Chipotle Mexican Grill

3.5
917 reviews
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About

Mexican Restaurant
Chipotle Bird Creek Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3550 S General Bruce Dr, Temple, TX
76504, United States

Hours

Reviews

3.5
917 reviews
5 stars
388
4 stars
163
3 stars
90
2 stars
66
1 star
210

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale ingredients, bland flavors, and inconsistent portion sizes.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, lack of attention, and unprofessional behavior.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Inconsistent Experience

Customers experienced a wide range of satisfaction, with some praising the food and service while others reported terrible experiences.
  • TW
    Tammy Ware
    Jan 3, 2026
    5.0
    I think Chipotle quickly became a Classic. Too bad their portions tend to drop drastically when it's getting close to closing and ingredients are running low. I find, in this case, I need to order, and be charged for, extra helpings just to get a normal amount. Such is the world we live in, I guess.
  • CC
    Chuck Clanton
    Dec 28, 2025
    1.0
    It is always an issue when you come into this chipotle with him never having meat available to have food made. Or the excuses given all we’ve been so busy we haven’t had time to make it and the pans that the meat belong in on the serving line are so dried out with the meats along the sides of the thing it’s not a matter of time it’s a matter of them, not caring as staff and they’re always full of excuses and commentary when you go to the counter when they don’t have what’s needed to do the job. This place really needs a management group to come in and take over and manage the place where it’s gonna go right into not having people come in at all.
  • DS
    Delilah Soliz
    Dec 12, 2025
    5.0
    Chipotle has the best vegan bowl ever! Always fresh, flavorful, and customizable exactly how I like it. Consistently delicious and satisfying every time. Highly recommend for anyone looking for great vegan options! 🌱
  • AS
    Andrew Sennett
    Dec 2, 2025
    1.0
    We have tried this location a few times and it is the worst chipotle I have been too.
  • BL
    Ben L
    Nov 27, 2025
    1.0
    Was straight up ignored at first and the chicken was dry and over seasoned.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Bird Creek Crossing?

Chipotle Mexican Grill at Bird Creek Crossing is open daily from 10:45 AM to 11:00 PM.

What is the address of Chipotle Mexican Grill in Temple, TX?

The restaurant is located at 3550 S General Bruce Dr, Bldg D, Ste 126, Bell, Temple, TX 76504, inside the Target/Best Buy shopping center.