Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with food quality, including overcooked items, small portions, and incorrect orders.
Customer Service
While some reviews praised the friendly and attentive staff, others highlighted poor service and lack of acknowledgment from employees.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty bathrooms and sticky floors, impacting the overall dining experience.
Order Accuracy
Several customers experienced problems with incorrect orders, leading to frustration and disappointment.
Atmosphere
The atmosphere received mixed feedback, with some enjoying the positive energy of the staff while others noted issues like excessive heat and noise.
JN
James Nickell
6 days ago
1.0
No customers there. Made a simple order of 5 sandwiches and a drink. After getting home only to find out they did not give me my full order. I really should have checked before I left. But shouldn't have too. Phone is always busy when I tried to call. Its only a 8 dollar sandwiche but its the point of it. I'll never go back to that sorry restaurant again..
CW
Christopher Walker
Dec 27, 2025
5.0
Was in off the highway for a giant roast beef and the manager had me rang up and seved in less than 3 minutes. I love the ketchup out of the little white cups in the sauce dispense. Restroom was clean.
BR
Becky Robertson
Dec 13, 2025
1.0
We went through for our second attempt to get Arby's food. It's been nearly a year apart and the food is horrible 27.00 two fries and 3 Sandwiches later and as you notice in the pictures I wouldn't serve that to anyone.
KD
Kevin Durant
Nov 29, 2025
3.0
I like it and I'm safe and it was easy
DF
Debbie Flowers
Nov 17, 2025
1.0
I made a Togo order. I ordered the steak bites, they were overcooked and very small, they tasted awful. I will never eat there again