Papa Johns Pizza

Reviews

• AA

  AlienFein16

  Dec 30, 2025
  4.0
  I love Papa John's, they've always been great and have given exceptional service. Except for one occasion but it wouldn't warrant for a bad review on the establishment. I had a horrible experience with one of the managers and was not able to make a complaint through their website. The issue wasn't even a big deal to begin with until the manager behaved disrespectfully. Door dash had sent out a driver who had taken about an hour to get our food and ended up canceling his delivery because we then had another driver picking up the food. We called Papa John's and explained what happened and if our food was done. He said the food was given out even though Door dash said my new driver was on the way. All in all they gave my food to the wrong driver and I didnt get my food. When I told him this he said that wasn't true even though he stated they have to remake my food. I also said they should've confirmed with the order number and he said they dont do that and that they've never confirmed this way (which lead to this issue). I again corrected him and he just hung up on me. I came to the store and he said he had quit and that someone else was going to "deal" with me. He continued making pizzas and calling people while not washing his hands to go back to making orders. We were compensated thankfully by the manager who stepped in (props to him btw) and got our food 3 hours after we ordered it 😀. Still love Papa John's, just hope that guy isnt working there anymore. I heard him say he was only leaving for the shift even though he told us he quit.
• LT

  lusena torres

  Dec 25, 2025
  5.0
  They were awesome , let me know about the specials and even though they were really busy I didn't feel like I was being rushed❤️🎄Merry Christmas to the staff of Texas City Papa John's 🎄🙌
• MM

  Miles Q. Montegut

  Dec 14, 2025
  2.0
  $3 worth of ingredients on a $25 pizza. Boring, tasteless. Not going back.
• KB

  Kendall Brown

  Nov 25, 2025
  5.0
  Stopped by Papa John’s today and had a great experience. The two workers were really nice, laid-back, and made the whole visit feel easy and welcoming. The inside of the store was clean, neat, and well-kept, which I really appreciated. Overall, fast service and a pleasant atmosphere definitely coming back!
• SH

  Sundie Holloway

  Nov 10, 2025
  5.0
  ❤️❤️❤️❤️Now there was a time I went to this Papa John's and the service and food everything was horrible but, I got to give it to them today, looked like it's a new place theres a new sheriff in town ,it's a new improved Papa John's have different people in there working and the place is extremely clean and food comes out looking great tased great as well,I got to give it to y'all Papa John's you have step y'all game up at this location.... And I'm excited to visit again for food was hot and fresh the ingredients were just as you see it on them commercials and stuff it was just outstanding ☺️👋💥 shout out to the staff you guys did a great job on revamping everything ‼️. This was the evening shift I went about 4:30 pmi had the works pizza and and the price was good,too.

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