McDonald's

3.0
1354 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6811 W Adams Ave, Temple, TX
76502, United States

Hours

Reviews

3.0
1,354 reviews
5 stars
364
4 stars
225
3 stars
201
2 stars
134
1 star
430

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-30 minutes, especially during peak hours.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or disrespected.

Cleanliness

The restaurant was often described as dirty, with unclean tables and trash present, leading to a poor dining atmosphere.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality, contributing to overall dissatisfaction.

Employee Recognition

Some employees, like Rebecca, Mya, and Red, received positive mentions for their hard work and customer service, indicating that not all staff were performing poorly.
  • TC
    Travis pizza Cheesem
    Nov 4, 2025
    1.0
    this McDonalds doesnt have it together. always something wrong. they are so slow for dine in. the food is never cooked all the way. especially the spicy McChicken's or nuggets..so gummy. belton one does a better job! i worked at mccopco. this place needs a revamp.
  • GG
    GT GREGO
    Nov 2, 2025
    2.0
    I get this is a McDonald's nothing big to expect, but I at least expect good service. It took us 30 minutes for our order and they have around 6 people in the kitchen. We had to go up and ask for our order to get it. Some of the food wasn't even hot. The only hot thing was the hashbrowns. I forgot to add I went up to get a refill on my dads coffee I forgot to ask for creamer and splenda, so I went back up to ask for some. One of the ladies was clearly annoyed with us and looked like she just wanted her shift to end already.
  • CH
    Cilvandrienne Hernandez
    Nov 1, 2025
    1.0
    11/1/2025 I ordered a very simple order got to curbside confirmed my spot then waited about 20-30 minutes while every other car got their food then my brother went in and got it and there shelves were full of food not being distributed
  • OR
    Olivia rozela
    Oct 26, 2025
    1.0
    Waited 15-20 minutes in the drive thru line, not even during peak rush time. No one answered the intercom, not even a “thanks for choosing McDonald, be right with you” nothing. Summary, I waited 15-20 minutes to order a mcchicken and then another 10 minutes waiting for said mcchicken
  • TR
    Taylor Rivera
    Oct 10, 2025
    5.0
    This McDonald’s in Temple is easily one of the best locations around. During the day, the service is consistently quick, friendly, and professional — and even at night, when the drive-thru lines often wrap around both lanes, the team still manages to keep things moving and deliver quality service. I want to especially recognize Rebecca, who is one of the hardest-working employees I’ve seen. Whether it’s early morning or late at night, she’s always on her feet, staying organized, helping customers, and making sure everything runs smoothly. Her dedication and positive attitude really stand out. I also want to shine light on Du’Quavion, who does an outstanding job keeping up with the fast pace, staying focused under pressure, and always treating customers with respect and professionalism. He’s quick, efficient, and you can tell he takes pride in doing things right — qualities that really make a difference during those busy night shifts. The kitchen team also deserves credit for their consistency. Orders come out hot, fresh, and accurate with little to no mistakes — which says a lot about their teamwork and attention to detail. If there’s one area for improvement, it would be adding a bit more night-time management support or staffing to help keep the drive-thru moving even faster during the rushes. Other than that, this location is excellent overall, with a hardworking and dedicated team that deserves recognition for their effort and professionalism.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 6811 W Adams Ave, Temple, TX?

McDonald's is open daily from 6:00 AM to midnight (00:00).

Does McDonald's offer drive-through service and what are its hours?

Yes, the drive-through is open daily from 6:00 AM to midnight (00:00).