McDonald's

3.5
2228 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3814 S General Bruce Dr, Temple, TX
76502, United States

Hours

Reviews

3.5
2,228 reviews
5 stars
771
4 stars
477
3 stars
401
2 stars
179
1 star
400

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Mixed reviews on food quality; while some found it fresh and hot, others complained about cold, stale, or incorrect orders.

Staff Attitude

Customer experiences varied widely; some praised friendly staff, while others reported rude or inattentive service.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and bathrooms, contributing to an overall negative dining experience.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, or items not prepared as requested.
  • 66
    64wbryantex
    1 day ago
    2.0
    10 minutes for a chicken biscuit! Good think I left for work early or I would have had to drive off!!! Also every time I order a steak and bagel sandwich they never have grilled onions on it.
  • HG
    Helen Gomez
    Nov 5, 2025
    1.0
    Horrible! I came and ordered a McChicken and cheese burger, and they gave me a cheese burger and double cheeseburger. I asked for sauces, they took forever, and when I left and got home they put NO sauces in the bag. Then I came again the next day, and was completely rushed over the intercom. No Hello welcome, or what can I get for you, just “what do you want” and while ordering I was being rushed and they kept asking “is that all?” In a monotone voice as if I was bothering them. Idc if it’s fast food, you are paid to work in costumer service and obviously this store has none. Hire better people.
  • TR
    Teresa Roberson
    Nov 4, 2025
    5.0
    Nice place to grab a burger and 🍟
  • BM
    Brandon Mathews
    Oct 24, 2025
    1.0
    Im still waiting for my food going on 30+ mins and still nothing. Drive thru vehicles showing up left and right and leaving before I do. A employ ordered his food and got it in a few minutes. Trash all over the floor seats ripped and trashed. No sweet tea or ketchup bowls. The list can go on!!! Half the fries were cold other half Luke warm.
  • BJ
    Bruce Foye Jr
    Oct 14, 2025
    5.0
    Very fast service the employees did not talk to me at all I ordered and got my food within 3 to 5 minutes and back out the door excellent speedy service. And the food was not messy so I absolutely recommend this location.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 3814 S General Bruce Dr, Temple, TX?

The McDonald's at 3814 S General Bruce Dr in Temple, TX is open daily from 5:30 AM to midnight.

During what hours is the drive-through service available at this McDonald's location?

The drive-through at this McDonald's operates daily from 5:30 AM until midnight.