Mixed reviews on food quality; some praised the freshness while others reported dried out pizza and limited buffet options.
Customer Service
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Game Room Issues
A significant number of customers reported that many arcade games were out of order, leading to frustration, especially for families.
Cleanliness
Concerns were raised about cleanliness, particularly in the salad bar and dining areas, with some customers noting dirty tables and unsanitary conditions.
Management Concerns
Several reviews highlighted issues with management, including poor customer service and lack of responsiveness to complaints.
MH
Melody Hadden
1 day ago
2.0
Customer service is lacking. No eye contact, no greetings. Every employee has an AirPod in their ear and I had to repeat myself multiple times. Then, we had to wait for someone to return from break to get help with the tickets in the game room. Not a big deal for an adult, but two impatient kids...
RV
Robert C Howard V
Dec 23, 2025
4.0
Food was decent, way better than it was at the previous location. Really only had two issues, the combination of curved pans and pizza not cut all the way made it difficult to get a slice as the pan would spin. The other issue was the games, $1.00+ a play seemd a bit steep.
DM
Daniel Moreno
Dec 12, 2025
5.0
Always good to eat there great and fast service
AL
Adrian Lessner
Dec 8, 2025
1.0
The manager made the worst pizza I've ever had from here! If the current manager makes your pizza be prepared for it to be drowning in pizza sauce and skimpy on toppings even if you pay extra. I paid for extra cheese hamburger green and black olives. They were skimpy with the olives! They also forgot my jalapeños! They apparently fired the employee who made the best pizza! Don't bother calling the manager is worthless when it comes to resolving your problems and has terrible costumer service! Very disappointing and a complete waste of money.
LD
Lady Dre
Dec 3, 2025
1.0
Whoever is the team lead there right now needs more training on Customer service etiquette. Poor service will NEVER recommend this location.
What type of food does Mr Gatti's Pizza in Taylor, TX serve?
Mr Gatti's Pizza serves pizza, salad bar options, and dessert pizza, known for fresh dough and a famous ranch dressing.
What are the opening hours for Mr Gatti's Pizza in Taylor?
Mr Gatti's Pizza is open every day from 11:00 AM to 9:00 PM.
Does Mr Gatti's Pizza offer delivery services?
No, delivery is not offered. You can use in-store pickup or curbside pickup services.
Can I make a reservation at Mr Gatti's Pizza in Taylor?
Yes, Mr Gatti's Pizza accepts reservations, but they are not required.
Is Mr Gatti's Pizza family-friendly and accessible?
Yes, the restaurant welcomes families and children, has a children's menu, high chairs, and wheelchair-accessible entrance, seating, parking, and restrooms.
What payment methods does Mr Gatti's Pizza accept?
They accept cash, Discover, Mastercard, and Visa payments.
What services and amenities does Mr Gatti's Pizza offer?
They provide dine-in, takeout, carryout, games, and parties, including kids' parties and arcade activities.
Are there coffee shops near Mr Gatti's Pizza in Taylor?
Yes, Starbucks is nearby and could be a great place to grab coffee before or after your visit to Mr Gatti's Pizza.
Where can I go for fitness activities near Mr Gatti's Pizza?
HT Fitness is nearby, offering gym and sports activities, which guests might enjoy before or after dining at Mr Gatti's Pizza.
Are there any other dining options close to Mr Gatti's Pizza in Taylor?
Yes, nearby options include McDonald's for fast food and Mariachis de Jalisco #3 for Tex-Mex cuisine.