Chipotle Mexican Grill

3.9
1009 reviews
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About

Mexican Restaurant
Chipotle Texarkana is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2502 Richmond Rd, Texarkana, TX
75503, United States

Hours

Reviews

3.9
1,009 reviews
5 stars
541
4 stars
194
3 stars
78
2 stars
51
1 star
145

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked rice, stale chips, and poorly seasoned ingredients.

Customer Service

Numerous reviews highlighted rude and dismissive staff, with many customers feeling disrespected during their interactions.

Cleanliness

Several customers noted that the restaurant was dirty, with overflowing trash cans and unclean tables.

Inventory Issues

Frequent complaints about being out of key menu items, leading to customer dissatisfaction.

Value for Money

Customers expressed frustration over high prices relative to portion sizes and food quality.
  • RM
    Ryan Murry
    5 days ago
    5.0
    Cheers to Qunita Harris for the best service. I go to Chipotle at least once a week to pick up lunch for my 89 year old mother before we head to the park for her to eat. I have watched Qunita many times flawlessly taking orders, smiling at customers, helping with the cooking; all the while taking time to make people feel wonderful. She always asks how my mother is doing and seems to truly care about people. Chipotle is lucky to have her as an employee. When most people do the least they can to get by, Qunita Harris goes the extra mile.
  • SB
    Sandie Brewer
    Jan 4, 2026
    1.0
    This restaurant has really fallen off, it was really messy food was everywhere on the work stations I didn't get a warm greeting upon entering I just stood there waiting to be helped the brown rice wasn't good it was laking flavor the guacamole tasted old they had no tomatoes I was told the sauce was mild but it was hot and the chips were stale and salty totally uneatable and of course I didn't receive napkins or silverware!
  • GW
    Greg Waits
    Jan 2, 2026
    4.0
    Average fast food if you are looking for a quick bite. Also can be semi healthy.
  • CM
    clay mueller
    Dec 21, 2025
    1.0
    We have been going to Chipotle for over 20 years all of the country and this location was by far the worst we have ever experienced. They were out of brown rice, out of steak, carne asada, barbacoa, and sour cream. Settled for chicken, which they were almost out of and it was dry. I had to ask 3 times for cheese just to get a normal serving amount. We payed and then went to fill our drinks up and noticed that there was no forks or spoons. All the tables were dirty and the trash cans were overflowing. If I was corporate Chipotle I would pull the franchise from the owners of this location.
  • CB
    Carolyn Blake
    Dec 12, 2025
    5.0
    When I say this food was fabulous well I mean it. Never tried chipoltle until now and now I’m sold. Everyone was very friendly and the atmosphere was great. I had the carne Casado bowl and it was amazing.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Texarkana serve?

Chipotle Texarkana offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in Texarkana?

Chipotle Texarkana is open daily from 10:45 AM to 10:00 PM.