Subway

4.0
202 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Texarkana Subway® Restaurant at 5602 Richmond Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
5602 Richmond Road, Texarkana, TX
75503, United States

Hours

Reviews

4.0
202 reviews
5 stars
115
4 stars
33
3 stars
20
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders and unsanitary conditions.

Cleanliness

The restaurant was frequently noted as clean, with some customers appreciating the cleanliness of the dining area.

Pricing

Customers expressed concerns about high prices, particularly for drinks and food items.

Staff Attitude

Mixed feedback on staff friendliness, with some praising the service while others reported unprofessional behavior.
  • MD
    Makayla Duhon
    Dec 10, 2025
    1.0
    Waited at the window for 20 minutes after placing order, no one ever took payment, came to the window or anything. Absolutely worst customer service and subway in area.
  • MB
    Mark Burton
    Dec 8, 2025
    1.0
    Servers were in a sour mood. Lettuce was half brown. A cup of tap water costs $2.95.... Being unfriendly with low quality food and absurd drink charges is no way to run a restaurant.
  • JW
    John Wright
    Dec 8, 2025
    1.0
    Beware that if you want waer, this Subway will charge you for a beverage. After I asked for water and saw the charge on my receipt, I returned to the counter and pointed out that they'd charged me for a beverage. The response: "Oh, we don't have water cups." What a lame explanation. While charging beverage price for water is non-standard at restaurants, I could live with the policy if they had simply informed me in advance and given me the opportunity to decline the water. Instead, no warning beforehand and no empathy afterwards. This is not a huge deal in the grand scheme of things, but I suspect this incident reflects the restaurant's overall concern about customer satisfaction.
  • LF
    Lauryn Forkins
    Aug 21, 2025
    3.0
    This is the cleanest Subway in town. HOWEVER, waiting in the drive thru line for an advance in-app order for 18 minutes is ridiculous. For clarification I placed the order at 11:56am for pick up at 12:40, I got in line at 12:40 and didn’t get my meal until 12:58. My order was a foot long all American sub, 2cookies, one small Pepsi. It was almost handed to me correctly, but I had to ask for the right drink after being told I don’t have one. Moral of the story, DON’T go to this location if you’re on a time limit.
  • JN
    Jonathan Nonmacher
    Aug 16, 2025
    1.0
    Came thirsty, left thirsty. This subway doesn’t offer water. I bought an outlaw. One bell pepper strip, and cashier Hesitated when I asked for a few onions after it was toasted. She asked if I was dining in I said yes. Asked wanted a drink. I asked for a cup of water, she said we don’t do that here. Would you like to buy a soda? Turns out there’s no water option. Two pitures of tea are made routinely, but no free water or vegetables for sandwiches… I frequent this subway to go often and hope they’ll offer a cup of water and let me know so I can update this review…. It’s 97* outside and “feels like 108” too hot to not offer water in texarkana, and what’s worse is the business has scripted a soda upscale because I could tell there was hesitation… Just put a water dispenser and fill it in the back….

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Texarkana?

The Subway restaurant is located at 5602 Richmond Road, Suite 102, Bowie, Texarkana, TX 75503.

What are the operating hours of the Subway at 5602 Richmond Road?

The Subway is open daily from 9:00 AM to 10:00 PM.