Location.com logo
Brand Certified

Dairy Queen

3.9
(579 reviews)

Business Details

(281) 292-6825

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
9930 Woodlands Parkway, The Woodlands, TX
77382, United States

Hours

Reviews

3.9
579 reviews
5 stars
305
4 stars
98
3 stars
55
2 stars
32
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked items, incorrect orders, and unsatisfactory taste.

Cleanliness Concerns

Several customers noted cleanliness issues, including dirty tables and mold in the establishment.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • DM
    Damien Lone star train fann and more
    1 day ago
    1.0
    I'm no longer available to visit this location anymore. I choose to stop visiting this location on March 13th 2026. It's because. My food was too dangerous to eat and not good. It's nasty. Can we please permanently close down this location on March 13th 2026?
  • DN
    Dale Niethammer
    Feb 21, 2026
    3.0
    The ice cream was good but the service and restaurant was not good. We waited 5 minutes before anyone waited us. Three staff members were talking and joking. No one offered to help us. Restaurant was dirty so we went outside and the patio was also dirty.
  • JH
    Josh Harris
    Jan 6, 2026
    1.0
    Stood in front of the counter for eight minutes trying to pick up my food, with two different employees staring at me doing nothing, before two different employees came and helped me. Absolutely terrible service. My food was literally just sitting get cold. Go elsewhere.
  • RA
    R A
    Jan 4, 2026
    1.0
    Worst location ever
  • MF
    Mike Fontenot
    Dec 10, 2025
    1.0
    I ordered a large ice cream cake with chocolate cake & chocolate chip ice cream for my wife’s birthday yesterday over the phone for my wife’s birthday. When I got home & later cut into it, it wasn’t the cake I had ordered & paid over $30’s for. There was no receipt in the box or bag & when i called to complain was told without a receipt, they couldn’t do anything for me. I threw it out in the trash dumpster.

Brand Certified Facts from Dairy Queen

Dairy Queen partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: