Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Feedback on staff is mixed; while many praise the friendly and helpful service, several reviews highlight rude behavior and poor customer interactions.
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Drink Quality
While many enjoy the coffee and specialty drinks, there are complaints about inconsistent drink preparation, particularly regarding ice content and flavor.
Speed of Service
Some customers experienced long wait times, especially during busy hours, while others praised the quick service.
Location Issues
The drive-thru setup and accessibility have been criticized, with reports of confusion and inefficiency in managing the lines.
JC
Janet Corral
3 days ago
1.0
Just wanted to let you know your employees that worked 11/21 night shit turned their lights off when I came @10:20 PM 40 minutes before closing. Very disappointed especially since I worked in fast food I try to be reasonable cause I know how it is being on the other side but as a manager your losing numbers and should learn to hire the right staff…
PG
Perla Guzman
4 days ago
1.0
I go to dutch bro in the colony everyday and yesterday as I was drinking my coffee I felt something in my mouth and I spit it out it was a bee I was throwing up. Coworkers said maybe they did it on purpose because how is that possible
ZZ
ZEE49
Nov 15, 2025
1.0
Garbage customer service! Girl with white hat wants to overfill the drinks and put them in the carrier without putting the covers on the lids. Then tells me you’re supposed to tell me before that you want the lids covered. I told her when someone asks for a drink carrier it’s pretty common sense to put the lid covers on it and she said I’m sorry you feel that way. This place needs some DEI hiring to happen and hire some men. - Northern Californian Dutch Bros Lifer
MO
Makenna O
Oct 27, 2025
1.0
Sadly, I will never be returning to this location, And recommend that you do not as well, if you want to go to a good Dutch Bros go to the one off Lebanon in Frisco. Everyone that the colony location needs to retake flow tests this is disgraceful..
Both times I’ve come to this location the staff has been rude (particularly the blonde girl that took might order) as well as do not make your drink properly. Don’t spring for anything extra because they will charge you and still not include it in your drink. DO NOT PURCHASE ANY BLENDED DRINK HERE it’s a waste of your money you will just get ice chunks. So much for my $11 drink I had to throw away. Will only ever go to Lebanon.
CE
Chloe Ellison
Oct 21, 2025
3.0
Normally rate this place 5 out of 5, so when they mess up, it’s noticeable. I ordered a cold brew with sweet cream today. They gave me a cup so full of ice I couldn’t get the straw through to the bottom of the cup. There was half the amount of liquid in the drink compared to normal, largely due to the sheer amount of ice in the cup. It felt like they were almost out of cold brew and just filled the cup up with ice to hide it. If you’re almost out of something, let me know and I’ll ask for something else! I don’t wanna pay $8 with tip for ice.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks can I find at Dutch Bros Coffee in The Colony, TX?
Dutch Bros Coffee offers a variety of coffee drinks including espresso-based drinks like mochas, lattes, and breves, as well as hot cocoa, smoothies, sparkling sodas, lemonades, and specialty energy drinks called Rebels. They also have options for caffeine-free drinks and many flavor customizations.
Are there sugar-free drink flavor options available at Dutch Bros Coffee?
Yes, Dutch Bros offers sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What payment methods does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Availability of personal check acceptance may vary by location.
What are the business hours for Dutch Bros Coffee at 4842 Main St in The Colony, TX?
The shop is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Can I order ahead or use curbside pickup at this Dutch Bros Coffee location?
Curbside pickup is available; however, Dutch Bros Coffee does not offer delivery services. Ordering ahead can be done through the Dutch Bros app or website.
How can I earn and redeem rewards at Dutch Bros Coffee?
You can download the Dutch Bros app to earn points for every dollar spent—which can be redeemed for free drinks and receive a free birthday reward. Points can still be earned even if you forget your phone by providing your phone number at purchase.
Does Dutch Bros Coffee in The Colony allow customization of drinks?
Yes, Broistas are happy to customize your drink to your preferences, including customizations made through order ahead with the app.
What nearby restaurants can I visit along with Dutch Bros Coffee at 4842 Main St?
Nearby restaurants include Zaxby's Chicken Fingers & Buffalo Wings, Rusty Taco, Wendy's, Flatrock Smokehouse BBQ Restaurant and Catering, Angelina's Don Francisco's, Pollo Regio, El Pollo Regio, Ko Sushi, and Angelina's Mexican Restaurant. You could grab coffee at Dutch Bros and enjoy a meal at any of these places nearby.
Are there nearby convenience stores or gas stations near Dutch Bros Coffee for quick stops?
Yes, QuikTrip, RaceTrac, and 7-Eleven are nearby convenience stores and gas stations which can be convenient for customers to fuel up or grab snacks before or after visiting Dutch Bros Coffee.
What local places of interest are near Dutch Bros Coffee that customers might visit?
Customers can visit places like The Colony-City Library for quiet reading or community events, Friendship Baptist Church for religious services, and family-friendly establishments like Lakeview Drafthouse and The Rackhouse for dining or socializing before or after enjoying a beverage at Dutch Bros.