Wendy's

4.0
1071 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
131 E. Industrial Drive, Sulphur Springs, TX
75482, United States

Hours

Reviews

4.0
1,071 reviews
5 stars
519
4 stars
254
3 stars
137
2 stars
54
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, both in the drive-thru and dining area, with many experiencing poor service and unacknowledged presence.

Food Quality

Several reviews mentioned cold or poorly prepared food, with specific complaints about incorrect orders and unsatisfactory taste.

Cleanliness

Multiple customers noted cleanliness issues, including dirty tables, restrooms, and overall restaurant conditions.

Staff Attitude

There were numerous complaints about rude or unprofessional staff behavior, impacting the overall customer experience.

Inconsistent Experience

Many customers expressed frustration over inconsistent service and food quality, leading to a lack of trust in the location.
  • JF
    Jerrie Freem
    Nov 3, 2025
    5.0
    Quick fix for the 2 burger deal .
  • EP
    Erica Payne
    Oct 4, 2025
    1.0
    We went to this Wendy’s at 2pm on Saturday Oct 4th. There was not one guest eating and we were greeted by the cook and then ignored. So we went to Braums. This has happened to us repeatedly
  • TG
    Tim Gunn
    Sep 14, 2025
    1.0
    Waited 14 minutes for my food which would have been ok but when I got home 2 min away nothing was hot .Every buzzer and timer was going off ,but no one was there to turn off both cooks showed up at the same time.
  • IC
    Isabel Contreras
    Sep 8, 2025
    1.0
    Muy mala atención al cliente, fuimos a comprar dos hamburguesas con Takis y nos entregaron una y el que atendió estaba fumado, nos hicieron esperar casi una hora solo x una orden.
  • KA
    Kevin Allen
    Aug 26, 2025
    5.0
    As usual when I go to a wendy's, always get the baconator and it is always awesome

Frequently Asked Questions About Wendy's

Is Sulphur Springs Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.