H-E-B

4.4
2978 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 1314 West Adams in Temple, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
1314 West Adams, Temple, TX
76504, United States

Hours

Reviews

4.4
2,978 reviews
5 stars
1,914
4 stars
679
3 stars
241
2 stars
57
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praise friendly and helpful employees, some report rude behavior and poor service experiences.

Product Quality

Concerns were raised about the freshness and labeling of food items, particularly meat and produce, with some customers reporting expired or mislabeled products.

Store Cleanliness

The store is generally described as clean, but some reviews mention inconsistencies in cleanliness compared to other locations.

Pricing and Selection

Customers noted that prices can be higher than competitors like Walmart, and some expressed a desire for a wider selection of products.
  • CL
    Christopher Lee
    Jan 3, 2026
    1.0
    Run down, old, too crowded, and unsafe. Temple needs a modern HEB, bigger, safer, and fun to shop at. Both HEB's in Temple are dinky.
  • LL
    Lee Lingenfelter
    Dec 29, 2025
    5.0
    I love & depend on this H-E-B, especially the amazing fruit - consistently excellent & variety, too. These folks are friendly, hard-working, and helpful. My feedback is well-received - I think y'all got everything I ever asked about. The store always looks great, too. Thank y'all!
  • JD
    John Daniel
    Dec 13, 2025
    2.0
    I love this store but I had a bad experience today while shopping there. I know food is expensive but they charged me over $8 for 4 chicken thighs at the HEB on W adams. There was not a price tag on the food and I was nice enough to pay for my food and get out of line for them to do a price check Richard (bagger) came back with this label on it and I told him when I scanned it at self check out, that its showing a picture of a whole rotisserie chicken and it's mislabeled. He had a major attitude and started shaking it above his head while going back to the Deli with Shelly. Shelly (Team lead) said it was the right price tag and pretty much told me I can buy it or not. Common sense told me it was mislabeled. I called HEB on 31st and they confirmed I was overcharged. Please be cautious who you put in charge of your store. Dont treat your customers like that.
  • MA
    M. Andre'
    Dec 6, 2025
    1.0
    This store repackages and changes the date on their chicken then sales to customers. I bought a package of chicken legs got home and opened the package and there was ice on the bottom of the chicken and it looked old and dry. They also sales package salad with current expire dates but when opened salad has brown and wilted lettuce inside.
  • MK
    Maureen Kurdi
    Dec 2, 2025
    5.0
    Seem like im here all the time. Its my go to store because it meets my needs and the employees always take time to assist me for hard to find items

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.