Dutch Bros Coffee

4.3
193 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
4842 Main St, The Colony, TX
75056, United States

Hours

Reviews

4.3
193 reviews
5 stars
142
4 stars
12
3 stars
13
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many praise the friendly and helpful service, several reviews highlight rude behavior and poor customer interactions.

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Drink Quality

While many enjoy the coffee and specialty drinks, there are complaints about inconsistent drink preparation, particularly regarding ice content and flavor.

Speed of Service

Some customers experienced long wait times, especially during busy hours, while others praised the quick service.

Location Issues

The drive-thru setup and accessibility have been criticized, with reports of confusion and inefficiency in managing the lines.
  • JC
    Janet Corral
    3 days ago
    1.0
    Just wanted to let you know your employees that worked 11/21 night shit turned their lights off when I came @10:20 PM 40 minutes before closing. Very disappointed especially since I worked in fast food I try to be reasonable cause I know how it is being on the other side but as a manager your losing numbers and should learn to hire the right staff…
  • PG
    Perla Guzman
    4 days ago
    1.0
    I go to dutch bro in the colony everyday and yesterday as I was drinking my coffee I felt something in my mouth and I spit it out it was a bee I was throwing up. Coworkers said maybe they did it on purpose because how is that possible
  • ZZ
    ZEE49
    Nov 15, 2025
    1.0
    Garbage customer service! Girl with white hat wants to overfill the drinks and put them in the carrier without putting the covers on the lids. Then tells me you’re supposed to tell me before that you want the lids covered. I told her when someone asks for a drink carrier it’s pretty common sense to put the lid covers on it and she said I’m sorry you feel that way. This place needs some DEI hiring to happen and hire some men. - Northern Californian Dutch Bros Lifer
  • MO
    Makenna O
    Oct 27, 2025
    1.0
    Sadly, I will never be returning to this location, And recommend that you do not as well, if you want to go to a good Dutch Bros go to the one off Lebanon in Frisco. Everyone that the colony location needs to retake flow tests this is disgraceful.. Both times I’ve come to this location the staff has been rude (particularly the blonde girl that took might order) as well as do not make your drink properly. Don’t spring for anything extra because they will charge you and still not include it in your drink. DO NOT PURCHASE ANY BLENDED DRINK HERE it’s a waste of your money you will just get ice chunks. So much for my $11 drink I had to throw away. Will only ever go to Lebanon.
  • CE
    Chloe Ellison
    Oct 21, 2025
    3.0
    Normally rate this place 5 out of 5, so when they mess up, it’s noticeable. I ordered a cold brew with sweet cream today. They gave me a cup so full of ice I couldn’t get the straw through to the bottom of the cup. There was half the amount of liquid in the drink compared to normal, largely due to the sheer amount of ice in the cup. It felt like they were almost out of cold brew and just filled the cup up with ice to hide it. If you’re almost out of something, let me know and I’ll ask for something else! I don’t wanna pay $8 with tip for ice.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!