Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Frequent complaints about incorrect orders and missing items.
Food Quality
Inconsistent food quality, with reports of cold, old, or improperly cooked items.
Service Issues
Mixed reviews on service, with some staff being friendly while others are reported as rude or unhelpful.
Cleanliness
Reports of unsanitary conditions in the restaurant, including dirty dining areas.
Long Wait Times
Customers experienced long wait times for their orders, impacting their overall satisfaction.
AK
Ashley K
Nov 17, 2025
5.0
We’ve never had a problem with this location. They double-check orders, seem to work well together, and make good food. Iced coffee’s not my fave, but that’s a personal opinion.
TB
tyler bolich
Oct 8, 2025
3.0
I find it frustrating that you pay $12 for a chicken sandwich combo meal and ask for 1 ranch cup that's maybe a 1oz of ranch and it's $.50....Get out of here.
KK
KDKASH14
Oct 8, 2025
1.0
I just want to say yall need to learn how to change the grease and not serve food that is hard as a rock because you cooked it in old grease. I really wanted my money back but was too tired to drive back. I will never come back to this location again
MC
Marie C
Sep 29, 2025
4.0
They get my son's food wrong a lot.
HB
Hannah Baker
Sep 12, 2025
1.0
I went for the $8 JBC meal that is advertised online and on the app only to be told Wendy’s is no longer offering it. Also they served me Taco Bell-esque shredded lettuce instead of the leaf.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in The Colony, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter The Colony, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (469) 353-6372.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5309 S.H. 121 Wendy’s serve breakfast?
Yes, this Wendy’s location in The Colony, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru operating hours at Wendy's in The Colony, TX?
The drive-thru is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, the Wendy's in The Colony, TX serves breakfast, including combos, sandwiches, coffee, and sides.
Is delivery available at this Wendy’s location?
Delivery is available where offered. You can check availability by entering your address on the Wendy's app or the order website.
What payment options are accepted at Wendy's on S.H. 121?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can customers provide feedback or contact this Wendy’s location?
You can contact Customer Care through live chat on their contact page or call 888-624-8140. For direct location inquiries, call (469) 353-6372.
Where can I find Wendy’s menu and pricing for the The Colony location?
Menu and prices can be viewed on the Wendy's website or app by selecting this location; prices may vary slightly by location.
Are there any nearby places where I can shop after visiting Wendy’s at 5309 S.H. 121?
Yes, nearby places include Nebraska Furniture Mart Dr/N and The Home Depot for home improvement and furniture shopping.
How can nearby gas stations like Shell and Perks at the Pump be convenient when visiting Wendy’s?
You can fuel up your vehicle at Shell or Perks at the Pump which are located near Wendy's, making it convenient to grab food and fuel in one trip.
Are there any pet services close to Wendy’s on S.H. 121?
Yes, Pappy’s Pet Lodge offers pet boarding and beauty services nearby, a helpful option if you need pet care before or after your visit.
Can I order from Wendy’s via their app?
Yes, you can order through the Wendy's app available in the Apple App Store or via their quick order link online.