Business Details
About
Mexican Restaurant
Chipotle Terrell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
940 reviews
5 stars
444
4 stars
198
3 stars
98
2 stars
70
1 star
130
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, understaffing, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, including small portions, overcooked meat, and incorrect orders.
Cleanliness
Numerous customers noted that the restaurant was often dirty, with unclean tables and food debris on the floor.
Customer Experience
While some customers praised friendly staff, many expressed dissatisfaction with the overall customer service and dining experience.
Value for Money
Several reviews mentioned feeling that the prices were too high for the portion sizes and quality of food received.
- GMgary michael5 days ago5.0Love Chipotle. The food is amazing
- RMRacheal MillerNov 3, 20255.0Food was fresh, service was friendly and fast. Will return again. We ordered steak bowls and a chicken burrito.
- RHRandy HarcomNov 1, 20253.0Consistent. Best way to describe it. Nothing spectacular but a good regular place to go and know what you are getting.
- VCVanessa ccOct 23, 20252.0This chipotle must be understaffed because every time i come in the line is out the door and does not move i wait minimum of 20 minutes everytime just to order food. DEFINITELY ORDER ONLINE IF YOU CAN. Slowest place ever
- AEAmanda EsnerOct 8, 20251.0Took my son this evening he went in not one time did the young lady smile at all while being checked out seemed she doesn’t like her job much but then my son goes over to the drink station and they are out of lemonade so he goes to ask the lady at the register which I asked for her name it’s Gabriella her response to my so was we don’t have any so I walked in and asked could you please have someone make some and she didn’t like that much at all so she had a very nice lady name Chrissy I believe was her name come off her lunch to make it for my child. Maybe yall need work on customer service skills we for sure will take our business back to Forney
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Terrell serve?
Chipotle Terrell offers fast-casual Mexican cuisine with customizable options like burritos, bowls, quesadillas, tacos, and salads, featuring responsibly sourced ingredients without artificial additives.
What are the operating hours of Chipotle Mexican Grill in Terrell?
Chipotle Terrell is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Terrell offer pickup and delivery services?
Yes, Chipotle Terrell provides both in-store pickup and delivery options for customer convenience.
Where is Chipotle Mexican Grill located in Terrell, TX?
It is located at 1396 FM Rd 148, Kaufman, Terrell, TX 75160, United States.
How can I order online from Chipotle Terrell?
You can order online via their website at https://order.chipotle.com/ or through their app available on the Apple App Store.
Does Chipotle in Terrell accept credit cards and offer catering services?
Yes, this Chipotle location accepts credit cards and offers catering services.
What social media platforms is Chipotle Mexican Grill in Terrell active on?
They are active on Facebook, Pinterest, Twitter, Instagram, LinkedIn, and YouTube.
Which nearby places can I visit before or after dining at Chipotle Terrell?
You can visit Panda Express, Taco Bueno, Freddy's Frozen Custard & Steakburgers, MOD Pizza, or the 5S Rock Bar & Grill, all located close to Chipotle Terrell.
Are there any nearby stores where I can shop or get services around Chipotle Terrell?
Yes, nearby are Burkes Outlet, Marshalls department store, and several mobile phone stores like AT&T, Verizon, T-Mobile, and Victra — Verizon Authorized Retailer.
Can I combine a visit to Chipotle Terrell with activities such as beauty or pet care nearby?
Absolutely, nearby you can visit Benefit Cosmetics BrowBar, Ulta Beauty, Luxe Nail Spa for beauty treatments, or Petco and Vetco Total Care Animal Hospital for pet care needs.