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Subway

3.8
(198 reviews)

Business Details

(972) 226-5561
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sunnyvale Subway® Restaurant at 184 South Collins Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
184 South Collins Road, Sunnyvale, TX
75182, United States

Hours

Reviews

3.8
198 reviews
5 stars
93
4 stars
41
3 stars
20
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unprofessional.

Cleanliness

Several customers praised the cleanliness of the location, noting it as one of the cleanest Subways they have visited.

Food Quality

Mixed feedback on food quality; while some enjoyed their sandwiches, others reported poorly made or unsatisfactory meals.

Management Issues

Multiple reviews pointed out issues with management, including unprofessional behavior and lack of accountability.

Staff Attitude

A recurring theme was the negative attitude of certain staff members, which detracted from the overall customer experience.
  • SL
    Stephanie Larios
    Feb 18, 2026
    1.0
    place is super clean and the staffing is amazing just this ONE BIG GUY seems like the manger is super “funny” on his racial jokes and makes it awkward even when your asking to order , disturbing . Maybe change mangers PLEASE SUBWAY!!!!
  • AT
    Abigail Talavera
    Dec 11, 2025
    1.0
    I always come to this Subway location, and most of the time a get a good customer service, but today the lady that was today had a very bad attitude is an african american girl. First of all she got me a face when i ask her i didnt want all the cheese that she was putting on my sandwich, then when we move to the vegetables she asked me what kind a dressing i want it i said that i put the dressing at the end and she said that "they had change the policy on how they put dressings now that they putting on the bread now" before putting vegetables to making sure theres a neat and clean sandwich cuz every time they close up the sandwiches is always a big mess because of the dressing, And i toll her that i get that and i toll her nicely that i dont want my dressing on the bread that i want it over the meat, then she continue giving me an attitude, making me faces and getting upset and hurrying me up so she did horribly my sandwich she continue hurrying me up she made an explosion with the dressings she put it all over the sandwich, when she close up the sandwich everything came out. Basically she made a mess on purpose then she had the AUDACITY to tell me "see is better the dressings on the bottom" seriously! After having a really bad attitude all the way thru the end and making me faces At every demand that i was telling her on how i want it my sandwich that I PAID i didnt get it for free i I PAID IT. GIRL SERIOUSLY IF YOU DON'T LIKE YOUR JOB AND DON'T LIKE TO SERVE PEOPLE WHAT IN THE WORLD YOUR DOING THERE!!! I worked at subway along ago i know every time theres new rules and everything changes with time but what never changes is how to make a nice and neat sandwich remember YOUR ARE A SANDWICH ARTIST and i know how to make a very nice and neat sandwich with the dressing over the meat theres no need to over squeeze the dressing bottles and make a disguisting mess and after the mess of course when you close up everything comes out and to the customer eye it is very disgusting when employes do that. So i had the badest customer service ever dont like this girl every time i come here looks like she she doesnt like her job. I will never come back to this location ever👎👎👎👎👎👎👎
  • FB
    Fredrick Burns
    Nov 26, 2025
    1.0
    The manager Crystal is rude and don't need to be in management. She acts like its a inconvenience to make a sandwich when its her job. If she would take the earbuds out of her ears while working she my be able to hear better. When I was asking questions about the menu she got and attitude. There was another customer sitting there eating his sandwich and while i was asking Crystal question and he agreed that she has an attitude and don't need to be in management or dealing with customers period. Will not visit that store when she is working. I advise anyone that vist that store to beware of her. Not saying don't eat at that store, just not when she is there working. The night crew is great.
  • LE
    Letasha Ervin
    Sep 21, 2024
    1.0
    Food was amazing but the customer service was horrible!! If customer service always like this I wouldnt reccomend!

Frequently Asked Questions About Subway

Where is Subway located in Sunnyvale, TX?

Subway is located at 184 South Collins Road, Suite 600, in the Collins Corner Shopping Center, Sunnyvale, TX 75182.

What are the operating hours of Subway at Collins Corner Shopping Center?

Subway is open every day of the week from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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