Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
2,714 reviews
5 stars
1,305
4 stars
511
3 stars
265
2 stars
162
1 star
471
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, with some waiting over 40 minutes for simple meals.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback varied on staff friendliness, with some praising individual employees while others reported rude or unhelpful service.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
Management Issues
Several reviews pointed to poor management practices, including disorganization and lack of customer service training.
- PGPayton Gossett3 days ago1.0The service at this Whataburger is such a drastic drop off between day shift and night shift. I work until 10pm M-F and stop at this WB on my way home. 8/10 times, they NEVER bring the curbside order out. I have to either call or walk in. If I wanted to walk in, I would place my order that way. I have held off on leaving a review but I’ve hit my limit. (Sitting in my car waiting on an order that was supposed to be ready at 10:20pm, and it’s currently 10:33pm) If I don’t see a notable change I will be taking my business elsewhere and not returning.
- ABA B5 days ago1.0I was there yesterday around 822am Tuesday morning pick up online order, this lady in her middle age who worked at the front desk was very rude, not a nice person, will not go to this restaurant any more.
- CGChristopher GilesDec 21, 20251.0I wish 0 stars was an option for the review. It took just under 40 minutes to get my order. It was just me, a single order. Buffalo Ranch Sandwich and onion rings as my side. Absolutely insane. Honestly, it's outright disrespectful. Whataburger is a convenience concept, not a real dining establishment. Figure it out. It's not just this location either. It's been a problem I've encountered at every location I've been miserable enough to endure for the last few years, like 5 or 6 different spots. It isn't the employees fault, is what I've gathered. It's a problem at the top that seeps and bleeds through to every level of the concept. It's an actual disgrace and an embarrassment. 40~ minutes for a single Buffalo Ranch Sandwich and a side of onion rings.
- MLMary LundDec 18, 20251.0I've heard this is the banned Whataburger and that my bf and the family doesn't go here because they always get the order wrong. I went here last night, ordered two combos and two extra drinks. They put the order in wrong, they called me Meg. (not my name) They had me wait 15 minutes for me to continuously have to correct them on what I had. They took my card and didn't give it back. They charged me extra for my meal. Over all just a generally awful experience. They feel very disorganized and scattered and I was wanting to give them a chance but it does feel that you should avoid going to this location. It was honestly pretty ridiculous.
- BWBishops WorldDec 12, 20251.0This was my 2nd time here and I came here because my 1st experience was great. However, my 2nd experience was horrible. I ordered my burger on toast, i got it on a bun. Then I ordered an Arnold-palmer but wanted it with a little different mix. The girl says we can’t do that, so i said okay and just ordered a regular Arnold-palmer (iced tea and lemonade). Then after i paid and she handed me my order i told that it was her manager (from my 1st experience) who actually made the suggestion of the drink. She then tells me I could have done it but i would have had to charge you more. Okaaaay, so then you just chose not to make my drink the way I wanted but told me you couldn’t then you could have AFTER I ORDERED AND PAID???? Ppl work too hard for their $ to get this type of low level treatment EVEN AT A FAST FOOD PLACE. Unfortunately, you have lost a customer as a result and I will NEVER recommend your location. And btw, my Arnold Palmer tasted like WATER! What a shame! I guess decent service and food just is not top priority at your establishment. Too much competition within 1 mile to be so bad and lax. I wish you well with that low level of attention to customer satisfaction and service!
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in The Colony, TX?
Whataburger in The Colony, TX is open 24 hours a day, 7 days a week.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.
Can I see the menu and place an order online for Whataburger?
Yes, you can view the menu and place an order online at https://whataburger.com/menu?unitNum=748.
Is Whataburger family owned and what makes their burgers special?
Whataburger has been family owned and operated since 1950, serving made-to-order burgers using 100% pure beef on a large toasted five-inch bun.
Does Whataburger in The Colony provide vegetarian and breakfast options?
Yes, Whataburger serves vegetarian options as well as breakfast, lunch, and dinner items.
Is Whataburger wheelchair accessible and does it have seating available?
Yes, Whataburger offers wheelchair accessible entrance, parking, seating, and restrooms, along with seating for dining in.
Which nearby fast food restaurants can I consider along with Whataburger?
Nearby fast food options include Jack in the Box and Subway, located close to Whataburger, offering convenient alternatives for burgers and sandwiches.
Where can I shop for clothing and beauty services near Whataburger?
Near Whataburger, you can visit Cato Fashions for women's clothing and Bee Nails for nail and beauty salon services.
Are there any nearby services for car rentals and phone needs around Whataburger?
Yes, Avis Car Rental and Budget Car Rental offer vehicle rentals nearby, and Metro by T-Mobile and The FIX provide mobile phone and telecommunications services close to Whataburger.
Does Whataburger have any presence on social media?
Yes, Whataburger is active on Facebook at WhataburgerHwy121TheColony, Instagram (@Whataburger), and Twitter (@Whataburger).