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Brand Certified

Arby's

3.9
(1048 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3223 Kennedy Lane, Texarkana, TX
75501, United States

Hours

Reviews

3.9
1,048 reviews
5 stars
489
4 stars
254
3 stars
136
2 stars
65
1 star
104

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including poorly prepared items, incorrect orders, and inconsistent portion sizes.

Customer Service

While some reviews praised the friendly and attentive staff, others highlighted poor service experiences, including long wait times and order inaccuracies.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty floors and unsanitary restrooms.

Order Accuracy

A recurring theme was the frequent mistakes with orders, leading to customer frustration and disappointment.

Atmosphere

The atmosphere received mixed reviews, with some customers enjoying the positive energy of the staff, while others felt ignored or uncomfortable due to the restaurant's conditions.
  • RW
    Rose Woods
    5 days ago
    4.0
    I was impressed in the cleanliness.The friendliness in the quality of the food.It was excellent
  • LG
    Lena Goodwin
    Feb 13, 2026
    2.0
    The food was done very sloppy in my opinion. For 22$ at a fast food restaurant and then to receive some crap they threw on a bun. It was gross to me.
  • JN
    James Nickell
    Jan 6, 2026
    1.0
    No customers there. Made a simple order of 5 sandwiches and a drink. After getting home only to find out they did not give me my full order. I really should have checked before I left. But shouldn't have too. Phone is always busy when I tried to call. Its only a 8 dollar sandwiche but its the point of it. I'll never go back to that sorry restaurant again..
  • CW
    Christopher Walker
    Dec 27, 2025
    5.0
    Was in off the highway for a giant roast beef and the manager had me rang up and seved in less than 3 minutes. I love the ketchup out of the little white cups in the sauce dispense. Restroom was clean.
  • BR
    Becky Robertson
    Dec 13, 2025
    1.0
    We went through for our second attempt to get Arby's food. It's been nearly a year apart and the food is horrible 27.00 two fries and 3 Sandwiches later and as you notice in the pictures I wouldn't serve that to anyone.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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