Taco Bell

3.2
915 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3561 Plano Parkway in The Colony. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3561 Plano Parkway, The Colony, TX
75056, United States

Hours

Reviews

3.2
915 reviews
5 stars
335
4 stars
148
3 stars
93
2 stars
61
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude and unhelpful employees.

Order Accuracy

Many customers express frustration over incorrect orders and missing items, indicating a significant issue with order fulfillment.

Food Quality

Feedback on food quality is mixed, with some enjoying their meals while others report stale or poorly prepared items.

Wait Times

Customers frequently mention long wait times in both drive-thru and in-store, often exacerbated by staff shortages or inefficiencies.

Cleanliness

Some reviews highlight cleanliness and well-kept dining areas, while others raise concerns about unsanitary practices.
  • MJ
    Monique Jameison
    Nov 11, 2025
    4.0
    I visit this location regularly. My order was not at the quality I’m use to (nacho pieces instead of whole nachos). I decided to let someone know. I called and spoke with Celina (Manager) who graciously apologized, replaced the order, and celebrated me as a “regular” by giving me a certificate for free food! What a blessing. Thank you for your exceptional customer service! Not looking for perfection but accountability, acknowledgement of issue, and a willingness to solve the problem. She did all three! 🙂
  • YF
    Yvonne Franco
    Oct 20, 2025
    5.0
    Okay, so obviously every Taco Bell is a hit or miss. I ask for my things very specific to try and get it the same. Anyways, this general manager was so kind and patient when I was ordering and gave supplemental options for what I wanted. He gave me the fatest grilled cheese burrito. I just wanted to try the flaming hots grilled cheese burrito but they already took it off the menu. SAD!!! He ended up making it happen since they still had the flaming hots in the restaurant. 10/10 burrito btw. And like what a great man for making my craving come true.
  • CF
    Cassy F
    Oct 19, 2025
    3.0
    We stopped while passing through the area. Fillings were about 1/2 of what they were last time we had TB about 2 years ago. So not sure if it is something with this location or new smaller portions. Either way, it was disappointing.
  • LO
    Lonestar OneStar
    Oct 15, 2025
    1.0
    Taco bell need to start checking their employees. They obviously can not read
  • JR
    Jeffery Ross
    Oct 15, 2025
    5.0
    My order was correct: my food was very good. The representative at the window was very positive with great energy.

Frequently Asked Questions About Taco Bell

What are the hours of operation for Taco Bell at 3561 Plano Parkway?

Taco Bell at 3561 Plano Parkway is open daily from 9:00 AM to 5:00 PM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has drive-through service available during its operating hours.