Dairy Queen

4.0
783 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dairy Queen
2506 Richmond Rd, Texarkana, TX
75501, United States

Hours

Reviews

4.0
783 reviews
5 stars
396
4 stars
183
3 stars
99
2 stars
38
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being stale or poorly prepared, while others praised the freshness and taste.

Service Speed

Service speed varied significantly; some customers experienced long wait times, especially in the drive-thru, while others noted quick and efficient service.

Staff Friendliness

Staff friendliness was a common highlight, with many customers praising the helpful and cheerful demeanor of employees, although some reported rude interactions.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting a clean environment while others pointed out areas needing improvement.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for better attention to detail during order preparation.
  • HH
    Half A Mind (HalfAMind)
    Oct 17, 2025
    1.0
    I got a Reese’s blizzard and it taste like the candy or the ice cream is old. Had that old taste to it. Another thing I didn’t like is that the drive thru window is blocked you can’t see inside. I can’t tell if my card was copied or not. Took forever to get my card back. So many red flags at this DQ I’ll just go to the store and get a thing of ice cream next time.
  • BP
    Bearclaw P
    Oct 7, 2025
    5.0
    Nick is an amazing employee the rest of the staff was okay but he stood out distinctly I could tell he cared about my order and wanted to get me right and he was very quick with his service!! 10 out of 10 this is definitely a Dairy Queen I’ll keep coming back to and if nick is working you know it will be a good experience!!! Man needs a raise!
  • MB
    Mike Bryant
    Oct 5, 2025
    1.0
    This will be my last visit to this particular DQ for one cashier did not do her job and ask if I wanted fresh or tots but I did let an employee know right after we ordered that I wanted tots not fries. Staff here is unfriendly and rude and seen like they are just trying to get through their shift to go home ill go out of my way to visit a different location next time. If the manager was here earlier in the day b it's not as bad she needs to get her staff in check
  • TG
    Thomas Geraci
    Sep 28, 2025
    5.0
    We brought our foreign exchange students to try their first DQ icecream and the young ladies behind the counter were amazing and the ice was perfect! Saturday night crew was great!
  • JC
    jacob cuthbertson
    Sep 26, 2025
    5.0
    My wife's bacon cheeseburger and my steak finger basket were delicious when we dined in recently! Two chocolate malts to go really did the trick. Definitely recommend!!

Frequently Asked Questions About Dairy Queen

What are the hours of operation for Dairy Queen at 2506 Richmond Rd, Texarkana?

Dairy Queen is open Monday to Wednesday and Friday to Sunday from 10:30 AM to 10:00 PM, and on Thursday from 10:30 AM to 9:00 PM.

Does this Dairy Queen location offer dine-in service?

Yes, this Dairy Queen location serves dine-in customers.