Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in The Colony.
Many customers praised the attentive and friendly service from various servers, particularly highlighting individuals like Josh, Fiseha, and Azalena.
Food Quality
The food received mixed reviews; while many enjoyed the steaks and other dishes, there were several complaints about overcooked or improperly prepared meals.
Consistency
Customers noted that experiences varied by location, with some expressing disappointment in service and food quality at certain branches compared to others.
Management Response
Several reviews indicated issues with management's handling of complaints, with some customers feeling ignored or inadequately addressed during their visits.
Atmosphere
The restaurant atmosphere was generally described as pleasant and welcoming, contributing positively to the dining experience.
KB
Karen Board
Nov 18, 2025
5.0
Our waiter was Laura, and she was great. Very attentive and came back to check on us after bringing our food. The manager was very nice also.The food was cooked to perfection. I love the way they decorate the restaurant.
LH
larry hallman
Nov 18, 2025
5.0
Always a good place for good steak, the side are tasty. Serving size is good, always leftovers to take home
MR
michelle ruiz
Nov 7, 2025
1.0
We were really disappointed with our experience at Saltgrass. Our server, Devin, was very unwelcoming from the start, which set an uncomfortable tone for the evening. What made things worse was when I mentioned that I had a gift card and he sighed loudly and said, “let me get my manager,” in a dismissive way. It made us feel like we were an inconvenience rather than valued guests. I hope management addresses this, as we’ve always enjoyed Saltgrass in the past, but this visit left a really poor impression.
VY
Vic Yoder
Nov 5, 2025
1.0
Ordered Tenderloin Bites as appetizer $13.49. Received Tenderloin Tips $15.99,when checking out I asked the server about the price. He said I’ll check on the price, brought the check back no change or explanation or price reduction. It would not have been so frustrating if the Tenderloin would have tasted like one. I don’t know about you but when I see Tenderloin I think Filet Mignon?? At least 6 bits were chewy unfit to eat! I guess bits/tips should be identified as scraps. I experienced something similar at your Tulsa location when it first opened. I WIILL NOT be back to any of your stores. Crappy food!!!
SN
soapy ninja
Oct 25, 2025
5.0
Steak was so good usually I spit out the fat or cut around it but not here even the fat taste good😛😛😛and i tried to be healthy ordering sweet potato fries but they were so good I thought they might have colllor the fries for a second 10/10
Frequently Asked Questions About Saltgrass Steak House
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations to ensure you have a table when you arrive.
What are the regular operating hours of Saltgrass Steak House in The Colony?
Saltgrass Steak House is open daily from 11:00 AM to 9:00 PM, with extended hours until 10:00 PM on Fridays and Saturdays.
Does Saltgrass Steak House offer delivery and pickup options?
Yes, Saltgrass Steak House provides in-store pickup, curbside pickup, and delivery services for customer convenience.
When is happy hour at Saltgrass Steak House and what are the hours?
Happy hour is available Monday through Friday from 3:00 PM to 7:00 PM. There is no happy hour on weekends.
Can I order food online for delivery from Saltgrass Steak House?
Yes, you can place delivery orders online through their website at https://www.saltgrass.com.
What are some specialties on the menu at Saltgrass Steak House?
Specialties include Range Rattlers, Seafood Fondeaux, Cowboy Ribeye, and the famous Two-Fork Cheesecake, all made fresh in-house.
What payment methods are accepted at Saltgrass Steak House?
They accept American Express, Cash, Check, Discover, Mastercard, Travelers Check, and Visa for payment.
Is Saltgrass Steak House family-friendly and accessible for guests with disabilities?
Yes, the restaurant welcomes families and has wheelchair accessible entrances, parking, and seating.
Are there notable hotels near Saltgrass Steak House for out-of-town visitors?
Yes, nearby hotels include Residence Inn by Marriott Dallas Plano/The Colony, Fairfield Inn & Suites by Marriott Dallas Plano/The Colony, and Cascades HQ which offer convenient accommodations.
What nearby dining options are available around Saltgrass Steak House in The Colony?
Nearby dining includes The Crab Station for Cajun and seafood, Down South Kitchen And Bakery for Southern cuisine, and Goodfellas Pizza Pasta Vino for Italian fare.
Are there places near Saltgrass Steak House where I can grab drinks or enjoy nightlife before or after my meal?
Yes, Twisted Bar and Grill and Lava Cantina The Colony are nearby spots offering cocktails and entertainment to complement your visit.