Business Details
About
Sandwich Restaurant
Location
Charleys Cheesesteaks
1201 Lake Woodlands Dr., Space 2162, The Woodlands, TX
77380, United States
Hours
Reviews
4.4
264 reviews
5 stars
193
4 stars
33
3 stars
15
2 stars
6
1 star
17
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the taste while others found it inconsistent or lacking flavor.
Customer Service
Generally positive feedback on customer service, with specific praise for staff members like Jocelyn and Jorge.
Order Accuracy
Frequent complaints about incorrect orders and portion sizes, leading to customer frustration.
Speed of Service
Many customers appreciated the fast service, especially during busy times.
Overall Experience
While many enjoyed their meals and the atmosphere, some had negative experiences that affected their likelihood to return.
- CECruz EscotoNov 17, 20251.0Nov 17. The Charleys Philly Steak at the Woodlands Mall is overcharging the customers. The combo was listed at 13.77 and they charged me 15.77 . I asked the lady why and she stated that it was the fries but I said they come with the combo and the she said it was the taxes. I showed her the receipt and told her she owed me $2. She tried to ignore me but I stayed there and she opened her tip jar and returned the $2. The next customer ordered the same combo and she overcharged again, he complained and again she came with the same excuses. Later some ladies had bad experiences again. This is illegal and hopefully the Mall office addresses this scheme.
- RVRaj VuppalaSep 25, 20252.0I was walking by when a lady in front of this store offered me chipotle bacon and chicken sample to try. It tasted good and I decided to order. What was served was nothing like the sample I tried and I think the chef messed up my sandwich. I don't think I will be trying this place again. The service was really good though. The lady who was offerings samples noticed the chef forgot to add chipotle sauce to my sandwich. So she got me a side of the sauce even without me asking.
- RRrafael socorro rSep 20, 20255.0well I tray the taste and was amaizing but then I bought and wasn't the same. however we spent a good time
- KMKyson MorganSep 13, 20251.0Ordered the cheese bacon fries spent $5 and they barely gave me cheese and bacon low quality and horrible portion size for $5
- KSKaily SantosAug 16, 20255.0Fast service and friendly staff. In the mall so a little hectic on the weekends bc of the crown but great since they opened. Usually go for the Bacon Chipotle and it’s great every time.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks at Woodlands Mall?
Charleys Cheesesteaks is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services as all delivery hours are marked closed.
Can I place a takeout order at Charleys Cheesesteaks?
No, takeout services are not available since the takeout hours are closed all week.
Is there a drive-through option available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have a drive-through as the drive-through hours are closed every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 1201 Lake Woodlands Dr., Space 2162, The Woodlands, TX 77380, USA, inside the Woodlands Mall.
What forms of payment are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payment.
How can I contact Charleys Cheesesteaks?
You can reach Charleys Cheesesteaks by phone at +1 281-465-4333 or visit their Facebook page at https://www.facebook.com/103740835858545.
Where can I find other places to shop or eat near Charleys Cheesesteaks inside Woodlands Mall?
Nearby places include BOSS Shop for men's clothing, Auntie Anne's for pretzels and snacks, Helzberg Diamonds for jewelry, Cinnabon for cinnamon rolls, and Pinkberry for frozen yogurt.
How can visiting The Woodlands Mall enhance my experience when dining at Charleys Cheesesteaks?
Since Charleys Cheesesteaks is located inside The Woodlands Mall, you can conveniently combine your meal with shopping at various stores and enjoy other dining options nearby.
Are there any family-friendly attractions near Charleys Cheesesteaks?
Yes, The Woodlands Mall features attractions like The LEGO Store for kids and Dippin' Dots for a sweet treat, making it a great spot for families to visit before or after dining.