Many customers reported rude and unhelpful staff, particularly at the drive-thru, leading to a negative experience.
Food Quality
Inconsistent food quality was noted, with some items being undercooked or not fresh, while others were praised as delicious.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary food handling practices.
Service Speed
While some customers experienced fast service, others reported long wait times and issues with order accuracy.
Atmosphere
The overall atmosphere was described as uncomfortable at times, with reports of staff arguing and a lack of professionalism.
EH
Elizabeth Halloran
Feb 24, 2026
2.0
I was so excited to see they were offering the footlong chili dogs. I placed my order in the drive through, asking for onions rings and a large Dr.Pepper. Once I had received my order I found a nice quiet spot to park and eat. I open the bag. . . .french fries instead of onion rings. Stupid me, I didn't check before leaving the window. So back in line. I get the onion rings and find another nice spot to sit and eat. The onion rings were great, the Dr. Pepper was great. Now for the footlong chili dog. At first glance it looked picture perfect. Oh boy! This is gonna be good! NO, great! It's gonna be great! Nope, nope. It sure wasn't. That had to be the foulest tasting thing on earth! It was horrible. It was nauseating. That sucker got stuffed back into the bag along with the dried out, starchy, over salted fries! I couldn't believe they were selling such a repellent item. I know that hot dogs are a crap-shoot but it looks like Dairy Queen has made selling these putrid thing as their number one goal! I am not kidding either! I dare you to Google "why do DQ'S hot dogs taste so bad?". I wish I had done that before ordering that thing. No just driving by the DQ brings on waves of nausea. An entire bottle of mouth wash didn't do anything to wash away that horrible taste. That chili dog stayed with me for at least 3 days. Do NOT, I repeat, do NOT order that botulism in a bun. They got two stars for the onion rings and the Dr. Pepper. Plus they make some truly delicious ice cream treats.
SE
Si Eun
Feb 7, 2026
1.0
Literally the meanest people work here. Rude to you in the drive thru. When I ordered they had a nasty attitude and dismissive.
I guess that’s who they want to work here now a days. I’ll just go to freezing point for my ice cream. Local, kind, delicious.
Seems like no one cares, since a lot of other customers are complaining about the same thing.
RV
Rosalinda Vasquez-Turner
Jan 12, 2026
3.0
The food was hot in temperature yet the fries were under cooked and the gravy was very watery.
AM
Andrew Milligan
Jan 3, 2026
5.0
Chill and grill
AB
Anita Barnes
Dec 13, 2025
3.0
Employees need to be MORE FRIENDLIER !
And when you ask for a BLIZZARD ...THEY should ALWAYS FLIP it.. because I almost took ours back...and ask them to REdo it but employee seemed like she didn't care either way..
We were PRACTICALLY DRINKING our Blizzard within 3 to 5 min.. Totally soft soft, soft Ice-cream and NOOOOO she DID NOT FLIP it.. and It was MY mistake for not reminding her or I DEFINITELY WOULD NOT HAVE PURCHASED IT!!! smh
Dairy Queen is located at 3113 S 31st St, Temple, TX 76502, USA.
What are the operating hours of Dairy Queen on weekdays?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Friday.
Does Dairy Queen offer a children’s menu?
Yes, Dairy Queen has a children's menu available.
Is there a drive-through service available at Dairy Queen?
Yes, Dairy Queen offers a drive-through for customer convenience.
Can customers place takeout orders at Dairy Queen?
Yes, takeout orders are available at Dairy Queen.
Does Dairy Queen provide delivery service?
No, Dairy Queen does not offer delivery service at this location.
How can customers order food online from Dairy Queen?
Customers can place online orders for pickup through Dairy Queen's official order link at https://www.dairyqueen.com/en-us/order/pickup/n/11796/.
What popular nearby restaurants can customers visit along with Dairy Queen?
Nearby popular restaurants include El Chico for Mexican cuisine, Chick-fil-A for chicken meals, and Long John Silver's for seafood and American dishes.
Are there entertainment or shopping options near Dairy Queen?
Yes, nearby entertainment and shopping options include Spirit Halloween for costumes and games, Game X Change for video games and toys, and Stein Mart for department store shopping.
What health and wellness services are located near Dairy Queen?
Nearby health and wellness services include Invisions Day Spa for skin care and spa treatments, Select Physical Therapy for physical therapy services, and VitalCaring for home health care and personal care services.
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