Dairy Queen

4.0
785 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dairy Queen
2506 Richmond Rd, Texarkana, TX
75501, United States

Hours

Reviews

4.0
785 reviews
5 stars
398
4 stars
182
3 stars
99
2 stars
38
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers praised friendly service while others reported rudeness and unprofessionalism.

Food Quality

Food quality is inconsistent; while many enjoyed their meals, several complaints about old or improperly prepared food were noted.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some praising its upkeep while others reported unsanitary conditions.

Service Speed

Service speed varied significantly; some customers experienced quick service, while others faced long wait times and order inaccuracies.
  • K_
    Kee -_-
    Nov 29, 2025
    1.0
    Workers very rude and didn’t flip my blizzard with they rude ahh
  • HH
    Half A Mind (HalfAMind)
    Oct 17, 2025
    1.0
    I got a Reese’s blizzard and it taste like the candy or the ice cream is old. Had that old taste to it. Another thing I didn’t like is that the drive thru window is blocked you can’t see inside. I can’t tell if my card was copied or not. Took forever to get my card back. So many red flags at this DQ I’ll just go to the store and get a thing of ice cream next time.
  • BP
    Bearclaw P
    Oct 7, 2025
    5.0
    Nick is an amazing employee the rest of the staff was okay but he stood out distinctly I could tell he cared about my order and wanted to get me right and he was very quick with his service!! 10 out of 10 this is definitely a Dairy Queen I’ll keep coming back to and if nick is working you know it will be a good experience!!! Man needs a raise!
  • MB
    Mike Bryant
    Oct 5, 2025
    1.0
    This will be my last visit to this particular DQ for one cashier did not do her job and ask if I wanted fresh or tots but I did let an employee know right after we ordered that I wanted tots not fries. Staff here is unfriendly and rude and seen like they are just trying to get through their shift to go home ill go out of my way to visit a different location next time. If the manager was here earlier in the day b it's not as bad she needs to get her staff in check
  • TG
    Thomas Geraci
    Sep 28, 2025
    5.0
    We brought our foreign exchange students to try their first DQ icecream and the young ladies behind the counter were amazing and the ice was perfect! Saturday night crew was great!

Frequently Asked Questions About Dairy Queen

What are the hours of operation for Dairy Queen at 2506 Richmond Rd, Texarkana?

Dairy Queen is open Monday to Wednesday and Friday to Sunday from 10:30 AM to 10:00 PM, and on Thursday from 10:30 AM to 9:00 PM.

Does this Dairy Queen location offer dine-in service?

Yes, this Dairy Queen location serves dine-in customers.