Wendy's

4.0
1334 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
290 East I-20, Terrell, TX
75160, United States

Hours

Reviews

4.0
1,334 reviews
5 stars
638
4 stars
329
3 stars
162
2 stars
73
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude and unprofessional.

Food Temperature

Multiple reviews indicated that food was often served lukewarm or cold, leading to dissatisfaction.

Cleanliness

The cleanliness of the dining area and bathrooms received mixed feedback, with some customers noting cleanliness while others reported unsanitary conditions.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, suggesting a need for improved order accuracy.

Overall Experience

While some customers had positive experiences with food quality and service, many expressed frustration with long wait times and inconsistent service.
  • TP
    TXPapaCarey (PapaCarey)
    Nov 10, 2025
    4.0
    Majority of the food tasted great, and the service was very good. I tried the new Snickerdoodle Cookie Frosty Fusion and was not impressed.
  • JC
    Jason Caldwell
    Oct 29, 2025
    4.0
    Staff was very friendly and helpful,but the food was luke warm, and the dinning area and bathrooms were dirty.
  • JK
    jeremy kennedy
    Aug 12, 2025
    3.0
    Stopped in for a salad couldnt believe a salad that they premade ready in 30 secs cost the same as a meal with fries and a drink. Will be going somewhere else for a lunch salad from now on.
  • MT
    Marc T
    Aug 4, 2025
    3.0
    I was not much impressed with my visit yesterday to this location. Be advised that as I approached the counter to order, I noticed that the woman who was working the drive-thru window had her pinky finger in the corner of her mouth. I was so taken aback to see this that I immediately mentioned to the man taking my order that the lady had her finger in her mouth and that that was not good. As I gave my order she continued to have her finger in the corner of her mouth 3/4 more times, prior to stocking the condiment containers. As to my order, I saw signs on the wall there that the food was prepared fresh, yet my burger appeared on the counter in about 1 minutes time, which means that it was not prepared fresh. The burger patty was only warm, not hot. I also ordered a chocolate Frosty, which was somewhat melted on the top. Perhaps the frosty machine needs to be set to a colder temperature. I don't think I would return to this location.
  • TT
    twineddie
    Jul 28, 2025
    5.0
    The manager Travis was amazing! Helped med with an order! Deserves a raise for how well he handled a situation

Frequently Asked Questions About Wendy's

Is Terrell Hwy 34 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.