Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,076 reviews
5 stars
521
4 stars
254
3 stars
138
2 stars
55
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Numerous reviews mentioned cold, incorrect, or poorly prepared food, with specific complaints about the freshness and taste of items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and unclean tables.
Inconsistent Experience
Customers expressed frustration over inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
- KWKEITH WILLIAMSJan 6, 20262.0We walk in and no one at the counter to greet us. We went over a minute.Finally we get someone's attention in the back and they come help us and take our order. The automatic drink machine was filthy, disgustingly filthy, out of Dr. Pepper, out of Coke, out of sweet tea. It's also out of ice. We have to get the counter person to help us.
- KJKev JDec 24, 20251.0Terrible on every level. First, was the lady at the register. No greeting, then I said thank you after placing my order and she just looked at me and walked away. Wife ordered her daves double with no cheese, it had cheese. When they remade it with no cheese, they gave her a single. I ordered a baconator and received a thin dry single patty thing with a few slices of hard bacon. Told them the baconator is a double patty and was told no its a single, and I have to pay more for double. Uh, no... I've been eating baconators for 30 years and have never received one with a single patty. Even the baconator Jr. has 2 patties. Showed them the website which states it's a double and manager still said no. They eventually did give it to me with 2, but it wasn't good. Fries had zero salt and were not fresh. Every fast food place across the highway was packed and we were the only ones at Wendy's... now I know why.
- ASAlexis SantiagoDec 20, 20251.0Wors plase to eat 15 min wait for cold food
- JFJerrie FreemNov 3, 20255.0Quick fix for the 2 burger deal .
- EPErica PayneOct 4, 20251.0We went to this Wendy’s at 2pm on Saturday Oct 4th. There was not one guest eating and we were greeted by the cook and then ignored. So we went to Braums. This has happened to us repeatedly
Frequently Asked Questions About Wendy's
Is Sulphur Springs Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday to Wednesday and Sunday from 6:00 AM to 10:00 PM, and Thursday to Saturday from 6:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, breakfast is served. You can order a variety of breakfast combos and sandwiches through the website or mobile app.
Can I order delivery or takeout from this Wendy's?
Yes, this location offers delivery and takeout. You can order online via the Wendy's app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's?
You can contact the location directly at (903) 558-2040 or provide feedback through the Wendy's Contact page or Customer Satisfaction Survey online.
Where is this Wendy's located?
This Wendy's is located at 131 E. Industrial Drive, Sulphur Springs, TX 75482, USA.
Are there other fast food options near this Wendy's?
Yes, nearby fast food options include Subway, Chick-fil-A, Burger King, Panda Express, and Chicken Express, offering varied choices for different tastes.
Is there a gas station close to this Wendy's for convenience?
Yes, nearby gas stations include Joe's Fast Lane and Exxon & Mobil Stations, which can be convenient for fueling up before or after your visit.
What other dining options can I explore near this Wendy's?
Other nearby dining options include Bodacious Bar-B-Q, Metro Diner, IHOP, Chili's Grill & Bar, and Juan Pablos for a range of cuisines.
Can I find any services or stores near this Wendy's for a combined visit?
Yes, near this Wendy's you can find T-Mobile Authorized Retailer for mobile needs, Tru Tan for beauty services, and Alliance Bank for banking, making it convenient to run multiple errands.