McDonald's

Reviews

• NS

  Nicolas Santiago

  4 days ago
  1.0
  This is the LITERAL worst McDonald’s in Temple. I purposely go out of my way to a further location because I always have problems here. It says they are 24 hours but they are never really open between 3-5am. Systems are always down. Long wait time at the drive thru because they hold customers at the speaker until the one at the window is completed. Store will look open but no one will ever come to the speaker. Sad excuse for a business.
• JW

  Jordyn Webb

  Jan 5, 2026
  1.0
  The employee Christie or Chrissy whichever way it is was soooo rude slammed the window on me and threw the receipt on the floor when I asked for it
• EA

  Executive Assistant

  Dec 27, 2025
  1.0
  Fire entire night crew !!!It’s literally not that busy. Waiting 10 mins and counting w only 4 cars in front. YALL BEING LAZY !! 5 cars have driven off. Do better. There’s people who are picking up orders and get effected cause yall taking forever
• LA

  Lacy Aguillon

  Dec 11, 2025
  1.0
  They keep the establishment freezing cold and by the time you get your food it matches the atmosphere. The manager is nonchalant and when employees “try” (we will use try lightly) to ring up customers at the register she tells them to hurry and go to the back to work, even with a line of people at the register. GOOD FREAKING LUCK trying to get them to bring you condiments, straws, or napkins to the table. You’ll have to get up and get them, which isnt an issue, but you’ll have to wait 10-15 mins for anyone to acknowledge that you are there. The establishment definitely needs reevaluating. There no reason my food should take forever to get out to the table and it isnt fresh…
• AT

  Austin Traylor

  Dec 6, 2025
  1.0
  I placed a curbside order for breakfast at 10am, the app tells me to go inside ( why offer the option for curbside? Was not prepared ) go inside anyways and all employees were hidden in the back avoiding eye contact from the entirely full lobby of customers. I was able to eventually grab an employees attention that was handing out curbside orders and all she could tell me is the order is still staged (??).. I wait some time longer and customers that ordered in the lobby after I arrived were already getting their orders. I speak to another employee and she asks me if I'm three other orders numbers that I wasn't. I pull out my phone and show the order number and receipt all in the app. She goes back and tells me it's still in "staging" and starts walking away? Excuse me I work with my hands not in entry level fast food work and I know what it means to stage something, but I have no idea what your personal McDonald's walkie talkie lingo for order statuses are, I asked her what does that mean to me because I paid for my food, already stepped out of my car for a curbside order, and the app is telling me to relax and enjoy my food will be out shortly and I wasnt relaxing or enjoying? She then blew my mind and pulled the bag out from behind a wall leading to the drive through and I saw my whole receipt with my name on it, and she said "it's still in staging". Okay I ordered this 30 minutes ago - through the app. It already came out of my American express card it's still in my history ( 12am now ), I tell her I paid for my food I have proof while openly showing her my phone, and you're just holding the food in front of my face can I atleast get a refund? She said I'll get a refund automatically if they never get the money, except the thing is they already got my money?? I asked for her name and she told me "my name is Queenie I'm the manager" and I was in complete disbelief the manager of this place was being this dismissive to me and made me wait for 30 of my own free time minutes to literally point blank get robbed, they took my money and dangled the food in front of me when I've been sitting there for that long, I was not going to wait any longer for them to "get my payment"? or whatever? So I just left, the place was packed and I already lost half an hour of my time and 10 bucks. While I was walking out I could hear the manager "Queenie" laughing at me, it's so crazy. I just want my 10 bucks back and yeah - never go to the McDonald's on 31st st. Don't bother with the automated response by owner I'm already contacting corporate.

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