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Brand Certified

Chipotle Mexican Grill

2.4
(194 reviews)

Business Details

7121 W Adams Ave, Temple, TX
76502, United States
(254) 483-3235

About

Mexican Restaurant
Chipotle Temple West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
7121 W Adams Ave, Temple, TX
76502, United States

Hours

Reviews

2.4
194 reviews
5 stars
45
4 stars
17
3 stars
13
2 stars
18
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and lack of acknowledgment upon entering.

Food Quality

Many reviews highlighted issues with food quality, including missing ingredients, cold food, and unsatisfactory portion sizes.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and a messy dining area.

Inconsistent Availability

Customers frequently mentioned that the location was often out of key menu items, leading to frustration and disappointment.

Mixed Experiences

While some customers had positive experiences with food and service, these were overshadowed by the majority of negative feedback.
  • SB
    Shawn Bashelor
    Feb 22, 2026
    5.0
    Very polite and helpful staff. Food serving area was clean. Thank you!
  • MG
    Marcos Garcia
    Jan 29, 2026
    1.0
    This little kid has the nerve to not greet us at the door with a hello! but a "we're not open " he yelled!!!! Like if you don't like your job I'm sorry ! We were excited to try the new Chipotle off of Adams and unfortunately Carlos his name ruined our experience and was happy to tell me leave a review after he new I was unhappy! I wouldn't waste your time going to west Adams Chipotle they have nothing but privilege little kids working there and God bless their hearts. You have to feel sorry sometimes for bad parenting.
  • RP
    Rosser Powitzky
    Jan 15, 2026
    2.0
    No veggies! That was weird. And they don’t tell you ahead of time. They were running out of rice too. Very weird chipotle.
  • JF
    Joseph Fideler
    Jan 9, 2026
    1.0
    I absolutely love Chipotle. This place doesn't even qualify as one. Absolutely terrible. Ive gone three times now and it's like they are missing a ton of their key menu ingredients each time. Like this last time they were out of cheese, sour cream, Guacamole, and steak. I don't know if the supply is really that messed up or if the manager is just incompetent at ensuring the employees are preparing food in a timely manner but either way it has happened enough at this location it is a trend. They also don't have the courtesy to let you know when you walk in the door that they are out of a bunch of things so you could wait in line for several minutes only to find out when you get to the front of the line that you won't be able to order what you wanted. I've never seen this from any other Chipotle, just this one. Will not be going back to this location again.
  • LG
    Lily Gower
    Jan 8, 2026
    1.0
    I’ve been to this location several times and there’s almost always an issue with the food or service. For how expensive Chipotle is now, it’s frustrating. The steak is often bad or they barely give any, and portions in general are very skimpy. I even got a burrito recently that was wrapped so tightly it was basically a ball. Service is rushed with no greeting, just “bowl or burrito.” Overall, the quality and portions don’t match the price.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Temple West offer?

Chipotle Mexican Grill offers customizable Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 7121 W Adams Ave, Temple, TX?

Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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