Location.com logo
Brand Certified

Wendy's

3.9
(1078 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
131 E. Industrial Drive, Sulphur Springs, TX
75482, United States

Hours

Reviews

3.9
1,078 reviews
5 stars
521
4 stars
254
3 stars
139
2 stars
55
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned cold, overcooked, or poorly prepared food, with specific complaints about fries and burgers.

Cleanliness

The restaurant was often described as dirty, with unclean tables, restrooms, and soda machines.

Inconsistent Experience

Frequent customers noted a lack of consistency in food quality and service, leading to disappointment.
  • JH
    Jeremy Hultgren
    Feb 22, 2026
    3.0
    When an order comes in that says "NO SALT" on the fries means no salt for a reason. And the fries were burnt like you had no care in the world and was LAZY MAKING A FRESH OTDER OF FRIES WITH NO SALT.
  • NA
    Noah Arnold
    Feb 10, 2026
    1.0
    This place is falling apart.
  • KW
    KEITH WILLIAMS
    Jan 6, 2026
    2.0
    We walk in and no one at the counter to greet us. We went over a minute.Finally we get someone's attention in the back and they come help us and take our order. The automatic drink machine was filthy, disgustingly filthy, out of Dr. Pepper, out of Coke, out of sweet tea. It's also out of ice. We have to get the counter person to help us.
  • KJ
    Kev J
    Dec 24, 2025
    1.0
    Terrible on every level. First, was the lady at the register. No greeting, then I said thank you after placing my order and she just looked at me and walked away. Wife ordered her daves double with no cheese, it had cheese. When they remade it with no cheese, they gave her a single. I ordered a baconator and received a thin dry single patty thing with a few slices of hard bacon. Told them the baconator is a double patty and was told no its a single, and I have to pay more for double. Uh, no... I've been eating baconators for 30 years and have never received one with a single patty. Even the baconator Jr. has 2 patties. Showed them the website which states it's a double and manager still said no. They eventually did give it to me with 2, but it wasn't good. Fries had zero salt and were not fresh. Every fast food place across the highway was packed and we were the only ones at Wendy's... now I know why.
  • AS
    Alexis Santiago
    Dec 20, 2025
    1.0
    Wors plase to eat 15 min wait for cold food

Frequently Asked Questions About Wendy's

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open Monday to Wednesday and Sunday from 6:00 AM to 10:00 PM, and Thursday to Saturday from 6:00 AM to midnight.

Does this Wendy's location offer breakfast?

Yes, breakfast is served. You can order a variety of breakfast combos and sandwiches through the website or mobile app.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: