Many customers praised the friendly and attentive service from staff, particularly highlighting employees like Alicia and Andrew.
Food Quality
The food received mixed reviews; while many enjoyed the taste and freshness, some reported issues with food preparation and portion sizes.
Cleanliness
Several reviews noted improvements in cleanliness and organization of the restaurant, contributing to a positive dining environment.
Order Issues
There were multiple complaints regarding order accuracy and management's handling of customer concerns, leading to dissatisfaction among some patrons.
Overall Experience
While many customers expressed a desire to return due to good service and food, others indicated they would not recommend the location due to negative experiences.
RS
Rosalba Solis
Nov 13, 2025
5.0
Excellent customer service
CB
Carlos Berrios
Oct 13, 2025
5.0
Excellent food, great gentleman attending customers. We needs more people like him. Thank you for the experience.
Excelente comida, maravilloso caballero atendiendo a los clientes en la caja. Necesitamos mas personas como El atendiendo. Gracias por la excelente experiencia.
LG
Lua Green
Aug 28, 2025
5.0
Amazing, the employees are always super nice and welcoming into to the store as well the food service is quick and fast!
LA
Lucia Araujo
Aug 26, 2025
5.0
Un buen servicio I la comida muy buena se los recomiendo que la prueben son los mejores sándwiches ..las muchachas que atienden muy amables 💕🫶🏼
AA
Ashly
Aug 21, 2025
5.0
The place is so nice, clean, and organized. The employees are so nice, friendly, and welcoming. The manager Alicia is such a sweetheart she helped me with anything i needed she was very attentive and had great customer service. This is a very good store.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Thursday and Sunday from 10:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Is delivery available at Charleys Cheesesteaks?
No, delivery service is not available at Charleys Cheesesteaks as all delivery hours are marked closed.
Does Charleys Cheesesteaks offer drive-through service?
No, the drive-through is closed every day, so this service is not available.
Can I order food for pickup or takeout at Charleys Cheesesteaks?
Pickup and takeout services are currently not available, as their pickup and takeout hours are closed every day.
What payment options does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payment.
Where is Charleys Cheesesteaks located?
The restaurant is located at 3040 College Park Dr., The Woodlands, TX 77384, United States.
What is the phone number to contact Charleys Cheesesteaks?
You can reach Charleys Cheesesteaks by phone at +1 936-235-4938.
Are there any nearby places to visit around Charleys Cheesesteaks?
Yes, nearby places include FedEx Office Print & Ship Center, Minute Key locksmith, and Walmart Auto Care Centers, all useful for errands or services before or after dining.
Is there a place nearby where I can get my keys duplicated while visiting Charleys Cheesesteaks?
Yes, Minute Key offers key and locksmith services nearby, convenient if you need key duplication or lock services close to the restaurant.
What services can I find near Charleys Cheesesteaks if I need to send a package?
FedEx Office Print & Ship Center is nearby, which provides shipping and printing services, making it easy to handle your shipping needs near Charleys Cheesesteaks.