About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 3002 S 31th St in Temple, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
3,100 reviews
5 stars
2,135
4 stars
610
3 stars
193
2 stars
63
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise friendly and helpful staff, others report unhelpful or rude interactions, particularly in the pharmacy and seafood departments.
Product Quality
Many customers appreciate the quality and freshness of the food, especially produce and bakery items, although there are complaints about specific products like cakes.
Store Conditions
The store is often described as clean and well-organized, but some customers mention issues with overcrowding and long lines, particularly during peak hours.
Pricing
Customers generally find prices reasonable and competitive, although some express concerns about higher prices compared to other stores.
Community Engagement
Positive feedback highlights the store's involvement in community support, such as donations and assistance during difficult times.
- CLChristopher LeeJan 3, 20261.0It's too small for a town of this size and for the area around it, same as the West Adams HEB. The parking lot is unsafe. No one slows down in front of the store for people to walk through to the doors. Curbside? Not a chance in hell. These people pull up to parkside in their small rick energy big trucks and SUV's, making it impossible to see to back out. If I were a curbie, I'd fear for my existence because of these big huge extended cab trucks going through the parking lot to curbside. For as big as Temple is, it's way past time to build a bigger store with a safer parking lot, as well as a curbside pick up area that is off to the side, not in the main parking lot where all the crazy drivers and loitering kids are plowing through. The store itself is too small, forget being able to get in and get your...goods quick during any respectable hour. And don't go any later than 7-8pm ish because that's when the drivers start racing through the parking lot, or the kids are skateboarding by Dollar Tree or Kohls. For as big as Temple is, it's way past time to build a bigger store with a safer parking lot, as well as a curbside pick up area that is off to the side, not in the main parking lot where all the crazy drivers and loitering kids are plowing through.
- GMGdawg MofoDec 18, 20253.0I like the store but the lady at the seafood department in the morning was a little less than friendly
- LML. M.Dec 15, 20253.0I hope customer service gets better at this location. Inside the store, when going to the register, I’ve noticed more and more frequently, the cashiers would rather converse with each other than greet/speak the guests in their line. The gas station attendants are worse; they don’t speak/greet at all or say, “thank you” Customer service will take my dollars elsewhere no matter how good the product is.
- BCBW ColbertDec 12, 20254.0Parking is troublesome because the lot is shared with high traffic tenants. Go slow. Highway frontage and no turn lane. Be careful!
- ZZZDec 11, 20252.0This rating is for the bakery i don’t know who made my cake but they did not decorate it right it did not looked decently good they need a better cake decorator it tasted good at least but the presentation 👎🏻
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of H-E-B at 3002 S 31th St in Temple, TX?
H-E-B is open daily from 6:00 AM to 11:00 PM.
Where can I find H-E-B's latest news about the COVID-19 vaccine?
You can visit https://vaccine.heb.com/ for the latest information on COVID-19 vaccine phases and FAQs.
Does H-E-B offer curbside pickup and delivery services?
Yes, H-E-B offers curbside pickup, delivery, and same-day delivery services for customer convenience.
What types of products can I purchase at H-E-B in Temple?
You can find a variety of products including food & drinks, home and kitchen items, health & beauty products, baby & toys, flowers, outdoors & sports gear, and office & school supplies.
What payment options are accepted at H-E-B?
H-E-B accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Is the H-E-B store accessible for people with disabilities?
Yes, the store has wheelchair accessible entrances and parking, and offers public restrooms.
Where does H-E-B source its meat products?
H-E-B sources fresh and frozen meats mainly from Texas suppliers, ranchers, and farmers, with some products from across the USA, Canada, and Mexico labeled with country of origin.
What nearby restaurants can I visit before or after shopping at H-E-B in Temple?
You can visit King Noodle (Asian/Chinese), Burger King, Whataburger (burger/fast food), Taco Bell (Mexican), Bobby Lupo's Pizza, Subway, or Starbucks for coffee.
Are there nearby financial services around H-E-B in Temple?
Yes, nearby financial services include Coinme, HEB ATM, Western Union, Coin Cloud DCM, Advance America, and Central Texas Certified Development Co., useful for currency exchange, money transfers, and ATM access.
What shopping options are available near H-E-B in Temple?
Nearby shopping includes Market Place Shopping Center, Payless ShoeSource, Pier 1 Imports for home goods, GameStop for video games, T-Mobile for mobile phones, and apparel stores like Scrubs & Beyond and Avenue.