Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Bird Creek Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
928 reviews
5 stars
394
4 stars
166
3 stars
90
2 stars
66
1 star
212
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and bathrooms.
Customer Service
Customer service experiences varied widely; some staff were praised for their friendliness, while others were reported as rude and unhelpful.
Portion Sizes
Many customers complained about inconsistent and small portion sizes, often feeling shortchanged compared to other locations.
Food Quality
Feedback on food quality was mixed, with some praising freshness and flavor, while others reported blandness and issues with specific items.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate response to customer complaints.
JM
Jane Macpherson
3 days ago
4.0
Food is top quality and tastes great.
CR
Charmis Roberson
Feb 26, 2026
4.0
I wasn't feeling the corn salsa with the raw red onions but other than it was delicious.
BM
Brittany Merritt
Feb 19, 2026
5.0
Ms Estella had great customer service and completed my order in a timely manner so I could get back to work on time. The rest of the staff were all communicating with each other and working hard to ensure every customers order was taken in a timely manner. If Ms Estella isn’t the manager, she needs to be because she runs a tight ship in there.
AA
anTON
Feb 16, 2026
5.0
Big Z was phenomenal! She was sweet in recommending entree options and sides and she made it fun. Definitely needs a raise ASAP! Thanks Z!
RK
Robert Kohvakka
Jan 24, 2026
4.0
Its a chipotle.. the only thing about this one in particular is serving sizes are never consistent here. I order a steak bowl all the time. And watch the guy one time give me a half a scope of stake after I asked for 2x. This last time atleast gave me a full scope of stake and I did not ask for dubble cause I rather not argue that out agian. I prefer the one down West Adam's their more consistent with serving sizes. And it not a one off this has ahppend several times. This one is the reason why I stopped ordering burritos from Chipotle vs bowls. Cause I do a pick up order when im on the run I can atleast pop the lid open and check.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Bird Creek Crossing?
Chipotle Mexican Grill at Bird Creek Crossing is open daily from 10:45 AM to 11:00 PM.
What is the address of Chipotle Mexican Grill in Temple, TX?
The restaurant is located at 3550 S General Bruce Dr, Bldg D, Ste 126, Bell, Temple, TX 76504, inside the Target/Best Buy shopping center.
Does Chipotle Bird Creek Crossing offer pickup and delivery options?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill at this location?
You can order online via the Chipotle app or through their website using these links: https://chipotle.app.link/Carne-Apple or https://order.chipotle.com/.
What kind of food does Chipotle Mexican Grill serve at Bird Creek Crossing?
They serve customizable Mexican-inspired fast-casual dishes like burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
What is the best way to reach Chipotle Mexican Grill if shopping at The Home Depot nearby?
Chipotle is located right in the same shopping center as The Home Depot at Bird Creek Crossing, making it convenient to grab a meal before or after your home improvement shopping.
Are there other dining options near Chipotle at Bird Creek Crossing?
Yes, nearby dining options include Taco Cabana, SUBWAY, Five Guys, Pizza Hut Express, BJ's Restaurant & Brewhouse, and Starbucks.
Where can I find banking services near Chipotle Mexican Grill at Bird Creek Crossing?
Nearby banking services include Security Bank of Texas, Bank of America, Bank of America ATM, and The Exchange Network ATMs.
Does the Chipotle location in Bird Creek Crossing accept credit cards and offer catering services?
Yes, this location accepts credit cards and provides catering services along with gift card options.
Is Chipotle Mexican Grill at Bird Creek Crossing supportive of the LGBTQ community?
Yes, this location welcomes LGBTQ customers and is inclusive.
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