Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sunnyvale Subway® Restaurant at 184 South Collins Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
Several customers reported issues with food quality, including poorly made sandwiches and missing ingredients.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted a decline in overall hygiene and presentation.
Management Issues
Feedback indicated dissatisfaction with management, particularly regarding staff behavior and accountability.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, many others expressed frustration and disappointment.
AT
Abigail Talavera
Dec 11, 2025
1.0
I always come to this Subway location, and most of the time a get a good customer service, but today the lady that was today had a very bad attitude is an african american girl. First of all she got me a face when i ask her i didnt want all the cheese that she was putting on my sandwich, then when we move to the vegetables she asked me what kind a dressing i want it i said that i put the dressing at the end and she said that "they had change the policy on how they put dressings now that they putting on the bread now" before putting vegetables to making sure theres a neat and clean sandwich cuz every time they close up the sandwiches is always a big mess because of the dressing, And i toll her that i get that and i toll her nicely that i dont want my dressing on the bread that i want it over the meat, then she continue giving me an attitude, making me faces and getting upset and hurrying me up so she did horribly my sandwich she continue hurrying me up she made an explosion with the dressings she put it all over the sandwich, when she close up the sandwich everything came out. Basically she made a mess on purpose then she had the AUDACITY to tell me "see is better the dressings on the bottom" seriously! After having a really bad attitude all the way thru the end and making me faces At every demand that i was telling her on how i want it my sandwich that I PAID i didnt get it for free i I PAID IT. GIRL SERIOUSLY IF YOU DON'T LIKE YOUR JOB AND DON'T LIKE TO SERVE PEOPLE WHAT IN THE WORLD YOUR DOING THERE!!! I worked at subway along ago i know every time theres new rules and everything changes with time but what never changes is how to make a nice and neat sandwich remember YOUR ARE A SANDWICH ARTIST and i know how to make a very nice and neat sandwich with the dressing over the meat theres no need to over squeeze the dressing bottles and make a disguisting mess and after the mess of course when you close up everything comes out and to the customer eye it is very disgusting when employes do that. So i had the badest customer service ever dont like this girl every time i come here looks like she she doesnt like her job. I will never come back to this location ever👎👎👎👎👎👎👎
FB
Fredrick Burns
Nov 26, 2025
1.0
The manager Crystal is rude and don't need to be in management. She acts like its a inconvenience to make a sandwich when its her job. If she would take the earbuds out of her ears while working she my be able to hear better. When I was asking questions about the menu she got and attitude. There was another customer sitting there eating his sandwich and while i was asking Crystal question and he agreed that she has an attitude and don't need to be in management or dealing with customers period. Will not visit that store when she is working. I advise anyone that vist that store to beware of her. Not saying don't eat at that store, just not when she is there working. The night crew is great.
TK
The Angel You Know
Sep 4, 2025
5.0
It's been a Long time since I visited Subway, I almost forgot how good is to make your own sandwich and the fact that a grilled sandwich takes a second blows my mind, but on top of sandwiches, the service evokes humanity, it always Amazes me to see young kids applying humanity at work, because for sure we don't get paid for that, so seeing someone go above and beyond moves me.
Thank you Cris (Cristina) You are better than most.
NC
Neera Chugh
Aug 18, 2025
1.0
Today I went in and order 3 sandwiches and after putting all the vegetable, I decided to put the spinach at the end, so the lady got so upset because she said that I have to tell her in the beginning to put the spinach because the way they close their sandwiches she rolled her eyes on me on all three sandwiches . I’ve been eating Subway for almost 20 years and this been the worst service ever. The lady was very rude. Very unprofessional and I will not be coming to this subway ever again
CE
Christopher Ennis
Aug 4, 2025
3.0
Normally when I go here I get in and out quickly but just tell me to order online and when I get there the sandwiches weren't ready I had to wait 10 minutes and then on my particular sandwich there was no cheese they literally forgot the cheese
Subway is located at 184 South Collins Road, Suite 600, in the Collins Corner Shopping Center, Sunnyvale, TX 75182.
What are the operating hours of Subway at Collins Corner Shopping Center?
Subway is open every day of the week from 9:00 AM to 10:00 PM.
Does Subway at Sunnyvale offer delivery or curbside pickup services?
Yes, this Subway location offers both curbside pickup and delivery services for your convenience.
Can I dine inside the Subway at Collins Corner Shopping Center?
Yes, this Subway restaurant serves dine-in customers as it offers dine-in seating.
Does Subway provide catering services at the Sunnyvale location?
Yes, Subway offers catering services to help with your event or gathering needs.
What meals are served at Subway in Sunnyvale, TX?
Subway serves breakfast, lunch, and dinner meals at this location.
Where can I find the menu and order online from Subway in Sunnyvale?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/46668-0/menu/.
Is there a Pizza Hut near the Subway at Collins Corner Shopping Center?
Yes, Pizza Hut, a pizza and fast food restaurant, is located nearby, making it convenient to try different dining options in the area.
What other food options are available near the Subway on South Collins Road?
Nearby you can find Sonny Doughnuts and Sonny's Donuts for sweets, as well as Dos Charros Tex Mex and Cosa Nostra Italian Restaurant for other dining choices.
Are there other services near Subway that customers can visit while in the area?
Yes, nearby services include Elite Cleaners for laundry and dry cleaning, Sunny Nails and Peace Nail Sunnyvale for nail care, and several dental offices including OliveTree Dentistry and Stone Canyon Dental.