Whataburger

3.7
1692 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
1261 FM148, Terrell, TX
75160, United States

Hours

Reviews

3.8
1,658 reviews
5 stars
808
4 stars
300
3 stars
170
2 stars
88
1 star
292

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported excessive wait times, often exceeding 20-30 minutes for orders, even with few cars in line.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers enjoyed the food, many complained about cold or poorly prepared items, indicating inconsistency in food quality.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others noted rude or inattentive service.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, particularly in restrooms and dining areas.
  • JD
    Jack Deen
    2 days ago
    1.0
    This might be the worst Whataburger in existence. The actual food is fine but it will take you 45 minutes to get your food.
  • PR
    Pedram Registry
    Jan 1, 2026
    1.0
    Now that I'm seeing all the one star review I know it's not just me. I just started working in Terrell and my first visit to this Whataburger was last week. I ordered Potato taquitos and waited a long time for my food. When I finally got back to work I bit into it and there's chunks of sausage in it. This may not be that big of an issue to some of you but I simply don't eat pork. It absolutely disgusts me. There's huge cross contamination concerns here and their food safety processes seem lacking. If you have food allergies I would be wary eating here. I once again tried them again today hoping it was a one off deal and ordered a potato taquito and requested a shelled egg instead of the box stuff they use. Same eggs they use for the breakfast burger. I was rudely told "We don't do that." It's a simple request that every Whataburger I've ever been to has done it without a problem except for one that charged me for the egg. I didn't agree with a charge for a substitution but the option was given. I wasn't even given this option here. The customer service and food quality here is trash. I tried to reach out to the store manager through their website and still nobody has called me. Nobody cares here and it's clear.
  • DE
    Delaney Eldridge
    Dec 30, 2025
    5.0
    Chandler was the best to me and my family! He showed real love for his job and was consistent with customers and had all hands on deck!
  • GG
    Garrett
    Dec 19, 2025
    1.0
    There are no changing tables in the Men’s or Women’s restroom
  • RG
    Rachel Glenice
    Nov 30, 2025
    1.0
    SLOW. If you’re in a hurry or just want to not be in the drive thru for 20+ minutes DO NOT STOP HERE. Consistently this has been my experience & it’s annoying. This particular visit I was in the drive thru for 20 minutes, I get out to go inside thinking my order should be finished, but to my surprise it isn’t. Waited another 10 minutes just to receives cold food. RIDICULOUS.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Terrell, TX?

The Terrell Whataburger location is open 24 hours every day, Monday through Sunday.

Where is the Whataburger in Terrell, TX located?

It is located at 1261 FM148, Terrell, TX 75160, USA.