When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Texas City Palmer Hwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers praised the friendly and helpful staff, highlighting their willingness to assist with orders and provide recommendations.
Food Quality
While some reviews noted that the food was delicious and well-prepared, others reported issues with cold wings, incorrect orders, and food quality concerns.
Wait Times
Numerous customers expressed frustration with long wait times for food, both for in-store orders and online pickups, often exceeding the estimated times.
Cleanliness
Several reviews mentioned cleanliness in the dining area and restrooms, although there were also reports of unsanitary conditions in some instances.
Management Issues
There were complaints about poor management and staff training, with some customers feeling that the staff lacked basic customer service skills.
CG
Claimless Gaming
Dec 29, 2025
5.0
Jada was super nice. Great service!
AO
Asdruval Osorio
Dec 10, 2025
5.0
Just moved to Texas City so I googled wings near me and this place popped up. I’ve been here twice and let me tell you something. This has to be the nicest staff I have come across. Both times, the person behind the counter were helpful in recommending the food. The lemon pepper tenders are so juicy! Keep up the great job, night crew!
SL
Sarah Lewis
Dec 5, 2025
5.0
I haven’t been to Wingstop in 10 years. Decided to go tonight but I was unfamiliar with the flavors. I believe it was Alecia who checked me out, but she was SO sweet and helpful in picking flavors and helping me customize my food! And it wasn’t just me she was so great with, she was like that with every customer!
JB
James Bond
Dec 5, 2025
1.0
Ordered online and got the food an hour later. Corn was not available, they did not call me to mention that, they only mentioned it when I got there. I was lenient and came 25 minutes later than the time wingstop suggested and I still ended up waiting 40 extra minutes. Ranch was watered down. They never called my name to get the wings and the wings were cold by the time I got home.
CJ
Charles Jones
Oct 15, 2025
5.0
Stopped by this location for the first time.
I was acknowledged immediately upon entering. My order was prepared quickly and cooked to my specifications. Three different team members took the time to come to my table and asked how was the food and the manager that came in after I was already eating checked to see if they took care of me. It’s just chicken wings but today the team took pride in their service.
Great service and food. What else can anyone expect. Thanks Wing Stop team!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of food does Wingstop Texas City Palmer Hwy specialize in?
Wingstop Texas City Palmer Hwy specializes in chicken wings, offering classic and boneless wings along with tenders in over 11 iconic flavors.
What are the operating hours for Wingstop Texas City Palmer Hwy?
Wingstop is open from 10:30 AM to midnight Sunday through Thursday, and from 10:30 AM to 1:00 AM on Fridays and Saturdays.
Does Wingstop Texas City Palmer Hwy offer delivery and pickup services?
Can I order Wingstop Texas City Palmer Hwy's menu online?
Yes, you can order online for carryout and delivery through their website or mobile apps.
Is there a drive-through service available at Wingstop Texas City Palmer Hwy?
No, Wingstop Texas City Palmer Hwy does not have a drive-through service; it is closed every day for drive-through.
What payment options are accepted at Wingstop Texas City Palmer Hwy?
Wingstop accepts major credit cards including American Express, Discover, MasterCard, and Visa.
What is the address and contact phone number for Wingstop Texas City Palmer Hwy?
The address is 3401 Palmer Hwy, Texas City, TX 77590, and the main phone number is +1 409-904-9464.
Are there nearby retail stores I can visit before or after dining at Wingstop?
Yes, nearby retail stores include City Gear and Shoe Palace, both shoe stores where you can shop for footwear before or after enjoying your meal.
What other dining options are close to Wingstop Texas City Palmer Hwy?
Nearby dining options include Schlotzsky's sandwich shop and MOD Pizza, both convenient if you have companions with different tastes or want to explore local fast food.
Are there fitness or entertainment places near Wingstop Texas City Palmer Hwy?
Yes, Planet Fitness gym is nearby for a workout session, and Pleasure Palace offers music production and arts entertainment, perfect for some fun activities before or after dining.