Many customers reported issues with food quality, including undercooked items, incorrect orders, and poor taste.
Service Issues
Numerous reviews highlighted inconsistent service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Operational Hours
Customers expressed frustration over unclear operational hours and being turned away before closing time.
JG
Jessica G.
Oct 20, 2025
1.0
The grilled chicken sandwich was absolutely disgusting. I took one bite and spit it out in the bag and threw my whole bag away. The bun was hot and soggy. I saw the women take my wrapped up chicken sandwich straight out of the microwave and I should have told her to keep. The onion rings were half full and burnt to hell. I have never been this disappointed in a DQ.
BP
Bam Pro
Oct 12, 2025
1.0
9930 Woodlands Pkwy, The Woodlands, TX 77382
Stopped at this location after church with the fam to get food Togo. Ordered 3 chicken baskets. Spent almost $50 to get home to some tiny chicken pieces and soggy under cooked fries. Super disappointed.
LC
Lucy Cordero
Oct 11, 2025
1.0
Me and my bsf were trying to make an account to sign up for birthday rewards and we tried 6 times but each of our accounts got deleted or blocked. This is ridiculous Behavior. Lucia and Luciana out.
FW
Frederick Walton
Oct 3, 2025
5.0
Amazing service super friendly staff!
MH
matthew hartman
Sep 19, 2025
1.0
Bad service. After downloading their app and making an order I was given a “promised” time for pickup. I arrived 3 minutes after and the order wasn’t ready. When they brought the order it was wrong. When the lady at the counter got her supervisor to come help fix the situation he was incompetent. He said he couldn’t change the order. I canceled the order and left. Save the hassle, don’t order here, go to What-a-Burger.
What are the operating hours of Dairy Queen at 9930 Woodlands Parkway?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Where is Dairy Queen located in The Woodlands, TX?
Dairy Queen is located at 9930 Woodlands Parkway, The Woodlands, TX 77382, USA.
How can I place an order online for pickup at Dairy Queen?
You can place an order online for pickup through their order website at https://www.dairyqueen.com/en-us/order/pickup/n/44858/.
Does Dairy Queen offer any exclusive deals or promotions?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What types of food does Dairy Queen offer?
Dairy Queen is a fast food restaurant and ice cream shop offering a variety of fast food items and ice cream treats.
What is the phone number to contact Dairy Queen at Woodlands Parkway?
You can contact Dairy Queen at +1 281-292-6825.
Are there nearby places to visit after enjoying a meal at Dairy Queen?
Yes, nearby places include Radiance Medical Aesthetics & Wellness spa, Fish & Camaron Mexican and seafood restaurant, and the Gourmet Bakery Cafe for additional dining or relaxation options.
Where can I get a coffee near Dairy Queen?
Starbucks is located nearby for coffee lovers looking to grab a beverage before or after their visit to Dairy Queen.
Are there any wellness or beauty services near Dairy Queen?
Yes, nearby wellness and beauty services include Liftedbylaurenpa_c spa, Plush Nail Bar, Magic Glow Spa, and Orchid Nails salon.
What automotive services are available near Dairy Queen?
Nearby automotive services include Advanced Auto Care Of The Woodlands and multiple Adams Automotive locations for tire, repair, and car wash needs.