Wendy's

3.9
1339 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
290 East I-20, Terrell, TX
75160, United States

Hours

Reviews

3.9
1,339 reviews
5 stars
640
4 stars
331
3 stars
162
2 stars
73
1 star
133

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others reported cold or poorly prepared food.

Service Issues

Frequent complaints about rude or inattentive staff, particularly during busy hours or late at night.

Cleanliness

Generally positive feedback on cleanliness of the restaurant, though some noted dirty dining areas and bathrooms.

Order Accuracy

Multiple instances of incorrect orders and missing items, leading to customer frustration.

Positive Staff Interactions

Some staff members received praise for their friendliness and helpfulness, particularly during busy times.
  • SR
    Samuel Ramirez
    Nov 30, 2025
    1.0
    Bought some chili the worst I have ever had and crackers were old do not recommend this place.
  • DP
    Dennis Carey (PapaCarey)
    Nov 10, 2025
    4.0
    Majority of the food tasted great, and the service was very good. I tried the new Snickerdoodle Cookie Frosty Fusion and was not impressed.
  • JC
    Jason Caldwell
    Oct 29, 2025
    4.0
    Staff was very friendly and helpful,but the food was luke warm, and the dinning area and bathrooms were dirty.
  • JK
    jeremy kennedy
    Aug 12, 2025
    3.0
    Stopped in for a salad couldnt believe a salad that they premade ready in 30 secs cost the same as a meal with fries and a drink. Will be going somewhere else for a lunch salad from now on.
  • MT
    Marc T
    Aug 4, 2025
    3.0
    I was not much impressed with my visit yesterday to this location. Be advised that as I approached the counter to order, I noticed that the woman who was working the drive-thru window had her pinky finger in the corner of her mouth. I was so taken aback to see this that I immediately mentioned to the man taking my order that the lady had her finger in her mouth and that that was not good. As I gave my order she continued to have her finger in the corner of her mouth 3/4 more times, prior to stocking the condiment containers. As to my order, I saw signs on the wall there that the food was prepared fresh, yet my burger appeared on the counter in about 1 minutes time, which means that it was not prepared fresh. The burger patty was only warm, not hot. I also ordered a chocolate Frosty, which was somewhat melted on the top. Perhaps the frosty machine needs to be set to a colder temperature. I don't think I would return to this location.

Frequently Asked Questions About Wendy's

Is Terrell Hwy 34 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 290 East I-20, Terrell?

The drive-through at Wendy's in Terrell is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.