Chipotle Temple West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, disengaged, or unhelpful.
Food Quality
Many customers reported issues with food quality, including small portions, cold food, and items being out of stock.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a messy kitchen.
Inconsistency
Customers experienced inconsistency in service and food preparation, with some visits being satisfactory while others were disappointing.
JF
Joseph Fideler
3 days ago
1.0
I absolutely love Chipotle. This place doesn't even qualify as one. Absolutely terrible. Ive gone three times now and it's like they are missing a ton of their key menu ingredients each time. Like this last time they were out of cheese, sour cream, Guacamole, and steak. I don't know if the supply is really that messed up or if the manager is just incompetent at ensuring the employees are preparing food in a timely manner but either way it has happened enough at this location it is a trend. They also don't have the courtesy to let you know when you walk in the door that they are out of a bunch of things so you could wait in line for several minutes only to find out when you get to the front of the line that you won't be able to order what you wanted. I've never seen this from any other Chipotle, just this one. Will not be going back to this location again.
LG
Lily Gower
4 days ago
1.0
I’ve been to this location several times and there’s almost always an issue with the food or service. For how expensive Chipotle is now, it’s frustrating. The steak is often bad or they barely give any, and portions in general are very skimpy. I even got a burrito recently that was wrapped so tightly it was basically a ball. Service is rushed with no greeting, just “bowl or burrito.” Overall, the quality and portions don’t match the price.
JD
Josh Williams (J Dub)
Dec 21, 2025
1.0
Came in Sunday evening and the workers there acted like they didn’t want to serve anyone. I stood at the counter for 5 minutes without being greeted along with the other customers and finally just left. Poor customer service.
SK
shani K
Dec 17, 2025
1.0
Closes at 10 went 15 mins before closing time and they locked door
MC
Miranda Castillo
Nov 29, 2025
1.0
I placed an order for dinner this evening for my family and paid around $80, only to have my bowl be half-filled, hardly any meat, & loaded with nothing but lettuce & beans! I ordered the beef barbacoa bowl with veggies. To make matters worse, they forgot the sides for my kids quesadillas. I also paid extra $ for extra rice & guacamole which I didn’t receive either. When I went back, they only gave me tiny cups of the sides &claimed there weren’t any bigger cups. Poor service, very disappointed & will not be coming back!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Temple West offer?
Chipotle Mexican Grill offers customizable Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 7121 W Adams Ave, Temple, TX?
Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.
How can I place an order online for Chipotle in Temple West?
You can order online through Chipotle's official order website at https://order.chipotle.com/ or via their app available on the Apple App Store.
Does Chipotle Mexican Grill have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn points and receive exclusive offers and free food.
What is Chipotle’s commitment to ingredient quality at the Temple West location?
Chipotle prioritizes sourcing ingredients from farms that follow humane and sustainable practices and uses no artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Temple, TX?
It is located at 7121 W Adams Ave, Bell, Temple, TX 76502.
Are there other dining options near Chipotle on W Adams Ave?
Yes, nearby dining options include MOD Pizza, Summer Moon Coffee, Salad and Go, Shipley Do-Nuts, Freddy's Frozen Custard & Steakburgers, Subway, Pizza Hut, and Burger King.
Which coffee shops are located near Chipotle Mexican Grill Temple West?
Nearby coffee shops include Summer Moon Coffee and Shipley Do-Nuts, both great options to enjoy a beverage before or after your meal at Chipotle.
Are there any fitness or wellness centers close to Chipotle at 7121 W Adams Ave?
Yes, StretchLab and Extreme Cheer & Tumble are nearby fitness centers where visitors can stay active when visiting the area.
Where can I find financial services near Chipotle Mexican Grill in Temple?
Nearby financial services include Cadence Bank, Texas First State Bank, First United Bank - Temple, and PenFed Credit Union located close to the restaurant.