Wendy's

4.0
1379 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3737 New Boston Road, Texarkana, TX
75501, United States

Hours

Reviews

4.0
1,379 reviews
5 stars
643
4 stars
347
3 stars
187
2 stars
88
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; some report exceptional service while others mention rudeness and poor handling of orders.

Food Quality

Food quality is generally praised, especially for breakfast items and burgers, but there are complaints about cold food and incorrect orders.

Cleanliness

Multiple reviews highlight issues with cleanliness, including dirty floors and unsanitary conditions.

Order Accuracy

Several customers reported missing items or incorrect orders, leading to dissatisfaction.

Staff Attitude

While some staff are described as friendly and cheerful, others are noted for being rude or unhelpful.
  • BB
    Big Vince King (Vincent Bradley)
    Oct 7, 2025
    5.0
    The employees here are always in a great and cheerful mood. The service is EXCEPTIONAL! All the way from the Mananger Santana, to the cooks and Cashier Jada. Nice family vibe here.
  • CK
    Christopher Kyle
    Sep 23, 2025
    1.0
    Instead of arguing with employees at the drive thru window (manager!!) you should be helping get some food out of support the morale, not take it down by arguing while a customer is attempting to place an order. This happened today at 12:30 p.m:, left and took my business elsewhere
  • DC
    Danielle Creswell
    Sep 20, 2025
    1.0
    Customer service was not great, they missed a kids meal on our order and were not accommodating.
  • SM
    Sam Markezich
    Sep 18, 2025
    5.0
    Best Ice Coffee in town, Sausage Biscuit Delicious! Team cares about you and appreciates your business. Thanks Wendy's New Boston Road!
  • SH
    Sharon Hudson
    Sep 13, 2025
    5.0
    I'm a frequient customer. I get breakfast lot, boo books for my kids, grandkids, myself ha. I just want to say the food is always great! I usually get biscuit not English muffin as when have gotten before at other places I'm in the area of at time , the biscuits , English muffins, fried potatoes, etc are so much better, softer not tough , hard chew. I'm 84 years old, harder to chew with my old teeth ha. Just wanted to day , staff are nice , friendly as well, not rude like other places as well. Keep up the good work. If rich, be my 3 meals a day ha. Have a good day! My forever place .

Frequently Asked Questions About Wendy's

Is Texarkana, Tx Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.