Subway

3.8
359 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Texas City Subway® Restaurant at 2920 Palmer Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2920 Palmer Hwy, Texas City, TX
77590, United States

Hours

Reviews

3.8
359 reviews
5 stars
174
4 stars
63
3 stars
45
2 stars
21
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the treatment they received.

Food Quality

Several customers reported issues with incorrect orders, stale bread, and insufficient toppings, leading to a negative perception of food quality.

Cleanliness

While some customers noted that the restaurant was clean, others reported unsanitary conditions, particularly in the bathrooms.

Staff Attitude

Many reviews mentioned a lack of friendliness and attentiveness from staff, contributing to a poor overall experience.

Mixed Experiences

A few customers had positive experiences with friendly staff and good food, indicating that service quality may vary significantly.
  • KP
    Kelly Powell
    Oct 21, 2025
    1.0
    First time I had a bad experience here, workers were rude and condescending. Wouldn't remake a sandwich that was wrong so we had to purchase another. Won't be back ✌🏼
  • RJ
    Rayson Johnson
    Oct 11, 2025
    1.0
    I asked the employee to make the sandwich like the other subways I've been to she cursed me out. The employee name was mona. Location 2920 palmer hwy. Very disrespectful. When I asked for the manager she told me she was the manager. Sandwich was nasty, threw it away after 3 bites
  • DZ
    Dylann Zamora
    Sep 30, 2025
    2.0
    Place is clean, but they like to lie to you, and they don't make the sandwiches the way they are supposed to be made. They took away the numbers for the sandwiches and then they put a lot less meat then they are supposed to. I know there is a specific amount of meat they are supposed to put on the sandwiches but they put less and when I wasnt happy with what they were doing I was told I didn't have to eat here. Then I was told they put less meat because what they had was all until the truck came in. That's bull crap, you make them the way they are meant to be made and if you run out then the next person will have to pick something else. I have never heard of a place giving less on a recipe for that.
  • SS
    Sussy
    Aug 25, 2025
    1.0
    I ordered online from this Subway and my order was completely wrong. On top of that, the service was terrible. Very poor experience and bad customer service. Definitely not ordering from this location again.
  • EW
    Eric Wittry
    Jul 2, 2025
    1.0
    Terrible location. Rude staff, missing food items. Bathrooms disgusting, cockroaches everywhere. Go to any other subway, there's 4 in town

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 2920 Palmer Hwy, Texas City, TX 77590, US.

What are the operating hours of the Subway at 2920 Palmer Hwy?

Subway operates from 7:00 AM to 9:30 PM Monday through Friday, and from 9:00 AM to 9:00 PM on Saturdays and Sundays.