Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 3502 Palmer Highway in Texas City, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
2,952 reviews
5 stars
1,991
4 stars
600
3 stars
191
2 stars
64
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were notable complaints about rude employees and poor customer service experiences.
Store Cleanliness
The store is generally reported as clean and well-organized, but there were significant complaints regarding the cleanliness of the restrooms and deli area.
Parking Issues
Customers frequently expressed frustration with the inadequate parking situation, describing it as chaotic and insufficient for the store's size.
Product Availability
Overall, customers appreciated the variety and freshness of products, though some noted issues with stock levels for specific items.
Shopping Experience
Many reviews highlighted a pleasant shopping experience, but some customers reported long wait times and disorganization during busy periods.
- RHRegina HarrisDec 26, 20255.0I love my local Texas City HEB. The staff is friendly and helpful. I especially love the pharmacy staff, they have empathy, patience and care about their customers.
- KHKristen HenryDec 25, 20255.0Excellent Store! Very friendly service ❤️❤️
- JLJamie LandonDec 16, 20251.0Absolute waste of time coming to this store. Spent 45 minutes running around because the layout makes no sense. When I got to the register they refused to honor the pricing listed below each item. The manager said I needed to retrace my steps and scan each items coupon that was posted on the aisle. It makes zero sense to have the customer run around your store to do this extra step. Good customer service is making the shopping experience convenient and pleasant. This was neither. Walked out without my groceries and wasted time I will never get back. Don’t recommend shopping here.
- KJKevin JonesDec 10, 20251.0I hate this store , it's disorganized,and it pisses me off when I go there. Go Krogers......
- CVChristopher ValdezNov 29, 20255.0Quick and easy in and out. Grab what I needed checked out and back home in no time. I love our HEB it's not one of the newer one's with everything in it but it fits just right for Alvin.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of H-E-B Texas City?
H-E-B Texas City is open every day from 6:00 AM to 11:00 PM.
Where is H-E-B Texas City located?
H-E-B Texas City is located at 3502 Palmer Highway, Texas City, TX 77590.
What types of payment does H-E-B Texas City accept?
H-E-B Texas City accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does H-E-B Texas City offer grocery pickup and delivery services?
Yes, H-E-B Texas City offers curbside pickup, delivery, and same-day delivery services.
Is H-E-B Texas City wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking.
Where can I find information about the COVID-19 vaccine through H-E-B?
Visit https://vaccine.heb.com/ for the latest H-E-B news regarding the COVID-19 vaccine, including current phases and FAQs.
Where does H-E-B source its meats from?
H-E-B sources fresh and frozen meats mostly from Texas suppliers, ranchers, and farmers, with some products from across the USA, Canada, and Mexico.
What nearby places can I visit around H-E-B Texas City?
Nearby places include Palmer Plaza shopping center, Bag O' Crab seafood restaurant, and H-E-B Pharmacy for convenient shopping and dining.
Are there financial services near H-E-B Texas City that customers can use?
Yes, customers can find Western Union for money transfers and Coinme for ATM and currency exchange nearby.
Where can I get beauty and personal care services close to H-E-B Texas City?
Great Clips hair salon, King Nails nail salon, and Sally Beauty supply store are conveniently located near H-E-B Texas City for personal care needs.