Business Details
About
Sandwich Restaurant
Location
Charleys Cheesesteaks
1201 Lake Woodlands Dr., Space 2162, The Woodlands, TX
77380, United States
Hours
Reviews
4.4
265 reviews
5 stars
192
4 stars
33
3 stars
15
2 stars
6
1 star
19
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistencies in food quality, with some enjoying the taste while others found it bland or not as described.
Customer Service
Many reviews praised the friendly and attentive customer service, highlighting specific staff members for their excellent service.
Pricing Issues
Several customers expressed concerns about being overcharged or receiving incorrect bills, leading to frustration.
Order Accuracy
There were multiple complaints about incorrect orders being served, which affected customer satisfaction.
Overall Experience
Despite some negative feedback, many customers enjoyed their overall experience and expressed a willingness to return.
- GPGus PerezDec 13, 20251.0I had a chicken sandwich sample while past there. The sample was good. I ordered it and it was bland ,tasteless, with some ranch sauce. In it supposed to have provolone, Alfredo, etc. Instead a bland sandwich with lettuce, tomatoes, ranch ugh
- GSGhadeer SbeinatiNov 29, 20251.0There's a scam in the bill; the price of one meal is $7.99, but they charged my card $34
- CECruz EscotoNov 17, 20251.0Nov 17. The Charleys Philly Steak at the Woodlands Mall is overcharging the customers. The combo was listed at 13.77 and they charged me 15.77 . I asked the lady why and she stated that it was the fries but I said they come with the combo and the she said it was the taxes. I showed her the receipt and told her she owed me $2. She tried to ignore me but I stayed there and she opened her tip jar and returned the $2. The next customer ordered the same combo and she overcharged again, he complained and again she came with the same excuses. Later some ladies had bad experiences again. This is illegal and hopefully the Mall office addresses this scheme.
- RVRaj VuppalaSep 25, 20252.0I was walking by when a lady in front of this store offered me chipotle bacon and chicken sample to try. It tasted good and I decided to order. What was served was nothing like the sample I tried and I think the chef messed up my sandwich. I don't think I will be trying this place again. The service was really good though. The lady who was offerings samples noticed the chef forgot to add chipotle sauce to my sandwich. So she got me a side of the sauce even without me asking.
- RRrafael socorro rSep 20, 20255.0well I tray the taste and was amaizing but then I bought and wasn't the same. however we spent a good time
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks at Woodlands Mall?
Charleys Cheesesteaks is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services as all delivery hours are marked closed.
Can I place a takeout order at Charleys Cheesesteaks?
No, takeout services are not available since the takeout hours are closed all week.
Is there a drive-through option available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have a drive-through as the drive-through hours are closed every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 1201 Lake Woodlands Dr., Space 2162, The Woodlands, TX 77380, USA, inside the Woodlands Mall.
What forms of payment are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payment.
How can I contact Charleys Cheesesteaks?
You can reach Charleys Cheesesteaks by phone at +1 281-465-4333 or visit their Facebook page at https://www.facebook.com/103740835858545.
Where can I find other places to shop or eat near Charleys Cheesesteaks inside Woodlands Mall?
Nearby places include BOSS Shop for men's clothing, Auntie Anne's for pretzels and snacks, Helzberg Diamonds for jewelry, Cinnabon for cinnamon rolls, and Pinkberry for frozen yogurt.
How can visiting The Woodlands Mall enhance my experience when dining at Charleys Cheesesteaks?
Since Charleys Cheesesteaks is located inside The Woodlands Mall, you can conveniently combine your meal with shopping at various stores and enjoy other dining options nearby.
Are there any family-friendly attractions near Charleys Cheesesteaks?
Yes, The Woodlands Mall features attractions like The LEGO Store for kids and Dippin' Dots for a sweet treat, making it a great spot for families to visit before or after dining.