Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, both in the drive-thru and dining area, with many experiencing poor service and unacknowledged presence.
Food Quality
Several reviews mentioned cold or poorly prepared food, with specific complaints about incorrect orders and unsatisfactory taste.
Cleanliness
Multiple customers noted cleanliness issues, including dirty tables, restrooms, and overall restaurant conditions.
Staff Attitude
There were numerous complaints about rude or unprofessional staff behavior, impacting the overall customer experience.
Inconsistent Experience
Many customers expressed frustration over inconsistent service and food quality, leading to a lack of trust in the location.
JF
Jerrie Freem
Nov 3, 2025
5.0
Quick fix for the 2 burger deal .
EP
Erica Payne
Oct 4, 2025
1.0
We went to this Wendy’s at 2pm on Saturday Oct 4th. There was not one guest eating and we were greeted by the cook and then ignored. So we went to Braums. This has happened to us repeatedly
TG
Tim Gunn
Sep 14, 2025
1.0
Waited 14 minutes for my food which would have been ok but when I got home 2 min away nothing was hot .Every buzzer and timer was going off ,but no one was there to turn off both cooks showed up at the same time.
IC
Isabel Contreras
Sep 8, 2025
1.0
Muy mala atención al cliente, fuimos a comprar dos hamburguesas con Takis y nos entregaron una y el que atendió estaba fumado, nos hicieron esperar casi una hora solo x una orden.
KA
Kevin Allen
Aug 26, 2025
5.0
As usual when I go to a wendy's, always get the baconator and it is always awesome
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Sulphur Springs, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Sulphur Springs, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (903) 558-2040.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Sulphur Springs Wendy’s serve breakfast?
Yes, this Wendy’s location in Sulphur Springs, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday to Wednesday and Sunday from 6:00 AM to 10:00 PM, and Thursday to Saturday from 6:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, breakfast is served. You can order a variety of breakfast combos and sandwiches through the website or mobile app.
Can I order delivery or takeout from this Wendy's?
Yes, this location offers delivery and takeout. You can order online via the Wendy's app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's?
You can contact the location directly at (903) 558-2040 or provide feedback through the Wendy's Contact page or Customer Satisfaction Survey online.
Where is this Wendy's located?
This Wendy's is located at 131 E. Industrial Drive, Sulphur Springs, TX 75482, USA.
Are there other fast food options near this Wendy's?
Yes, nearby fast food options include Subway, Chick-fil-A, Burger King, Panda Express, and Chicken Express, offering varied choices for different tastes.
Is there a gas station close to this Wendy's for convenience?
Yes, nearby gas stations include Joe's Fast Lane and Exxon & Mobil Stations, which can be convenient for fueling up before or after your visit.
What other dining options can I explore near this Wendy's?
Other nearby dining options include Bodacious Bar-B-Q, Metro Diner, IHOP, Chili's Grill & Bar, and Juan Pablos for a range of cuisines.
Can I find any services or stores near this Wendy's for a combined visit?
Yes, near this Wendy's you can find T-Mobile Authorized Retailer for mobile needs, Tru Tan for beauty services, and Alliance Bank for banking, making it convenient to run multiple errands.