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Silver Star Porterhouse with baked potato from Saltgrass Steak House
Brand Certified

Saltgrass Steak House

4.3
(1923 reviews)

Business Details

5899 SH 121, The Colony, TX
75056, United States
(469) 362-1118
https://www.saltgrass.com/location/saltgrass-colony/

About

Steak HouseAmerican RestaurantSeafood RestaurantSaltgrass Steak House
Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in The Colony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Saltgrass Steak House
5899 SH 121, The Colony, TX
75056, United States

Hours

Reviews

4.3
1,923 reviews
5 stars
1,214
4 stars
357
3 stars
140
2 stars
76
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various staff members, particularly highlighting servers like Karah, Azalena, and Josh.

Food Quality

While many reviews complimented the delicious food and generous portions, there were also several complaints about overcooked or unsatisfactory dishes.

Management Issues

Several customers expressed dissatisfaction with management's response to service failures, citing dismissive attitudes and lack of accountability.

Atmosphere

The restaurant was generally described as clean and inviting, contributing positively to the dining experience.

Consistency

Customers noted that while some visits were excellent, there were inconsistencies in food quality and service across different locations.
  • AP
    Amanda P
    Feb 21, 2026
    5.0
    Karah was a wonderful waitress! Very nice and attentive and helped us celebrate our friends birthday. It was busy, but they got us in without waiting too horribly long. All the food tasted great and came out in good time.
  • PQ
    Paul Quinonez
    Feb 19, 2026
    5.0
    Had an early bday dinner here and Karah was fantastic and really made it all even better with her suggestions and attention! Great service!Had an early bday dinner here and Karah was fantastic and really made it all even better with her suggestions and attention! Great service!
  • JF
    Jay Fry
    Feb 19, 2026
    4.0
    Unfortunately our medium filet was served almost rare so we had to send it back for more grilling while our guests ate their meal. However, Azalena was very helpful and did a great job navigating through the situation. Taste was good, they just missed the boat on the cooking.
  • KF
    KellyAnn Frederick
    Feb 15, 2026
    4.0
    When we came in we asked the hostess if we could sit at a different table. She obliged. The only thing was the two tables seated after us were served before us. Sarah fixed it all. Took our order and and everything was awesome. She was attentive and helpful with her service.
  • MG
    Mayte Garcia
    Feb 1, 2026
    1.0
    Eeewwwwyuckkkkkk!! @ the manager Karen and the blood filled plate. We have been coming to this restaurant for over 10 years and have never experienced anything like this. My husband ordered his usual chicken fried steak something he’s ordered here for years and it came out with visible blood/pink liquid on the plate. This is a frozen, pre-breaded item, so there should be absolutely no reason for that. It was extremely unappetizing and concerning. What made this experience even worse was the manager’s response. The manager, KAREN THE MANAGER, was dismissive, made sarcastic remarks, laughed about the situation, and became defensive instead of addressing the problem professionally. Her attitude was rude and completely unacceptable. After being loyal customers for so long, we were shocked by both the food quality and the way we were treated. Sadly, this experience has completely changed how we feel about this place. We will not be returning, and I would caution others to think twice before eating here.

Frequently Asked Questions About Saltgrass Steak House

Does Saltgrass Steak House accept reservations?

Yes, Saltgrass Steak House accepts reservations to ensure you have a table when you arrive.

What are the regular operating hours of Saltgrass Steak House in The Colony?

Saltgrass Steak House is open daily from 11:00 AM to 9:00 PM, with extended hours until 10:00 PM on Fridays and Saturdays.

Brand Certified Facts from Saltgrass Steak House

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Certified March 01, 2026Yext Knowledge Graph
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