Whataburger

3.7
2718 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4687 STATE HIGHWAY 121, THE COLONY, TX
75056, United States

Hours

Reviews

3.7
2,677 reviews
5 stars
1,280
4 stars
511
3 stars
264
2 stars
160
1 star
462

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some employees are praised for friendliness and efficiency, while others are criticized for rudeness and poor management.

Food Consistency

While many customers enjoy the food, there are frequent complaints about incorrect orders, cold items, and inconsistent quality.

Speed of Service

The drive-thru is often reported as extremely slow, with long wait times even when few customers are present.

Cleanliness Issues

Several reviews mention cleanliness problems, particularly in the dining area and bathrooms, impacting overall customer satisfaction.

Positive Experiences

Despite the negatives, many customers express love for Whataburger and share positive experiences, particularly with specific staff members.
  • AK
    Ashley K
    Nov 9, 2025
    2.0
    I can’t believe I waited 20 minutes for cold food and really terrible, sour coffee. The honey butter chicken biscuit tasted like it had some sort of sweet & sour sauce on it. Salt was nowhere to be found on any of the food… except the pancakes? The sausage gravy had a good layer of grease on top. Eggs were burnt. Not worth the money.
  • LG
    LaLo Garcia
    Nov 7, 2025
    5.0
    One of the Best Grilled Chicken sandwiches in America! Big beautiful breast, grilled just right every time, always moist and tasty and filling. Thank you for putting extra mustard on my sandwich for me.....like a restaurant should! Chick Filla can take a Hike! Handing me packets of Mayo and mustard ....what are they a gas station or just lazy ? And then Chik Filla has the nerve to give me this iddy biddy thing they call a chicken breast, seriously, it's always tiny and sometimes dried out. No Más ! Thank you Whataburger! 😋
  • JM
    Josiah Murphree
    Oct 31, 2025
    5.0
    I will always love it here. Everyone is always so friendly, good music volume. They may make a few mistakes on making the food, but thats inevitable!! Boss man, you did a lovely job at picking out good people to work with! Out of the Waterburgers I been to, this one feels lively, and 99% of the time is amazing food! And got some cute cups :)
  • CA
    Chinyere Okoli- Azzalarab
    Oct 27, 2025
    3.0
    So I finally made it to Texas, and of course, everyone told me the same thing: “You have to try Whataburger — it’s amazing!” The hype was real, so I was excited… until I actually took a bite. My brother brought me one, and let’s just say — I made it about five bites in before I tapped out. I’m not sure which burger he got me, but I’ve had gas station burgers that put this one to shame! And the fries? Oh no… they were stale and sad, like they’d given up on life hours before I arrived. Even the vanilla shake couldn’t save the day — it was so watery I started wondering if it was on a diet. I never knew a burger, fries, and a milkshake could all break my heart at the same time. Texas, I love you and your BBQ — seriously, y’all do that right — but maybe leave the burgers to someone else. I think Whataburger might just be one of those “you had to grow up with it” kind of things. For me? I’ll stick to your brisket and ribs any day!
  • AO
    A O
    Oct 26, 2025
    2.0
    Slow as heck in the mornings. Even when I order via the app, anticipate 15 minutes from order to getting your food. They never ever give you salsa for taquitos and always make you pull up to help their time. Then they bring your food and run off so quickly, you can't get their attention to let them know they didn't even put napkins in the bag. I like Whataburger, but this location could use some guidance with customer service. They are inconsistent with the food. Sometimes you receive a decent quantity, other times they give you a child size portion for adult prices. Go to the next one if you can, unless you're willing to be rushed by employees that don't care about your experience.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in The Colony, TX?

Whataburger in The Colony, TX is open 24 hours a day, 7 days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.