Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3561 Plano Parkway in The Colony. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customer service experiences vary widely, with some praising friendly staff while others report rude and unhelpful employees.
Order Accuracy
Many customers express frustration over incorrect orders and missing items, indicating a significant issue with order fulfillment.
Food Quality
Feedback on food quality is mixed, with some enjoying their meals while others report stale or poorly prepared items.
Wait Times
Customers frequently mention long wait times in both drive-thru and in-store, often exacerbated by staff shortages or inefficiencies.
Cleanliness
Some reviews highlight cleanliness and well-kept dining areas, while others raise concerns about unsanitary practices.
MJ
Monique Jameison
Nov 11, 2025
4.0
I visit this location regularly. My order was not at the quality I’m use to (nacho pieces instead of whole nachos). I decided to let someone know. I called and spoke with Celina (Manager) who graciously apologized, replaced the order, and celebrated me as a “regular” by giving me a certificate for free food! What a blessing.
Thank you for your exceptional customer service! Not looking for perfection but accountability, acknowledgement of issue, and a willingness to solve the problem. She did all three! 🙂
YF
Yvonne Franco
Oct 20, 2025
5.0
Okay, so obviously every Taco Bell is a hit or miss. I ask for my things very specific to try and get it the same. Anyways, this general manager was so kind and patient when I was ordering and gave supplemental options for what I wanted. He gave me the fatest grilled cheese burrito. I just wanted to try the flaming hots grilled cheese burrito but they already took it off the menu. SAD!!! He ended up making it happen since they still had the flaming hots in the restaurant. 10/10 burrito btw. And like what a great man for making my craving come true.
CF
Cassy F
Oct 19, 2025
3.0
We stopped while passing through the area. Fillings were about 1/2 of what they were last time we had TB about 2 years ago. So not sure if it is something with this location or new smaller portions. Either way, it was disappointing.
LO
Lonestar OneStar
Oct 15, 2025
1.0
Taco bell need to start checking their employees. They obviously can not read
JR
Jeffery Ross
Oct 15, 2025
5.0
My order was correct: my food was very good. The representative at the window was very positive with great energy.
What are the hours of operation for Taco Bell at 3561 Plano Parkway?
Taco Bell at 3561 Plano Parkway is open daily from 9:00 AM to 5:00 PM.
Does this Taco Bell location offer drive-through service?
Yes, this Taco Bell location has drive-through service available during its operating hours.
Can I order Taco Bell food online for pickup or delivery?
Yes, you can order ahead online or through the mobile app for pickup or delivery at this location.
What types of food and specialties are available at this Taco Bell?
This Taco Bell offers tacos, burritos, combos, specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch, along with breakfast items, drinks, sides, and desserts. They also feature the Dollar Cravings menu.
What payment options does Taco Bell accept at this location?
This Taco Bell location accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does this Taco Bell location provide vegetarian and breakfast options?
Yes, this location serves vegetarian dishes and offers breakfast items throughout its operating hours.
Is there seating available inside this Taco Bell and does it welcome families and children?
Yes, this Taco Bell has seating available and welcomes families and children for dine-in service.
What are some nearby restaurants I can visit before or after Taco Bell at 3561 Plano Parkway?
Nearby restaurants include Andy's Treat Truck, Andy's Frozen Custard for desserts, Raising Cane's for chicken, The Great Greek Mediterranean Grill, Heritage Pizza and Taproom, and Mi Cocina for Tex-Mex and Mexican cuisine.
Where can I find convenient stores or quick service spots near Taco Bell at this location?
Close by are 7-Eleven, a convenience store and gas station, and Jimmy John's sandwich shop for quick meals.
Are there any hotels or accommodations nearby for visitors coming to Taco Bell at 3561 Plano Parkway?
Yes, nearby hotels include Hampton Inn & Suites-Dallas-The Colony and Homewood Suites by Hilton Dallas The Colony, convenient for visitors staying in the area.