Whataburger

4.0
2301 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2411 PALMER HWY, TEXAS CITY, TX
77590, United States

Hours

Reviews

4.0
2,263 reviews
5 stars
1,189
4 stars
477
3 stars
240
2 stars
121
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently complained about slow service, with many reporting long wait times in both drive-thru and dine-in.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and confusion among staff regarding simple requests.

Staff Behavior

Feedback indicated a mix of positive and negative experiences with staff, including reports of rudeness and unprofessional behavior, but also mentions of friendly and helpful employees.

Food Quality

Several customers noted that food quality was inconsistent, with complaints about cold or improperly prepared items, while others praised the taste when orders were correct.

Cleanliness

Multiple reviews pointed out cleanliness issues in the dining area and concerns about food handling hygiene.
  • RM
    Raymond Mccloud
    2 days ago
    5.0
    Been at this location 3 times for breakfast and the morning staff is so polite and welcoming. Top notch for a fast food joint
  • CS
    cotton stein
    Jan 3, 2026
    1.0
    Genuinely surprised they got the change right since almost everything else they got wrong. Wrong drink, missing sides, missing sauces, and on top of all that they took 10 minutes to figure out how a gift card works.
  • AC
    Audrey Castillo
    Dec 29, 2025
    3.0
    Please stop handing out cups with holes, it’s almost every time we get a large drink!! Now I’m stuck cleaning up a sticky mess and ruined collectibles 😭😭
  • AT
    Amanda Sue Tinney
    Dec 28, 2025
    1.0
    We ordered 2 patty melt meals. One no patty melt sause add ketchup one all the way .. Fries were soggy burger was wrong .. the manager is so disrespectful and rude when my husband took the burger back in she told him nothing was wrong with the burger after she had already fixed the mistake. It had a ketchup sticker on it with no ketchup. I will be back to talk with the GM about this managers disrespectful behavior and will also be calling corporate in the moring. If u dont like your job quit!!!
  • EV
    erasmo vasquez
    Nov 8, 2025
    1.0
    15 min for a shake! I bet they erased teh order and forgot about it. Form recommend coming tot his place.

Frequently Asked Questions About Whataburger

What is the history behind Whataburger and its signature burger?

Whataburger was founded in 1950 by Harmon Dobson, who aimed to serve a burger so big it required two hands to hold and so good customers exclaimed, 'What a burger!'.

What are the operating hours of the Whataburger on Palmer Hwy in Texas City?

The Whataburger location at 2411 Palmer Hwy is open 24 hours a day, seven days a week.