Pizza Hut

Reviews

• SL

  Susan Lantz

  Apr 6, 2026
  3.0
  We've been getting our pizza here. Because they ACTUALLY put something on the pizza, so you get something for your money and it TASTES SOOOOO GOOD!!! We love pizza a lot but can't afford to get it often. So it really matters that there is something on that pie! I'm only giving three stars this this time because the ingredients were like all the other pizza places we don't go to anymore...please go back to making those good pies, I don't want to have to look for another pizza joint!!!
• CM

  Charli Mejia

  Mar 17, 2026
  1.0
  Yesterday, 3/16 around 7:30pm, we picked up our pizza through the drive-thru. A very nice girl asked for the name on the order, checked out our pizzas, and she was great. The issue was with the guy who actually handed us the order through the drive-thru window. He looked at my husband in the driver’s seat and said my name, which was on the order. I answered him yes from the passenger seat, and my husband reached for the pizza boxes he was handing out the window. The guy then pulled the boxes back from him. He ignored me, raised his voice, and said my name again to my husband. I answered yes again, and he ignored me again, raised his voice again, and asked my name to my husband a third time. My husband then answered yes this time, and only then did he finally hand over the pizzas. After that, he handed us a 2-liter Pepsi when we had ordered a 2-liter Dr Pepper. When we pointed it out, he rolled his eyes and left the drive-thru window open while making the exchange. The girl inside asked, "oh did I grab the wrong one" and he replied to her in a sarcastic tone, "nope pretty sure I saw Pepsi on there but they get whatever they want anyway." He then handed us the Dr Pepper. We just sat there staring at him and then drove off. Just as an FYI, we did in fact order Dr Pepper, and your staff had even circled it on the receipt. Be careful about making rude comments, the next customer that hears you may not be so nice about it. The girl who helped us was kind and professional, but this interaction from the male employee was unnecessarily disrespectful. He was wearing a different styled shirt than her, possibly was a manager? Would give him a 0/10 if I could.
• TC

  Travis pizza Cheesem

  Feb 8, 2026
  4.0
  Said 25 mins on the website. The manager said two hrs. Got refund. Way understaffed. 3-5 business days.. probably should update it to the website next time dummies. seems like deception. they needed to update it online. i told corporate. hopefully next time it wont take as long! **Updated review. They're doing good now . I'm impressed with this location. 3/15/26. Honestly better than Belton location.** I don't change my reviews a lot.
• JD

  Jerry Dugger

  Feb 4, 2026
  5.0
  Been coming to this location for years. Pizza is consistently good. Service is fast at the pickup window. Robert is friendly.
• KB

  Krysten Benavente

  Jan 4, 2026
  5.0
  Thanks to Robert at the West Adams location for making sure our order was exactly how we wanted before we left. Great customer service.

Frequently Asked Questions About Pizza Hut