Panera Bread

3.6
924 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

5290 State Highway 121, The Colony, TX
75056, United States
(972) 987-1888
https://www.panerabread.com/en-us/cafe/locations/tx/the-colony/5290-state-highway-121
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread The Colony is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5290 State Highway 121, The Colony, TX
75056, United States

Hours

Reviews

3.6
924 reviews
5 stars
435
4 stars
155
3 stars
77
2 stars
77
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, with several mentioning poor customer service experiences and lack of management support.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about incorrect orders, poorly prepared items, and unsatisfactory portion sizes.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices relative to the quality and portion sizes of the food.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, particularly mentioning a manager named Laura.

Inconsistent Availability

Customers frequently noted that the location often runs out of menu items, leading to frustration and disappointment.
  • TA
    Therese Arnold
    6 days ago
    5.0
    Great! Delicious soup, salad, sandwich, bread, apple or possibly other meal side choices and water or non-alcoholic???... beverage choices.
  • AK
    Ashley K
    Nov 17, 2025
    1.0
    This Panera is always out of something. I have never been able to just place an order and actually get the items I ordered off of the menu in front of my face. Their drinks are always either way over-flavored or completely bland. Their cookies are always slightly burnt. I’ve learned my lesson. No more of this location until it gets new management or something.
  • TV
    Trisha Vanner
    Nov 14, 2025
    5.0
    The food was excellent and the service was perfect. I will be happy to return in the future. It was sad to see so few people in here on a Friday when everything was so great. Hopefully they were flooded with to go orders.
  • SW
    Sonya Walker
    Nov 9, 2025
    1.0
    French ciabiatta dipper had barely any meat compared to my husband Chipotle chicken Avo. Worst sandwich it was only bread
  • TR
    Tara Rogers
    Oct 21, 2025
    1.0
    I ordered a large pick up order via the app 20 hours ahead of time for an important sales meeting. They completed my order 25 minutes late and with attitude. Not a single apology. When I unpacked my order, some of it was lukewarm and not labeled. They knew I was irritated, but I wasn't rude. The manager did NOT handle the situation well. I pre-paid, and I wish I could take back the tip I added. So disappointed.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in The Colony accept reservations?

No, Panera Bread in The Colony does not accept reservations.

What are the operating hours for Panera Bread in The Colony?

Panera Bread is open daily from 7:00 AM to 9:00 PM.