Arby's

4.0
1324 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
9418 North I-20, Sweetwater, TX
79556, United States

Hours

Reviews

4.0
1,324 reviews
5 stars
678
4 stars
307
3 stars
164
2 stars
73
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff professionalism; some employees received praise for their friendliness and helpfulness, while others were reported as rude or unprofessional.

Food Quality

Food quality varied; some customers enjoyed their meals while others reported cold or poorly prepared items.

Cleanliness

The restaurant's cleanliness received positive feedback, but there were also mentions of dirty tables and unsanitary conditions.

Speed of Service

Service speed was generally praised, though there were instances of incorrect orders and delays.
  • AP
    Andrew P
    2 days ago
    3.0
    Crinkle Fries was so hard and barely warm!
  • JS
    Jocelyn Stock
    Dec 23, 2025
    1.0
    I went here to get something on the road and I ordered a French dip and Swiss. The meat tasted old and it looked disgusting. The fries were greasy like the fryer hasn’t been clean. 0/10. We also got chicken tenders and it tasted like ham.
  • SH
    Samantha Hall
    Dec 21, 2025
    1.0
    Them, "We don't honor deals on the App.". Me, "The app says that this is a valid location to redeem this deal. I activated it. See?" Them, "We aren't Arby's". Me, "What do you mean?" Them, "We are owned by Loves. We aren't actually affiliated with Arby's. We don't honor their App. We homie the Love's app". Me, "So the Arby's deal is on the Love's app?" Them, "No." 😳
  • JR
    JESSICA RABBIT
    Dec 12, 2025
    5.0
    Sarah is nice and helpful. She knew the menu and specials. I had a great experience and the food is good. 😊
  • KT
    komal tiwana
    Dec 2, 2025
    1.0
    i went early morning for order the lady debbie i saw on her name tag and she is team leader too was very rude. zero professionalism , she is making such faces and was not happy at all to see me. i don’t like she roll her eyes when do some changes in my sandwich. i wanna say if you don’t like ur job or don’t want to work then stay home if not then do you job properly because u are getting paid for it.