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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Texas City, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3221 Palmer Highway for the ultimate SONIC experience!
Numerous customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted problems with food quality, including cold, overcooked, or incorrect items.
Inconsistent Experience
Customer experiences varied significantly, with some praising the food and service while others described it as terrible.
Management Concerns
Several reviews pointed to poor management and staff training as contributing factors to the negative experiences.
GJ
George Jeff Phillips Jr
2 days ago
1.0
they forgot a sandwich in one of my orders for Uber and when I went back they act like they didn't know what was going on. I called the customer through the Uber app and got them to call the store and remind him of the order then they gave me the sandwich
GI
Gloria Islas
Dec 28, 2025
5.0
Great customer service
CM
Caleb McEntire
Dec 24, 2025
3.0
It was okay, got the smash burger and was a bit underwhelmed
DP
Dixie Pixie
Nov 20, 2025
1.0
Order wrong and skimpy on ingredients. My hometown Sonic is like fine cuisine compared to this location.
AS
Adrian Souza
Nov 14, 2025
1.0
This place is horrible. Spent good money on a corn dog and they burnt it like it was put in an electric chair. Think of poor John Coffee of the Green Mile frying in a chair. That’s what they did to my corn dog and expect me to eat it!!