025
1.0
I ordered a large ice cream cake with chocolate cake & chocolate chip ice cream for my wife’s birthday yesterday over the phone for my wife’s birthday. When I got home & later cut into it, it wasn’t the cake I had ordered & paid over $30’s for. There was no receipt in the box or bag & when i called to complain was told without a receipt, they couldn’t do anything for me. I threw it out in the trash dumpster.
RR
Rose Rodriguez
Nov 29, 2025
5.0
Very friendly place, the food was hot and good.
JG
Jessica G.
Oct 20, 2025
1.0
The grilled chicken sandwich was absolutely disgusting. I took one bite and spit it out in the bag and threw my whole bag away. The bun was hot and soggy. I saw the women take my wrapped up chicken sandwich straight out of the microwave and I should have told her to keep. The onion rings were half full and burnt to hell. I have never been this disappointed in a DQ.
What are the operating hours of Dairy Queen at 9930 Woodlands Parkway?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Where is Dairy Queen located in The Woodlands, TX?
Dairy Queen is located at 9930 Woodlands Parkway, The Woodlands, TX 77382, USA.
How can I place an order online for pickup at Dairy Queen?
You can place an order online for pickup through their order website at https://www.dairyqueen.com/en-us/order/pickup/n/44858/.
Does Dairy Queen offer any exclusive deals or promotions?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What types of food does Dairy Queen offer?
Dairy Queen is a fast food restaurant and ice cream shop offering a variety of fast food items and ice cream treats.
What is the phone number to contact Dairy Queen at Woodlands Parkway?
You can contact Dairy Queen at +1 281-292-6825.
Are there nearby places to visit after enjoying a meal at Dairy Queen?
Yes, nearby places include Radiance Medical Aesthetics & Wellness spa, Fish & Camaron Mexican and seafood restaurant, and the Gourmet Bakery Cafe for additional dining or relaxation options.
Where can I get a coffee near Dairy Queen?
Starbucks is located nearby for coffee lovers looking to grab a beverage before or after their visit to Dairy Queen.
Are there any wellness or beauty services near Dairy Queen?
Yes, nearby wellness and beauty services include Liftedbylaurenpa_c spa, Plush Nail Bar, Magic Glow Spa, and Orchid Nails salon.
What automotive services are available near Dairy Queen?
Nearby automotive services include Advanced Auto Care Of The Woodlands and multiple Adams Automotive locations for tire, repair, and car wash needs.