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Buffalo Wild Wings

3.5
(1393 reviews)

Business Details

2202 S 31st Street, Temple, TX
76508, United States
(254) 774-6966

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 2202 S 31st Street, Temple, TX. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
2202 S 31st Street, Temple, TX
76508, United States

Hours

Reviews

3.5
1,393 reviews
5 stars
554
4 stars
271
3 stars
164
2 stars
107
1 star
297

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food and drinks, inconsistent service, and poor communication from staff.

Food Quality

Many reviews highlighted problems with food quality, including cold, overcooked, or incorrect orders, leading to dissatisfaction.

Staff Performance

While some staff members received praise for their service, others were criticized for being unprofessional or inattentive, indicating a lack of consistency.

Atmosphere

The restaurant's atmosphere was noted as lively and enjoyable, but some customers felt unwelcome or uncomfortable due to service issues.

Management Concerns

Several reviews pointed to poor management practices, including inadequate staffing and lack of oversight, contributing to the overall negative experience.
  • CM
    Chris Mondragon
    Feb 23, 2026
    5.0
    Fun spot for a family night, date night or game night! Lei took amazing care of us. Our food and beverages were top tier. The service even better!
  • PS
    Panchos Speed Shop
    Feb 11, 2026
    2.0
    Been here multiple times and it’s hit or miss on service. But today we walked out. After being seated we were ready to order. Ordered 50 wings, 4 soft drinks 2 waters and one beer. The beer came out normal but the other soft drink took forever. I had to get up and ask for the drinks. Our original waitress came out and said they had some slow cooks and then realized she never brought our drinks. She apologized and came back with the rest of our drinks. After 40 min of waiting for our wings they finally came out. We ordered 50 wings and 30 fell to the floor before they made it to our table. They said they are remaking the 30 that fell and were served our 20. The 20 that were served were cold. At that point I had enough. My family and I just got up and decided to leave. We paid for our drinks and left.
  • FT
    Farah Thomas
    Feb 10, 2026
    2.0
    Every time I eat here no matter if I’m dinning in or taking out, the fries are dry and the chicken is always cold. I had to wait 10 mins after my to go order was supposed to be ready to get it and when I got it the fries had been fried to death and the chicken was cold. I ate it in the parking lot. So right after. They didn’t give me an extra ranch like I paid for. Half of the wings didn’t have sauce on them. So poor poor service from the kitchen. The waiters are always so nice but the kitchen is messing it up for them. They food is gross. If I’m paying $16 for wings they should be WARM. I love this restaurant usually but the one in temple needs to get there stuff together and hire new kitchen staff or train the ones back there. Just cause the restaurant isn’t busy, shouldn’t mean my food will be ice cold. Get it together!
  • LB
    linds b
    Jan 31, 2026
    1.0
    If I could get a 0 star I would. Absolutely worst customer service ever. We called a head for a Party of 15. They said it was fine and they can have us seated in 15 minutes upon arrival. We have someone in a wheelchair and two kids so we didn’t want to have to wait too long. Once we got there we waited for 25 minutes so we asked if we would be seated soon and we were told “uhh I don’t know” we waited more and asked again. Got another “idk” From Adrian the host. He then said “I’m going to disappear for a while” and left. Once he came back we asked for a manager he asked if we were serious. lol we’re like yes. Then he avoided us and no manager ever came. We asked again and were told that Javon and Brandon were there but too busy for us. He even laughed at us . It was the most odd and rude experience ever. We left and will never be back and he could care less. We had not one person even try to say sorry or anything. I’ve never really liked this place and now I know I do not like it. These young people need to learn how to smooth things over. Idk and we’re busy is absolutely wild to tell a customer.
  • DF
    Dave Fliegel
    Jan 31, 2026
    1.0
    If I could leave zero stars, I would. We called ahead for a birthday dinner for 13 people and were told the wait would be approximately 15 minutes. Based on that, we arrived with two infants, two women who were 8 months pregnant, and four toddlers. After waiting 35 minutes, we watched multiple other parties get seated while we received no updates. When the host, Adrian, finally approached us, he said he didn’t know how long it would be. After another 10 minutes, he returned and told us it would be an additional 35–45 minutes. At that point, I asked to speak with a manager. The host responded, “Really, you want to talk to a manager?” which was unprofessional on its own. He said he would get one, but 15 more minutes passed and no manager ever came out, while more parties continued to be seated. When I asked for the manager’s name, I was told it was Brandon. This was some of the worst customer service I’ve experienced. I’ve been a loyal BWW customer for over 15 years, and this experience was genuinely disappointing. Poor communication, lack of accountability, and complete disregard for our time ruined what should have been a simple birthday dinner. Do better.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Temple, TX specialize in?

Buffalo Wild Wings in Temple, TX specializes in Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Temple, TX?

It is located at 2202 S 31st Street, Temple, Texas, 76508, USA.

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