Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,503 reviews
5 stars
854
4 stars
516
3 stars
438
2 stars
206
1 star
489
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Many customers complained about receiving cold or improperly prepared food, including issues with freshness and incorrect items.
Management Issues
Several reviews indicated a need for better management, citing disorganization and lack of employee accountability.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with reports of the location being closed during posted hours.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and noted positive experiences at this location.
- BABudd AikenNov 12, 20251.0Went to the menu board on the inside lane and waited while they took the orders of several other cars on the outside menu board without even acknowledging my existence. Won’t be back to this location!
- SRSimon RomoNov 10, 20251.0My burger had nothing in it and I ordered a dr pepper medium drink instead they gave me a coke cola
- HTHalie TervreeNov 9, 20251.0Food is always mid. The nuggets here are always rubbery, this is the only location that tastes like this. Fries are 50/50, sometimes they are hot and fresh or they soggy and cold. Wait time in the drive thru is always ridiculous, no matter how long the line is. Also you may or may not get what you ordered.
- DADakota “KodaBear or AtlasTide”Nov 7, 20251.0Absolutely atrocious I can smell wrongdoing from a mile a way and bad management and they need a new morning time manager. So either the guy at the register broke his system or they didn't wanna try. I try to give people the benefit of the doubt but I only have so much patience. They first up couldn't find my mobile order saying it didn't register then, then tried to tell me it was wrong location, then they told me they'd give me my order as my mobile order was fine and they charged my card, then told me they couldn't give me my order. All the while they told me the manager was gonna look it up, but Instead of doing her job was goofing of in the parking lot. Instead she sent the car hop to me 3 times. Either their pulling fraud or they're just not wanting to do their job. Your telling me my order out of everyone one didn't work?! All good I better get my refund cause they didn't even wanna print me a receipt. Not to mention the car hop tries to tell me my money was lost in cyberspace. You can't make this up, it's laughable. *** So not even an hour later my money is back on my card so it had to be the cashier pressing wrong buttons at the back." Next time don't tell me your gonna send the manager and don't until after it's almost all said and done. Will never stop here again.
- JMJOHN MICHAELOct 31, 20252.0Went there Wednesday 10-29-2025 and was immediately disappointed they sold out of the monopoly pieces and I ordered a McCrispy and the bun was hard as a rock and the meat was kinda cold -10/10 Definitely Do not recommend
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week.
Does this McDonald's offer delivery service?
Yes, McDonald's offers delivery service 24/7 at this location, including same-day and no-contact delivery options.
Can I use the drive-thru service at this McDonald's?
Yes, the drive-thru is open 24 hours every day at this McDonald's location.
Which payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa at this location.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What services does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 3403 S 31st St, Temple, TX 76501, USA.
Are there other fast food restaurants near this McDonald's?
Yes, Chick-fil-A and Dairy Queen are nearby fast food options, perfect for exploring different meals in the area.
Are there convenient banking services close to McDonald's?
Yes, there are several banking options nearby including Bank of America Financial Center, Bank of America ATM, Wells Fargo ATM, and Texell Credit Union for your financial needs.
What nearby places could I visit before or after grabbing food at McDonald's?
You might enjoy visiting the Field House Temple TX for sports and fitness or the Spirit Halloween store if you're interested in costumes and arts and crafts.