Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality varied significantly, with some praising friendly and efficient staff, while others reported rude behavior and long wait times.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Food Quality
While many customers enjoyed the food, particularly breakfast items and burgers, there were complaints about cold food, poor preparation, and inconsistent quality.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions, which negatively impacted customer experiences.
JC
Justin Chamlee
5 days ago
1.0
Hair in my drink and my mom's burger. Never going back. Straight bs
RF
Rachel Fisher
Dec 22, 2025
4.0
Probably the fastest Wendy's we have ever been to. The service was great! The only thing was they forgot a 4pc chicken nuggets but assured me I can grab it next time I am in the area. We live to far to make a special trip for a 4pc. Will be back soon!
SS
Scott St.Clair
Dec 11, 2025
5.0
My visit went well. Cashier had good attitude and easy to understand. Food was prepared fast and not slopped together like some other franchises. Tables clean. The good attitudes really make a big difference.
AM
Analason McLarson
Nov 30, 2025
2.0
I have always come to this place and gave it a five star review, but this is terrible today! When we first pulled in a young man took out order and when he did he sounded depressed and sleep deprived. Then we pulled up, and my freaking sweet tea tasted like someone slipped a little something in my drink, not that they did, but I had some concerns! Then when we waited it turn out to be like a thirty minute wait, my son was screaming, my husband wouldn’t turn his cell phone volume down, and I was just already in a bad mood. When we finally got our food, it was steaming hot and I ordered a chicken sandwich with no tomato, and guess what they did nothing except tomato! My reaction was wtgff (WHERES THE GOOD FREAKING FOOD)?! Anywho I just stubbed my toe so bye divas!
RH
Robert H
Nov 30, 2025
2.0
It's ok if you got time to kill. Every time you go through the drive thru here, you're greeted by a recording. If you respond to the recording you get told to "hold on". Then, when you get to the second window, you'll be asked to "pull up to the red grate" or to park; and then, you will wait for 20 minutes minimum.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru operating hours at Wendy's in Texarkana, TX?
The drive-thru is open from 6:00 AM to midnight Monday through Thursday and Sunday, and from 6:00 AM to 1:00 AM on Friday and Saturday.
Can I order Wendy's food online or through an app at this location?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does the Texarkana Wendy's serve breakfast?
Yes, this location serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides available on the app and website.
What payment methods are accepted at Wendy's on New Boston Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
Is there a way to provide feedback or contact the Wendy's at 3737 New Boston Road?
You can contact them directly at (903) 832-7835 or provide feedback via their Customer Care team through live chat or phone at 888-624-8140; online feedback forms are also available.
Does this Wendy's location offer dine-in and delivery services?
Yes, this Wendy's supports dine-in, drive-thru, and delivery services where available.
Are there any nearby gas stations for convenience before visiting Wendy's?
Yes, an Exxon gas station is close by, making it convenient to fuel up before or after your meal at Wendy's.
What other fast food or dining options are near Wendy's at 3737 New Boston Road?
You can find another Wendy's nearby, as well as a Subway sandwich shop and Auntie Anne's cafe, offering various dining choices in the area.
Are there any nearby shopping or unique local stores customers might want to visit?
Yes, nearby shopping options include Texarkana Christmas Trees for gifts, and vintage stores like The Retro Co. Texarkana, Treasure Trove Vintage Flea Market, and Owls Nest Booths 26 and 126.
Is Wendy's located near any community or recreational facilities in Texarkana?
Yes, nearby are Studio M Dance Academy for dance and fitness, Texas Elks Lodge for social gatherings, and storage facilities such as The Storage Center and Lockaway Storage.