Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing delays of over 20 minutes.
Food Quality
While many customers enjoyed the food, there were complaints about specific items being poorly prepared or not meeting expectations.
Staff Attitude
The staff was often described as friendly and polite, but there were also instances of rudeness and unprofessional behavior noted by customers.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
Order Accuracy
There were multiple reports of incorrect orders and issues with food presentation, indicating a need for better training and attention to detail.