Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customer service experiences vary widely; some employees are praised for friendliness and efficiency, while others are criticized for rudeness and poor management.
Food Consistency
While many customers enjoy the food, there are frequent complaints about incorrect orders, cold items, and inconsistent quality.
Speed of Service
The drive-thru is often reported as extremely slow, with long wait times even when few customers are present.
Cleanliness Issues
Several reviews mention cleanliness problems, particularly in the dining area and bathrooms, impacting overall customer satisfaction.
Positive Experiences
Despite the negatives, many customers express love for Whataburger and share positive experiences, particularly with specific staff members.
AK
Ashley K
Nov 9, 2025
2.0
I can’t believe I waited 20 minutes for cold food and really terrible, sour coffee. The honey butter chicken biscuit tasted like it had some sort of sweet & sour sauce on it. Salt was nowhere to be found on any of the food… except the pancakes? The sausage gravy had a good layer of grease on top. Eggs were burnt. Not worth the money.
LG
LaLo Garcia
Nov 7, 2025
5.0
One of the Best Grilled Chicken sandwiches in America! Big beautiful breast, grilled just right every time, always moist and tasty and filling. Thank you for putting extra mustard on my sandwich for me.....like a restaurant should! Chick Filla can take a Hike! Handing me packets of Mayo and mustard ....what are they a gas station or just lazy ? And then Chik Filla has the nerve to give me this iddy biddy thing they call a chicken breast, seriously, it's always tiny and sometimes dried out. No Más ! Thank you Whataburger! 😋
JM
Josiah Murphree
Oct 31, 2025
5.0
I will always love it here. Everyone is always so friendly, good music volume. They may make a few mistakes on making the food, but thats inevitable!! Boss man, you did a lovely job at picking out good people to work with!
Out of the Waterburgers I been to, this one feels lively, and 99% of the time is amazing food! And got some cute cups :)
CA
Chinyere Okoli- Azzalarab
Oct 27, 2025
3.0
So I finally made it to Texas, and of course, everyone told me the same thing: “You have to try Whataburger — it’s amazing!” The hype was real, so I was excited… until I actually took a bite. My brother brought me one, and let’s just say — I made it about five bites in before I tapped out. I’m not sure which burger he got me, but I’ve had gas station burgers that put this one to shame!
And the fries? Oh no… they were stale and sad, like they’d given up on life hours before I arrived. Even the vanilla shake couldn’t save the day — it was so watery I started wondering if it was on a diet. I never knew a burger, fries, and a milkshake could all break my heart at the same time.
Texas, I love you and your BBQ — seriously, y’all do that right — but maybe leave the burgers to someone else. I think Whataburger might just be one of those “you had to grow up with it” kind of things. For me? I’ll stick to your brisket and ribs any day!
AO
A O
Oct 26, 2025
2.0
Slow as heck in the mornings. Even when I order via the app, anticipate 15 minutes from order to getting your food. They never ever give you salsa for taquitos and always make you pull up to help their time. Then they bring your food and run off so quickly, you can't get their attention to let them know they didn't even put napkins in the bag. I like Whataburger, but this location could use some guidance with customer service. They are inconsistent with the food. Sometimes you receive a decent quantity, other times they give you a child size portion for adult prices. Go to the next one if you can, unless you're willing to be rushed by employees that don't care about your experience.
What are the operating hours of Whataburger in The Colony, TX?
Whataburger in The Colony, TX is open 24 hours a day, 7 days a week.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.
Can I see the menu and place an order online for Whataburger?
Yes, you can view the menu and place an order online at https://whataburger.com/menu?unitNum=748.
Is Whataburger family owned and what makes their burgers special?
Whataburger has been family owned and operated since 1950, serving made-to-order burgers using 100% pure beef on a large toasted five-inch bun.
Does Whataburger in The Colony provide vegetarian and breakfast options?
Yes, Whataburger serves vegetarian options as well as breakfast, lunch, and dinner items.
Is Whataburger wheelchair accessible and does it have seating available?
Yes, Whataburger offers wheelchair accessible entrance, parking, seating, and restrooms, along with seating for dining in.
Which nearby fast food restaurants can I consider along with Whataburger?
Nearby fast food options include Jack in the Box and Subway, located close to Whataburger, offering convenient alternatives for burgers and sandwiches.
Where can I shop for clothing and beauty services near Whataburger?
Near Whataburger, you can visit Cato Fashions for women's clothing and Bee Nails for nail and beauty salon services.
Are there any nearby services for car rentals and phone needs around Whataburger?
Yes, Avis Car Rental and Budget Car Rental offer vehicle rentals nearby, and Metro by T-Mobile and The FIX provide mobile phone and telecommunications services close to Whataburger.
Does Whataburger have any presence on social media?
Yes, Whataburger is active on Facebook at WhataburgerHwy121TheColony, Instagram (@Whataburger), and Twitter (@Whataburger).