Whataburger

Reviews

• SB

  Sanjuanita Bocanegra

  4 days ago
  1.0
  Place my order through the drive thru order was completely wrong. Two kids meal missing, went inside to reorder kids meal and this is what I got for getting off and calming what was missing in my order.
• JA

  John Anthony

  Feb 26, 2026
  5.0
  I had an excellent experience at Whataburger! The service was outstanding from the moment I walked in. The staff was friendly, patient, and genuinely seemed to care about making sure my order was right. My food came out quickly, hot, and exactly as requested. They were all, Yes Sir, Yes Ma'am, respectful, listened, caring, professional and very nice. It looked as if I was being punked, service was so good. The staff was interacting with each other as if they were having fun working there and helping each other. I noticed so much that I had to come here and write a review since most people just write complaints. I noticed they had low review rating and I'm wondering if leadership noticed and implemented some changes because whatever they did, worked. Restaurant was super clean. Tables were clean. It smelled nice. Just the way a fast food restaurant should look. If you had a bad experience in the past, try it now, you may be surprised. Keep it up guys. Great job and I wish you the best in your future endeavors. The food came out hot, fast and I even noticed it tasted incredible. Someone back there was also taking pride in their cooking. Had I been an owner of this franchise, I would have left very happy and would have taken the entire team to a Cowboy game on me. Great customer service and great tasting food — that’s a winning combination. I’ll definitely be coming back! 🍔
• KW

  Kennedy Walker

  Feb 22, 2026
  5.0
  Trey is amazing! Great customer service with a positive personality! When asking for spicy ketchup, Trey gave me lots of extra which I really appreciate! Definitely will be back to this location because of Trey’s phenomenal service! Keep up the great work, Trey!!
• DK

  David Krupala

  Feb 15, 2026
  5.0
  I worked a very hard shift this valentines evening and when I got off all I wanted was some quality Whataburger. However when I got to the drive through, quite a commotion was afoot. There was a very disgruntled potential customer waiting in line who was yelling erratically, throwing trash out of her window, honking, and flashing her lights at the car in front of her because of a bumper sticker they had. I was worried that this would hurt my whataexperience that I so desperately wanted. BUT. In comes our hero. The whatamanager walks out of the whatabuilding and swiftly deals with the customer. She politely and professionally asks the guest to discontinue the heinous behavior, (my words not hers), or continue about her day someplace else. The angry customer sped off into the dark, rainy valentines night, feeling the opposite of love. Hate. The rest of us left in the drive through applauded the whatamanager and received our food hot, fast, and above all expectations. I hope that sweet manager gets the credit she deserves for a job well done and a team well handled. I will continue to do business with this whataburger whenever I need reassurance that I matter in life. Thanks whataburger.
• SS

  Sea

  Feb 15, 2026
  1.0
  I would give 0 stars. I'm in line as I write this. I have never received such horrible service I was greeted at the drive thru and said hello, upon saying hello a different lady jumped on and said the just give them a minute to actually greet me I was so confused and said "I thought you did?" She proceeded to jump my butt saying if "if you're in such a hurry you're at the wrong restaurant sweetie" im genuinely so confused at this horrible service as I was very sweet the entire time. She made multiple rude side comments and now I'm genuinely concerned at the state I'll receive my food. I will never be back to this disgusting place. I should've looked at the other reviews before even stopping by here and spending my money. Go to the next Whataburger down the road. I've worked food service before and this never would've been tolerated. Oh yeah, this is at night, and seeing the other reviews I see there is a common experience with the nasty night shift. I'm disgusted. I can only hope management or corporate actually does something. I've also been in line for over 30mins for a stupid pick up order. This is the worst experience I've ever had with a Whataburger or any establishment for that manner. The lady's name was Paula, absolutely horrible.

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