Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude and unprofessional.
Food Temperature
Multiple reviews indicated that food was often served lukewarm or cold, leading to dissatisfaction.
Cleanliness
The cleanliness of the dining area and bathrooms received mixed feedback, with some customers noting cleanliness while others reported unsanitary conditions.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, suggesting a need for improved order accuracy.
Overall Experience
While some customers had positive experiences with food quality and service, many expressed frustration with long wait times and inconsistent service.
TP
TXPapaCarey (PapaCarey)
Nov 10, 2025
4.0
Majority of the food tasted great, and the service was very good. I tried the new Snickerdoodle Cookie Frosty Fusion and was not impressed.
JC
Jason Caldwell
Oct 29, 2025
4.0
Staff was very friendly and helpful,but the food was luke warm, and the dinning area and bathrooms were dirty.
JK
jeremy kennedy
Aug 12, 2025
3.0
Stopped in for a salad couldnt believe a salad that they premade ready in 30 secs cost the same as a meal with fries and a drink. Will be going somewhere else for a lunch salad from now on.
MT
Marc T
Aug 4, 2025
3.0
I was not much impressed with my visit yesterday to this location. Be advised that as I approached the counter to order, I noticed that the woman who was working the drive-thru window had her pinky finger in the corner of her mouth. I was so taken aback to see this that I immediately mentioned to the man taking my order that the lady had her finger in her mouth and that that was not good. As I gave my order she continued to have her finger in the corner of her mouth 3/4 more times, prior to stocking the condiment containers.
As to my order, I saw signs on the wall there that the food was prepared fresh, yet my burger appeared on the counter in about 1 minutes time, which means that it was not prepared fresh. The burger patty was only warm, not hot. I also ordered a chocolate Frosty, which was somewhat melted on the top. Perhaps the frosty machine needs to be set to a colder temperature. I don't think I would return to this location.
TT
twineddie
Jul 28, 2025
5.0
The manager Travis was amazing! Helped med with an order! Deserves a raise for how well he handled a situation
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Terrell, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Terrell, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 524-2620.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Terrell Hwy 34 Wendy’s serve breakfast?
Yes, this Wendy’s location in Terrell, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 290 East I-20, Terrell?
The drive-through at Wendy's in Terrell is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
Does the Wendy's at Terrell I-20 offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's delivery near Terrell, TX?
You can check delivery availability by visiting the Wendy's app or order.wendys.com and entering your delivery address.
What payment methods are accepted at Wendy's in Terrell?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a Wendy's app for online ordering?
Yes, you can order through the Wendy's mobile app available in the Apple App Store or via https://order.wendys.com.
What time does Wendy's at Terrell I-20 close on weekends?
Wendy's closes at 1:00 AM on Fridays and Saturdays.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What nearby hotels are located close to Wendy's in Terrell?
Nearby hotels include Holiday Inn Express & Suites Terrell, Baymont Inn & Suites Terrell, Days Inn by Wyndham Terrell, Days Inn Terrell, and Super 8.
Are there other fast food restaurants close to Wendy's in Terrell?
Yes, nearby fast food options include Golden Chick, McDonald's, Burger King, Subway, IHOP, and Matador Club.
What nearby places can customers visit before or after dining at Wendy's Terrell?
Customers can visit Starbucks for coffee, Redbox kiosks for rentals, or the Silver Saloon dance club/bar for entertainment nearby.