Wingstop

Reviews

• JJ

  Jeremy Jefferson

  6 days ago
  1.0
  HORRIBLE WINGSTOP I hope they get shut down. They serve cold food and service is TERRIBLE. This place gives desperate even the workers. As someone who loves Wingstop I wouldn’t miss this place at all. Hopefully corporate gets into the mess of this place. Everyone should be fired and trained properly even the mangers are slow..
• DW

  Dawn Warner

  Feb 24, 2026
  1.0
  This wingstop is straight up terrible. The staff including the Manager Val is rude and doesn't care to speak to customers. I have had missing items, wrong orders, and just awful customer service interactions. I called tonight to find out if they are not receiving the full orders. I was told "we put whatever is on the screen in the bag." When I called that out as not being the case for the last three months the response was "heard". I have already spoken to the District manager Andre in the past. This lack of professionalism and accountability needs to be studied.
• TS

  Taiteana Sykes

  Feb 23, 2026
  1.0
  I came here 02/23/26 and the food,service and cleanliness was terrible. Firstly I ordered ahead of time hoping I could skip the 45 minute wait I usually have. However once I received my food it was cold. So I asked for a remake hoping to satisfy my hunger AFTER A 45 minute wait, again I received COLD FOOD. That was my last straw. So I asked for a refund which took the whole staff and a call to whom I am going to assume is the GM. That lasted another 30 minutes of me waiting for a refund. While waiting I noticed ranch sitting outside the fridge which is the incorrect way to handle ranch; I know this because I work at wing stop for 2 years. As we continue to stand there I also see a working eating in the back(over a preparation table while smiling at us because we were irritated about our food) and multiple workers dropping/preparing food with their bare hands and never stopped to wash hands( mind you these people were cashing out people as well as THERE CASHIERS WHO WEAR SPECIFIC SHIRTS WERE MAKING FOOD). I was completely disgusted and honestly relieved I didn’t get the chance to even the food. So my “refund” was finally processed and I received half of what I paid so I spoke up and the woman who had a black do-rag over her head was very disrespectful and couldn’t count, which is required to be a manager? So I’m confused on how this is even possible. So at this point I’m constantly showing her my phone and the exact amount that came out. And she finally decides she believes me I guess. And tosses my money to me. This place is run down along with all the works. (Also multiple of them where just hired so maybe they just need some proper training) THE GM ON THE PHONE WAS VERY DISAPPOINTED HOWEVER DIDNT CARE ENOUGH TO FIX THE SITUATION BECAUE SHE WAS “off the clock” no one knew who made my order or took my order. Also let me note there are hanging wires and a water hoses just slung on the floor completely unsafe working conditions.. the fryer was dirty and the sauce wasn’t placed on a high enough shelf which QSC wouldn’t take that. oh and I was refunded cash and I paid card. DONT WASTE YOUR TIME HERE.
• AS

  Armando Soto

  Feb 22, 2026
  1.0
  This is the second time they mess my order up. It’s seems like they have no brain cells in that kitchen. They always take forever and today they gave me the wrong wings and no ranch like if you’re gonna mess the order up at least give me some ranch
• JH

  Jack Howell

  Feb 14, 2026
  1.0
  Worst service I have ever experienced with a fast food restaurant!! Trying to get a manager on the phone is impossible Iv been hung up on three times and now no one is answering. Food was extremely cold and the girl up front was extremely rude! Waited 45 mins for this nasty food that I spent $60 on and is ice cold with no sauce on it!

Frequently Asked Questions About Wingstop